Sprint Service
 Intellectual Property Notices
 Palm Take Back and Recycling Program
Page
 Table of Contents
 3B. Using Email
2B. Using Your Device’s Phone Features
 Your Portable Media Device
 4C. Watching Sprint Tvsm
6A. Managing Files and Applications
 8A. Important Safety Information
6B. Customizing Your Device
 8B. Specifications
 Welcome to Sprint
 How to Use This Guide
Page
Page
 Setting Up Your Smart Device Your Computer
Page
 Setting Up Your Palm Centro Smart Device
Device Setup
 Software
What You Need
Hardware
Documentation
 Light Volume Button Side Talk Phone Calendar
Your Device’s Features Front View
Indicator
Way Navigator Power/End Applications Menu Messaging
 Device Setup
 Infrared IR Port Expansion Card Slot Headset Jack
Your Device’s Features Back View
Self-portrait Speaker Mirror Camera Lens
Sync
 Sound On Ringer Switch
Your Device’s Features Top View
Stylus
 BatteryDoor
Inserting the Battery
Battery Compartment Device Contacts
 Tip
 Charging the Battery
Indicator Light
 Tip
 Using a Sprint Charger Adapter
Battery Life
 Maximizing Battery Life
 Tip
 Device Setup
 Setting Up Service
Setting Up Service
 Determining If Your Device’s Phone Is Already Activated
Making Your First Call
Unlocking Your Device
 Volume Button Side Button
Adjusting Call Volume
Making a Call
 What’s My Phone Number?
LookHerefor Your Phone Number
 Setting Up Your Voicemail
To set up your voicemail
 Account Username and Password Voicemail Password
Creating Sprint Account Passwords
Sprint Power VisionPassword
 Synchronizing Information-The Basics
Synchronizing Information
Synchronizing
 Windows computers
Why Connect My Device to My Computer?
System Requirements
Mac computers
 Upgrading From Another Palm OS by Access Device
 Synchronizing
 Synchronizing
 Installing the Desktop Synchronization Software
Installing the Desktop Software on a Windows or Mac Computer
 Software
 Connecting Your Palm Centro Smart Device to Your Computer
Sync Button Sync Cable Charger
 Synchronizing Information-The Basics
 Computer Desktop What Syncs and Where
 Sync Button
Page
 Getting To Know Your Palm Centro Smart Device
Page
 Moving Around on Your Smart Device
Moving Around
 Center Left
Moving Around the Device Screen
Scrolling Through Screens
Down
 Highlighting and Selecting Items
 Highlighting Text
Accessing Command Buttons
Selecting Menu Items
 Selecting Options in a Pick List
 Return
Using the Keyboard
Option
Shift/Find Menu Space Alt
 When pressed in conjunction with a second key, displays a
 Entering Numbers, Punctuation, and Symbols
Entering Lowercase and Uppercase Letters
 Entering Other Symbols and Accented Characters
 Symbols and Accented Characters
Press …
 Opening Applications
Using the Quick Buttons
Secondary Application
 Using Applications View
Press Applications
 Using Your Device’s Phone Features
Phone Features
 Turning Your Device On and Off
Center Power/End
Waking Up the Screen
 Turning Your Device’s Phone On and Off
 Opening the Phone Application
Status Icons Dial Pad Favorite Buttons
 Dialing Using the Onscreen Dial Pad
Making Calls
 Dialing From the Keyboard
Dialing by Contact Name
 Dialing With a Speed-Dial Favorite Button
Dialing From a Web Page or Message
 Redialing a Recently Called Number
 Answering Calls
Press Power/End . -or
Receiving Calls
Sending Calls to Voicemail
 Silencing the Ring of an Incoming Call
 Setting Up Your Voicemail
Using Voicemail
Voicemail Notification
 Retrieving Your Voicemail Messages
Accessing Your Voicemail From Another Phone
Displaying Numeric Pages
 CurrentDuration Call Caller’s Name
What Can I Do When I’m On a Call?
