5.Perform a hard reset on your smartphone. See “Resetting your smartphone” on page 205 for instructions.

6.Sync your smartphone with your new desktop software; be sure to select your existing username.

7.Reinstall third-party applications from the copy of your Backup subfolder. (See “Installing applications” on page 169 for instructions.) We recommend that you install one application at a time to help you identify the application that caused the problem. We also recommend that you DO NOT install any applications that fall into any of the following categories:

Modify phone functions, such as ring tones, dialing, or caller ID

Replace organizer applications, such as contacts or calender

Set data connection features, such as activating or ending data connections

Web clipping applications or files, such as PQA files

Instant Messaging applications

If you want to continue using these types of applications, please contact the third- party developer for software updates and information about compatibility with your smartphone.

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Palm 650 manual Trouble upgrading?