Assistant attendant setup

16 Getting started

To define the overflow extension:

1.On the Options tab on the Options dialog box, click the Extension box in the Redirect calls to group box.

2.Type the overflow attendant’s extension number.

3.Select Call overflow occurs to redirect calls when all of the main attendant’s Loop buttons are busy with calls.

An assistant attendant provides call coverage for one or more extensions in the system. This means that an Attendant program can be set up so that it monitors all incoming calls to specified extensions. Since the assistant typically uses a PC for other work, Norstar PC Console provides a way to alert the assistant without requiring the main window to always be visible on the system. By selecting Assigned extension rings in the Options dialog box, a Call Notification dialog box pops informing the assistant that an outside call for an Assigned extension is present.

The Assigned feature is used when an employee would like the assistant attendant, such as an administrative assistant, to answer the employees’ calls.

Note: In most cases, calls that have originated from outside the company, are displayed on the assistant attendant’s main window. All internal calls from an extension to an assigned extension functions as usual and are not displayed on the assistant attendant’s main window.

The Assistant function is enabled by entering extensions into the Assigned box on the Assigned tab on the Options dialog box.

To add or remove an assistant attendant’s assigned extensions:

1.Click Tools in the Main menu then click Options in the Tools menu.

2.Click the Assigned tab on the Options dialog box.

To add an extension, click the extension you want in the All extensions box then click >> to copy it to the Assigned extensions box.

To remove an extension from the Assigned extensions box, click the extension number in the Assigned extensions box and click <<.

The extensions that have been assigned can be viewed at any time by clicking on the Assigned tab in the Directory group box of the Attendant main window.

Norstar PC Console 1.1 User Guide

P0887496 01

P0887496 01 specifications

Nortel Networks P0887496 01 is a pivotal component in the realm of telecommunications, reflecting the company’s legacy in innovation and network management solutions. Nortel Networks, once a giant in the telecom industry, designed the P0887496 01 with features and technologies that cater to the evolving needs of modern communication systems.

One of the standout characteristics of the P0887496 01 is its robust architecture, which is tailored to support high-bandwidth applications and enhance overall network efficiency. The device is built to facilitate seamless integration within various network environments, making it an ideal choice for businesses looking to optimize their telecommunications infrastructure.

The P0887496 01 is particularly noted for its advanced signaling capabilities, which enable efficient call processing and management. This characteristic is essential for maintaining quality service in high-demand scenarios, such as in call centers and enterprise communication systems. Furthermore, the device supports a wide range of protocols, ensuring compatibility with diverse systems and enhancing its versatility in various applications.

Another significant feature of the P0887496 01 is its scalability. As businesses grow and evolve, their telecommunications needs often become more complex. Nortel’s commitment to scalability ensures that the P0887496 01 can accommodate expanded service demands without the need for extensive overhauls or replacements, protecting investment over time.

In addition, the device is equipped with robust security features designed to safeguard sensitive data and ensure the integrity of communications. These security measures play a crucial role in today’s cyber-threat environment, where securing customer and corporate information is paramount.

Moreover, the Nortel Networks P0887496 01 is known for its reliability, emphasizing uptime and performance consistency. Businesses can rely on this device for critical operations without the fear of disruptions that can arise from system failures.

Overall, the Nortel Networks P0887496 01 is an exemplary model of telecommunications technology that incorporates comprehensive features aimed at enhancing network performance, scalability, and security. Its combination of sophisticated signaling capabilities and robust architecture makes it a valuable asset for organizations seeking to improve and modernize their telecommunications infrastructure. As networks continue to evolve, devices like the P0887496 01 remain essential in meeting the demands of contemporary communication strategies.

Nortel Networks P0887496 01 manual Assistant attendant setup

Models: P0887496 01