Number Mute
 Press Power/End Select Hang Up All
Ending a Call
 Switching Applications During a Call
 Saving Phone Numbers
Select Add Contact
 Making a Second Call
When the Dial another call? prompt appears, select Yes Tip
Answering a Second Call Call Waiting
 Making a Conference Call Using Three-Way Calling
 Call Forwarding
 Phone Features
 Using Flash Mode
 Setting Up Your Personal Address Book
Using Sprint Voice Command
Making a Call With Sprint Voice Command
 Defining Favorite Buttons
 Creating a Speed-Dial Favorite Button
 Editing or Deleting an Existing Favorite Button
Creating Other Types of Favorite Buttons
Select Edit Favorites Button on the Record menu
 Tip
 Using a Wired Headset
Using a Phone Headset
Headset Microphone Button Speakers Phone
 Connecting to a Bluetooth Hands-Free Device
 Select Bluetooth On
Select Setup Devices Select Hands-free Setup
 Using a Bluetooth Hands-Free Device
 Tip
 Customizing Advanced Settings for Your Hands-Free Device
Select Hands-Free
 Customizing the Main View in the Phone Application
Customizing Phone Settings
Select Options, and then select Phone Display Options
 Selecting Ringtones
 Selecting Phone Alert Tones
 Adjusting Ringer Volume
 Assigning a Caller ID Ringtone
Assigning a Caller ID Picture
 Setting Your Dialing Preferences
Always dial 1 in front of the area code adds a 1 in front
 Setting Phone Preferences
 Select OK
 TTY Use With Sprint Service
Emergency Calling
 Setting Roaming Preferences
Feature Availability
Controlling Your Roaming Experience
 Phone Features
 Checking Signal Strength and Phone Status
 Icon changes from red to clear
 Viewing and Using the Alert Screen
 Phone Features
 100
 Using Sprint Power Visionand Other Wireless Connections
 102
 Sprint Power Vision This Section
Sprint Power Vision 103
 Enabling Sprint Power Vision
Getting Started With Sprint Power Vision
104
 Sprint Power Vision Features
Sprint Power Vision 105
 Sprint Power Vision Symbols on Your Screen
Accessing Sprint Power Vision
Sprint Power Vision User Name
Sprint Power Vision Billing Information
 Accessing On Demand Information
Personalizing Your Service With On Demand
Initializing Your On Demand Service
Sprint Power Vision 107
 To access News information using On Demand
108
 Sprint Power Vision 109
 To set up your phone-to-computer data connection
Using Your Device’s Phone as a Modem
Setting Up a Data Connection With Your Computer
110
 Sprint Power Vision 111
Connection until you hang up the call
 112
 Using Email
 What Email Applications Can I Use on My Smart Device?
114
 Using Sprint Mobile Email
115
 Getting Started With Sprint Mobile Email
116
 Configuring Additional Email Accounts on Sprint Mobile Email
117
 Configuring Other Email Accounts on Sprint Mobile Email
118
 Working With Your Sprint Mobile Email Accounts
119
 Press Applications , and then select Sprint Mobile Email
120
 121
 Creating and Sending Messages Using Sprint Mobile Email
122
 Attaching Files Using Sprint Mobile Email
123
 How Do I Get Started?
VersaMail Application
124
 AOL
125
 Setting Up VersaMail to Work With Common Providers
126
 Setting Up VersaMail to Work With Other Providers
127
 Managing Your Email Messages
Receiving and Viewing Email Messages
128
 Creating and Sending Email Messages
Replying to Email Messages
129
 Attaching Pictures and Videos
130
 Select Voice Memo or Voice Memo wav from the Type pick list
Attaching Word, Excel, and PowerPoint Files
Attaching Voice Memos
131
 Viewing Attachments
Attaching Other Types of Files
132
 Deleting a Single Email Message
133
 Deleting Email Messages by Date
Deleting Multiple Email Messages
Tip 134
 Downloading New Email Messages Automatically
Switching Between Email Accounts
Setting Email Preferences
Select Auto Sync Tip
 Check the Alert me of new mail box
Playing Sounds When New Email Arrives
Setting Options for Receiving Email Messages
136
 137
 Select Signature Check the Attach Signature box
Attaching a Signature to a Email Message
138
 139
 140
 Messaging
Messaging 141
 Press Messaging
Creating and Sending Messages
Creating and Sending a Text Message
142
 Messaging 143
 Pictures Videos Text messages Voice memos
Creating and Sending a Sprint Picture Mail Message
144
 Select Add media
Messaging 145
 Messaging Tips
146
 Receiving Messages
Messaging 147
 Deleting Messages
Using Links in Messages
Arranging Your Messages
148
 Using Messaging to Chat
Messaging 149
 Managing Your Messages
150
 Customizing Your Messaging Settings
Messaging 151
 Selecting Messaging Alert Tones
152
 Accessing Online Services
Using Online Services
