Voice quality
Is the other person hearing an echo?
•Try decreasing the volume on your smartphone to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece.
•Position the smartphone handset closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the bottom right side of your smartphone.
•If you’re using Speakerphone mode with your smartphone lying on a flat surface, try turning the smartphone “face down” (screen facing the surface).
Are you hearing your own voice echo?
Ask the other person to turn down their volume or to hold the phone closer to their ear.
Is your voice too quiet on the other end?
Be sure to place the bottom of the smartphone, or the
Check the signal strength indicator. If the signal is weak, try to find an area with better coverage.
