Performing a hard reset | Palm 650 specs

Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the developer to find out which data is backed up during synchronization.

1.Press the Battery Door Release button and slide the battery door downward to remove it from your smartphone.

2.While pressing and holding Up , use the tip of the stylus to gently press the reset button on the back of your smartphone.

3.When the Palm Powered logo appears, release Up .

4.Delete the third-party application that you suspect is causing the problem.

5.Perform a soft reset. The wireless features of your smartphone are not available until you complete this step.

Performing a hard reset

A hard reset erases all information and third-party software on your smartphone. Never perform a hard reset without first trying a soft reset and a system reset. You can restore previously synchronized information the next time you sync.

A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See “Third-party applications” on page 226 for suggestions on diagnosing third-party software issues.

1.Press the Battery Door Release button and slide the battery door downward to remove it from your smartphone.

2.While pressing and holding Power/End , use the tip of the stylus to gently press the reset button on the back of your smartphone.

3.Continue pressing and holding Power/End . First the palmOne logo appears with a progress bar, and then the circular Palm Powered logo appears. When the

circular Palm Powered logo appears, release Power/End .

4.When the “Erase all data?” prompt appears, press Up to confirm the hard reset.

5.If a language selection screen appears, select the same language you selected for your desktop software.

206 :: Resetting your smartphone

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Palm 650 manual Performing a hard reset