Messaging 153
 Signing On to IM
Using Sprint Instant Messaging
154
 Select Done or Sign On
Sending a Message
Receiving a Message
Messaging 155
 Leaving IM
156
 Browsing the Web
Browsing the Web 157
 View a page in wide layout format as on your computer
Scroll through the page In Optimized Mode the default
Viewing a Web
158
 Browsing the Web 159
 160
 Supported File Types
Working With Web Pages
Downloading Files From a Web
Browsing the Web 161
 Streaming Files From a Web
162
 Returning to Recently Viewed Pages
Copying Text From a Web
Browsing the Web 163
 Select Find Text on Page on the Page menu
Finding Text on a Web
164
 Saving a
Working With Bookmarks and Saved Pages
Creating a Bookmark
Browsing the Web 165
 Editing or Deleting a Bookmark or Saved
Viewing Bookmarks or Saved Pages
Arranging Bookmarks and Saved Pages
 Customizing Your Web Browser Settings
Browsing the Web 167
 168
 Using Bluetooth Wireless Technology and Dial-Up Networking
Bluetooth/DUN 169
 Entering Basic Bluetooth Settings
170
 Press Applications and select Bluetooth Select Bluetooth On
Bluetooth/DUN 171
 Select Setup Devices Select Trusted Devices
Requesting a Connection With Another Bluetooth Device
Press Applications and select Bluetooth
172
 Accepting a Connection From Another Bluetooth Device
Bluetooth/DUN 173
 Creating a DUN Connection Using Bluetooth Technology
Using Your Device as a Wireless Modem
174
 Bluetooth/DUN 175
Creating a Partnership Between Your Device and Your Computer
 Accessing the Internet Using a Bluetooth DUN Connection
Setting Up Your Computer for a Bluetooth DUN Connection
176
 Terminating a Bluetooth DUN Internet Session
Bluetooth/DUN 177
 178
 Your Portable Media Device
 180
 Working With Your Pictures and Videos
Pictures & Videos 181
 Taking a Picture
Taking Pictures and Videos
182
 2x or pressing Down to select
Pictures & Videos 183
 Album
Recording a Video
Press Applications and select Camcorder
Press Center To start recording
 Opens a list of options for sending the video
Pictures & Videos 185
 Customizing Your Camera Settings
186
 Press Applications and select Pics&Videos
Viewing Pictures and Videos
Viewing a Picture
Pictures & Videos 187
 Viewing a Slide Show
Viewing a Video
188
 Arranging Albums
Organizing Pictures and Videos
Creating Albums on Your Device
Pictures & Videos 189
 Copying Pictures and Videos
PlusSign+ Indicates That an Item Is Selected 190
 Adding a Picture to a Contact Entry
Saving a Picture as Wallpaper
Pictures & Videos 191
 Deleting a Picture or Video
Rotating a Picture
192
 Working With Your Online Picture Mail Album
Using Your Online Album
Uploading Pictures to Your Online Album
Pictures & Videos 193
 Viewing Pictures and Videos on Your Computer
194
 Listening to Music
Music 195
 Sprint Music Manager Overview
Sprint Music Manager Overview
196
 Accessing the Quick Start Guide
Music 197
 Downloading and Purchasing Music From the Sprint Music Store
198
 Repeat Rewind Play/Pause
Playing Music With the Sprint Music Manager
Music 199
 Select a Search Type
Searching for Music Files on Your Computer
200
 Managing the Files in Your Library
Music 201
 Transferring Music Files From Your Computer Windows
202
 Music 203
 Transferring Music Files From Your Computer Mac
204
 Select My Audio CD from the column All Music on My PC
Transferring Music From a CD to Your Device
On a Windows computer Open Sprint Music Manager
On a Mac computer
 Press Applications and select pTunes
Listening to Music on Your Palm Centro Smart Device
206
 Select Save List
Creating a Playlist
Music 207
 Select Save List Tip
Editing a Playlist
208
 Watching Sprint Tvsm
Accessing Streamed Media Viewing Streamed Media
Sprint TV 209
 Accessing Streamed Media
210
 Viewing Streamed Media
Sprint TV 211
 212
 Your Mobile Organizer
 214
 Organizer Features 215
Using Your Device’s Organizer Features
Contacts Calendar Tasks Memos
 Adding a Contact
Contacts
216
 Organizer Features 217
Select New Contact
 Viewing Directions to a Contact’s Address
Viewing or Changing Contact Information
218
 Deleting a Contact
Defining Your Business Card
 Displaying Your Calendar
Calendar
220
 Creating an Event
Organizer Features 221
Selected Date Selected Day
 Time Zones and Events
222
 Organizer Features 223
Adding an Alarm to an Event
Numberof Time Units Type of Time Units
 Scheduling a Repeating Event
Creating an Untimed Event
224
 Color-Coding Your Schedule
Organizer Features 225
This Icon Indicates a Repeating Event
 Customizing Display Options for Your Calendar
Editing or Deleting an Event
226
 Organizer Features 227
Show Category List displays the category pick list
 Selecting Alarm Tones
228
 Organizer Features 229
 Adding a Task
Setting Task Priority, Due Date, and Other Details
Tasks
230
 Checking Off a Task
Organizer Features 231
Organizing Your Tasks
 Deleting a Task
232
 Organizer Features 233
Customizing Tasks
 Deleting a Memo
Memos
Creating a Memo
234
 Increasing Your Productivity
Productivity 235
 236
 Press Applications and select Documents
Opening a Document
Productivity 237
 Creating a Voice Memo
Voice Memo
238
 Press Applications and select Voice Memo
Listening to a Voice Memo
Productivity 239
 Adding Cities
Setting Cities
World Clock
Press Applications and select World Clock
 World Clock Tips
Setting an Alarm
Productivity 241
 Calculator
Switching Between Basic and Advanced Calculator Modes
Select Options, and then select Advanced Mode or Basic Mode
242
 Eng
Selecting Functions in Advanced Calculator Mode
Productivity 243
 Storing and Recalling Numbers in Advanced Mode
244
 Managing Your Information Settings
 246
 Managing Files and Applications
Managing Files 247
 Using Find
248
 Press Applications and select My Centro
Installing Applications
Installing Bonus Software From My Centro on Your Device
Managing Files 249
 Installing Bonus Software From My Palm on Your Computer
Installing Applications From the Internet
250
 Windows Select Start Programs Palm Install Tool
Installing Other Third-Party Applications From a Computer
Managing Files 251
 Getting Help With Third-Party Applications
252
 Removing Applications
Managing Files 253
 Manually Deleting Applications From Your Computer
254
 Viewing Application Information
Managing Files 255
 Press Applications Select Bluetooth On
Sending Entries Over a Bluetooth Wireless Connection
Sending an Application Over a Bluetooth Wireless Connection
256
 Receiving Information Over a Bluetooth Wireless Connection
Managing Files 257
 258
 IR Port
Beaming Information
Beaming an Entry
Managing Files 259
 Beaming an Application
260
 Receiving Beamed Information
Managing Files 261
 On a Windows computer
Synchronizing Information-Advanced
Changing Which Applications Sync
262
 Double-click the Palm Desktop icon in the Palm folder
 264
 Select Setup Devices Select HotSync Setup
Setting Up a Bluetooth Connection for Synchronization
Managing Files 265
 Press Applications and select HotSync
Synchronizing Over a Bluetooth Connection
Synchronizing Over an Infrared Connection
266
 Close the HotSync Software Setup screen
From the HotSync Controls tab, select Enabled
Managing Files 267
 268
 Feel the card lock into place
Using Expansion Cards
Inserting an Expansion Card
Managing Files 269
 Opening Applications on an Expansion Card
Removing an Expansion Card
270
 Accessing Items Stored on an Expansion Card
Managing Files 271
 Press Applications and select Card Info
Viewing Expansion Card Information
Renaming an Expansion Card
Select Card Info 272
 Select Card Info
Formatting an Expansion Card
Managing Files 273
 274
 Customizing Your Device
Customizing 275
 Sound On Sound Off Tip
Setting System Sounds
Silencing Sounds
276
 Setting System Volume Levels
Customizing 277
 Changing the Screen Font
Adjusting the Display and Appearance
Adjusting the Brightness
Backlight
 Change the font Bold
Setting Display Formats
Open the application in which you want to Small Large
Customizing 279
 Select Touchscreen
Aligning the Screen
Changing the System Color Scheme
Select Color Theme
 Displaying Applications by Category
Changing the Applications Settings
Arranging Applications by Category
Customizing 281
 Selecting the Applications Display
282
 Reassigning Buttons
Customizing Device Buttons
Customizing 283
 Select Default apps
Changing Default Applications
284
 Select Date & Time
Setting the Date and Time
Customizing 285
 286
 Optimizing Power Settings
Customizing 287
 Locking Your Keyboard Keyguard
Locking Your Device and Information
288
 Customizing 289
 Locking Your Phone Phone Lock
Locking Your Screen
290
 Select one of the following Phone Lock options
Customizing 291
 Select the Auto Lock Device box
Locking Your Device
Press Applications and select Security
292
 Hiding or Masking All Private Entries
Working With Private Entries
Customizing 293
 Security and Palm Desktop Software Windows
Viewing All Private Entries
Viewing Private Entries in a Specific Application
294
 Entering Owner Information
Customizing 295
 Connecting to a Virtual Private Network
Using Connection Settings
296
 Purchasing Accessories for Your Device
 298
 Resources
 300
 Help
Help 301
 Trouble Upgrading?