Contents

Using your Treo 650 smartphone Copyright Disclaimer and limitation of liability Contents Playing media files Glossary Regulatory information Specifications Index Contents Welcome WelcomePage What’s in the box HardwareDocumentation and software What’s in the box Software Installation CD included in the box What do I need to get started? Setting up Setting up Treo smartphone overview Top view Front view Back view Installing the battery Indicator light Charging the batteryCharging the battery Charging the battery Maximizing battery life Maximizing battery life Inserting the SIM card Inserting the SIM card Turning your smartphone on and off Waking up the screenTurning your phone on and off Turning your smartphone on and off Making your first call Making your first call Adjusting call volume Volume button Side buttonWhat’s my number? Look here for your phone number Making your first call Setting up your computer Setting up your computerSystem requirements Upgrading from another Palm Powered device What’s new on your Treo 650 smartphone Pressing Option , and then pressing Shift/Find Setting up your computer Page Connecting your Treo smartphone to your computer USB sync cable Sync button Setting up your computer Synchronizing information Synchronizing information Sync button Page Moving around Moving around Moving around the screen Scrolling through screens Highlighting items Accessing command buttons Selecting or activating items Selecting menu items Selecting options in a pick list Using the keyboard backlight Using the keyboardUsing the keyboard Entering other symbols and accented characters Entering numbers, punctuation, and symbolsEntering lowercase and uppercase letters Symbols and accented characters Ï Î Using Applications View Opening applications Using the quick buttons Power/EndPhone/Send MessagingPage Using your phone Using your phone Phone overview Accessing the Phone applicationPhone overview Dialing using the onscreen Dial Pad Making callsDialing with the keyboard Dialing by contact name Dialing with a Speed Dial favorite button Dialing from a web page or message Redialing a recently called number Receiving calls Receiving calls Using voicemail Setting up voicemailUsing voicemail Voicemail notification Caller’s name and number Current duration of call Managing active callsManaging active calls Ending a call Returning to an active call from another application Saving phone numbers Making a second call Answering a second call call waiting Making a conference call Forwarding all calls Forwarding calls under certain conditions Barring calls Viewing minutes usage Defining favorite buttons Creating a speed dial favorite button Creating other types of favorite buttons Editing or deleting an existing favorite button Using a phone headset Using a phone headsetSpeaker Microphone Headset button Using a wired headset Using a phone headset Using a phone headset Customizing phone settings Customizing phone settingsSelecting ringtones Adjusting call or music volume Selecting Alert Volume and Vibrate settingsAdjusting ringer volume Assigning a caller ID photo Assigning a caller ID ringtone Selecting wallpaper for the Phone application What are all those icons? What are all those icons? What are all those icons? Using email Using email Using email on your smartphone Which email application should I use? Want to Using email on your smartphone How do I get started? VersaMailVersaMail Setting up VersaMail to work with common providers Setting up VersaMail to work with other providers Creating and sending messages Attaching photos and videos Attaching Word, Excel, and PowerPoint files Attaching ringtonesAttaching other types of files Receiving and viewing messages Replying to or forwarding messages Viewing attachments Managing your messages Deleting selected messages from the Inbox Switching accounts Customizing your email settingsDeleting messages by date Scheduling Auto Sync Setting preferences for getting messages Selecting alert tones Select OK Attaching a signature to a message Working with Microsoft Exchange ActiveSync Xpress Mail Xpress Mail Installing the Xpress Mail desktop software Setting up the Xpress Mail desktop software Xpress Mail Installing Xpress Mail on your smartphone Setting up Xpress Mail to work with your email account Setting up Xpress Mail to work with other accounts Setting up Xpress Mail to work with common providers Setting up Xpress Mail to work with other providers Getting email with Xpress Mail Sorting email in Xpress Mail Reading email with Xpress Mail Viewing attachments in Xpress Mail Replying to email with Xpress Mail Forwarding email with Xpress Mail Creating and sending email with Xpress Mail Shortcuts for addressing email in Xpress Mail Xpress Mail Adding attachments to email with Xpress Mail Using different folders with Xpress Mail Deleting email messages with Xpress Mail Switching Xpress Mail email accounts Using filters Receiving alerts of incoming messages Scheduling automatic message retrieval Setting time options Receiving confirmation messages Updating Xpress Mail software Using GoodLink Using GoodLink Using other wireless features Using other wireless features Messaging Creating and sending a text message Creating and sending a multimedia message MPEG4Page Receiving messages Using links in messages Viewing/playing a multimedia message Managing your messages Chatting with Messaging Customizing your Messaging settings Messaging Selecting alert tones Viewing a web Browsing the webBrowsing the web Creating a bookmark Saving a Viewing bookmarks or saved pagesEditing or deleting a bookmark or saved Arranging bookmarks and saved pages Downloading files from a web Copying text from a web Using the History listFinding text on a web Customizing your Web browser settings Browsing the web Dial-up networking Dial-up networking Setting up your Windows computer for a DUN connection Dial-up networking Accessing the Internet from your computer Enabling DUN on your smartphone Terminating an Internet session Connections with Bluetooth devices Requesting a connection with another Bluetooth device Accepting a connection from another Bluetooth device Page Playing media files Playing media files Taking a photo Taking photos and videosTaking photos and videos Recording a video Viewing a video Viewing a photoViewing a slide show Sending a photo or video Copying photos and videos Saving a photo as wallpaper Organizing photos and videos+ indicates photo is in album Customizing your Camera settings Deleting a photo or video Viewing photos and videos on your computer Transferring MP3 files from your computer Listening to musicListening to music Transferring music from a CD to your smartphone Save Tracks Listening to music on your smartphone Progress indicator Continuous play Random play Creating a playlist Editing a playlist Using organizer features Using organizer features Adding a contact ContactsContacts Deleting a contact Viewing or changing contact informationDefining your business card Viewing your SIM Phonebook Calendar Displaying your calendarCreating an event Calendar Selected date Adding an alarm reminder to an eventSelected day Color-coding your schedule Creating an untimed eventType of time units Number of time units Editing or deleting an event Scheduling a repeating event Customizing display options for your calendar This icon indicates a repeating event Calendar Selecting alarm tones Adding a task TasksTasks Setting task priority, due date, and other details Private Check this box to mark this task private Select OK Organizing your tasks Checking off a taskDeleting a task Customizing Tasks Memos Creating a memoDeleting a memo Memos Staying productive Staying productive Selecting cities World ClockHome city Setting an alarm Adding cities Selecting functions in Advanced Calculator Mode Switching between Basic and Advanced Calculator ModesCalculator Page Page Managing files and applications Managing files and applications Using Find Using Find Installing applications from the Internet Installing applicationsInstalling applications Installing applications from a Mac computer Installing applications from a Windows computerGetting help with third-party applications Removing applications Removing applicationsPage Viewing application info Viewing application info Sending an application over a Bluetooth wireless connection Sending information over a Bluetooth wireless connectionSending information with Bluetooth wireless technology Receiving information over a Bluetooth wireless connection Beaming an entry Beaming informationBeaming information Beaming an application Receiving beamed information Using expansion cards Using expansion cardsInserting and removing expansion cards Notch Using expansion cards Opening applications on an expansion card Copying applications to an expansion card Renaming an expansion card Viewing expansion card informationFormatting an expansion card Customizing your smartphone Customizing your smartphone Setting the Ringer switch System sound settingsSystem sound settings Setting system volume levels Adjusting the brightness Display and appearanceChanging the screen text size Small font Small bold font Large font Large bold font Setting date and time formats Aligning the screen Changing the system color scheme Applications settings Applications settingsArranging applications by category Displaying applications by category Setting default applications Reassigning buttons Locking your keyboard Keyguard Locking your phone and infoLocking your phone and info Locking your screen Locking your phone Phone Lock Locking your smartphone Setting Owner Preferences Working with private entries Hiding or masking all private records Viewing private entries in a specific application Viewing all private recordsSecurity and Palm Desktop software Windows Connecting to a virtual private network Setting the date and time System settingsSystem settings Optimizing power settings Page Finding help Finding help Trouble upgrading? Trouble upgrading? Trouble upgrading? Trouble installing the desktop software? Trouble installing the desktop software? Resetting your smartphone Performing a soft resetPerforming a system reset Resetting your smartphone Performing a hard reset Replacing the battery Replacing the batteryPage Screen appears blank ScreenScreen Signal strength is weak My smartphone hangs up when I hold it to my earNetwork connection My smartphone won’t connect to the mobile network Can’t tell if data services are available My smartphone won’t connect to the Internet Can’t send or receive text or multimedia messages Get an Error 691 message when trying to connect My computer does not appear on the Trusted Devices screen Palm Desktop does not respond to a synchronization attempt SynchronizationSynchronization Synchronization starts but stops without finishing Synchronization Have duplicate entries in Microsoft Outlook after I sync My appointments show up in the wrong time slot after I sync Synchronization Have problems using my account on my smartphone Have problems sending and receiving email Have problems sending email Auto Sync is not working My vCard or vCal email attachment isn’t forwarding correctly Page Can’t access a WebAn image or map displays too small on the smartphone screen Secure site refuses to permit a transaction Camera preview image looks strange CameraCamera Getting more help Third-party applicationsThird-party applications Error messages Error messages Making room on your smartphone Voice quality Is the other person hearing an echo?Are you hearing your own voice echo? Is your voice too quiet on the other end? Where to learn more While using your smartphoneWhere to learn more For a quick introduction Glossary Glossary Alt alternative a keyboard key. Enter a letter on Glossary Page Regulatory information Regulatory information USA Regulatory information Regulatory information Hands-Free Capability Page Specifications Specifications Specifications Specifications Page Index Index Numerics Index Index Email messages, unread 68 monitoring status of features Index Index Index