302
 Help 303
 System Reset
Resetting Your Palm Centro Smart Device
Soft Reset
When Date & Time Preferences appears, release Up
 Hard Reset
Help 305
 306
 Notch
Replacing the Battery
Battery Door Contacts Device
Help 307
 308
 Desktop Software Installation
Troubleshooting
Help 309
 Screen Appears Blank
Screen
310
 Can’t Find My User Folder
Synchronization
Help 311
 312
 Synchronization Starts But Stops Without Finishing
Help 313
 314
 Help 315
 My Appointments Show Up in the Wrong Time Slot After I Sync
If you’re using Microsoft Outlook
Select Desktop overwrites handheld, and then click OK
316
 If you’re using Palm Desktop software
Help 317
 Other Person Hears an Echo
Signal Strength Is Weak
Phone
318
 My Voice Is Too Quiet on the Other End
My Device Hangs Up When I Hold It to My Ear
Hear My Own Voice Echo
Hear Static or Interference
 Hands-Free Devices
320
 Have Problems Using My Account
Hear Static or Interference When Using My Hands-Free Device
Help 321
 Microsoft Direct Push or Auto Sync Is Not Working
Have Problems Sending and Receiving Email
Have Problems Sending Email
322
 Select Control Panel
Help 323
 Messaging
Can’t Tell If Data Services Are Available
324
 Can’t Send or Receive Sprint Picture Mail Messages
Can’t Send or Receive SMS Text Messages
Help 325
 Device Won’t Connect to the Internet
Web
326
 It Takes a Long Time for a Web Page to Load
Can’t Access a Web
Help 327
 Secure Site Refuses to Permit a Transaction
An Image or Map Is Displayed Too Small on the Device Screen
328
 My Computer Does Not Appear on the Trusted Devices Screen
Dial-Up Networking Using Bluetooth Technology
Camera
Help 329
 Making Room on Your Palm Centro Smart Device
330
 Third-Party Applications
Help 331
 Getting More Help
332
 Select Update Vision Profile from the Options menu
Errors
Fixing an Error 67 Message
Help 333
 For a Quick Introduction
Where to Learn More
While Using Your Device
334
 If You Need More Information Visiting the Sprint Web Site
Reaching Sprint Customer Service
Help 335
 Sprint
Sprint Operator Services
Receiving Automated Invoicing Information
336
 Glossary
Glossary 337
 338
 Glossary 339
 340
 Safety and Specifications
 342
 Important Safety Information
Safety 343
 FCC Notice
344
 General Precautions
Safety 345
 Following Safety Guidelines
Maintaining Safe Use of and Access to Your Device
Using Your Phone While Driving
Using Your Device’s Phone Near Other Electronic Devices
 Turning Off Your Phone Before Flying
Safety 347
Turning Off Your Phone in Dangerous Areas
 Restricting Children’s Access to Your Device
348
 Using Your Phone With a Hearing Aid Device
Safety 349
 Getting the Best Hearing Device Experience With Your Device
Turning on the HAC Setting
350
 Safety 351
 Protecting Your Battery
Caring for the Battery
352
 Safety 353
Battery Safety Information
Disposal of Lithium-Ion Li-Ion Batteries
 Understanding How Your Phone Operates
Knowing Radiofrequency Safety
Radiofrequency RF Energy
Body-Worn Operation
 FCC Radiofrequency Emission
Specific Absorption Rate SAR for Wireless Phones
Safety 355
Cdma Cellular
 Https//programs.bluetooth.org/tpg/listings.cfm
Bluetooth Qualification Program
356
 Static Electricity, ESD, and Your Device
Precautions Against ESD
Safety 357
Description of ESD
 Conditions That Enhance ESD Occurrences
358
 Owner’s Record
Safety 359
Serial No
 User’s Guide Proprietary Notice
360
 Specifications
Specifications 361
 Specifications
362
 363
 364
 Index
Index
365
 366
 Index 367
 368
 369
 370
 Index 371
 372
 Index 373
 374
 375
 376
 377
 378
 See also pictures adding as wallpaper 85 disabling Web
Index 379
 Third-party applications 249, 251, 303
380
 381
 382
See also expansion cards Microsoft Direct Push technology
 383
 384
 Sending Picture Mail messages and 144 Paste command
385
 386
 See also pictures
Index 387
 388
 389
 390
 391
 392
 393
 See also clock
394
 Trusted Device list
Index 395
 396
 Index 397
 398