Sprint Service
Intellectual Property Notices
Palm Take Back and Recycling Program
Page
Table of Contents
2B. Using Your Device’s Phone Features
3B. Using Email
Your Portable Media Device
6A. Managing Files and Applications
4C. Watching Sprint Tvsm
6B. Customizing Your Device
8A. Important Safety Information
8B. Specifications
Welcome to Sprint
How to Use This Guide
Page
Page
Setting Up Your Smart Device Your Computer
Page
Device Setup
Setting Up Your Palm Centro Smart Device
Documentation
What You Need
Hardware
Software
Way Navigator Power/End Applications Menu Messaging
Your Device’s Features Front View
Indicator
Light Volume Button Side Talk Phone Calendar
Device Setup
Sync
Your Device’s Features Back View
Self-portrait Speaker Mirror Camera Lens
Infrared IR Port Expansion Card Slot Headset Jack
Stylus
Your Device’s Features Top View
Sound On Ringer Switch
Battery Compartment Device Contacts
Inserting the Battery
BatteryDoor
Tip
Indicator Light
Charging the Battery
Tip
Battery Life
Using a Sprint Charger Adapter
Maximizing Battery Life
Tip
Device Setup
Setting Up Service
Setting Up Service
Unlocking Your Device
Making Your First Call
Determining If Your Device’s Phone Is Already Activated
Making a Call
Adjusting Call Volume
Volume Button Side Button
LookHerefor Your Phone Number
What’s My Phone Number?
To set up your voicemail
Setting Up Your Voicemail
Sprint Power VisionPassword
Creating Sprint Account Passwords
Account Username and Password Voicemail Password
Synchronizing
Synchronizing Information
Synchronizing Information-The Basics
Mac computers
Why Connect My Device to My Computer?
System Requirements
Windows computers
Upgrading From Another Palm OS by Access Device
Synchronizing
Synchronizing
Installing the Desktop Software on a Windows or Mac Computer
Installing the Desktop Synchronization Software
Software
Sync Button Sync Cable Charger
Connecting Your Palm Centro Smart Device to Your Computer
Synchronizing Information-The Basics
Computer Desktop What Syncs and Where
Sync Button
Page
Getting To Know Your Palm Centro Smart Device
Page
Moving Around
Moving Around on Your Smart Device
Down
Moving Around the Device Screen
Scrolling Through Screens
Center Left
Highlighting and Selecting Items
Selecting Menu Items
Accessing Command Buttons
Highlighting Text
Selecting Options in a Pick List
Shift/Find Menu Space Alt
Using the Keyboard
Option
Return
When pressed in conjunction with a second key, displays a
Entering Lowercase and Uppercase Letters
Entering Numbers, Punctuation, and Symbols
Entering Other Symbols and Accented Characters
Press …
Symbols and Accented Characters
Secondary Application
Using the Quick Buttons
Opening Applications
Press Applications
Using Applications View
Phone Features
Using Your Device’s Phone Features
Waking Up the Screen
Center Power/End
Turning Your Device On and Off
Turning Your Device’s Phone On and Off
Status Icons Dial Pad Favorite Buttons
Opening the Phone Application
Making Calls
Dialing Using the Onscreen Dial Pad
Dialing by Contact Name
Dialing From the Keyboard
Dialing From a Web Page or Message
Dialing With a Speed-Dial Favorite Button
Redialing a Recently Called Number
Sending Calls to Voicemail
Press Power/End . -or
Receiving Calls
Answering Calls
Silencing the Ring of an Incoming Call
Voicemail Notification
Using Voicemail
Setting Up Your Voicemail
Displaying Numeric Pages
Accessing Your Voicemail From Another Phone
Retrieving Your Voicemail Messages
Number Mute
What Can I Do When I’m On a Call?
CurrentDuration Call Caller’s Name
Ending a Call
Press Power/End Select Hang Up All
Switching Applications During a Call
Select Add Contact
Saving Phone Numbers
Answering a Second Call Call Waiting
When the Dial another call? prompt appears, select Yes Tip
Making a Second Call
Making a Conference Call Using Three-Way Calling
Call Forwarding
Phone Features
Using Flash Mode
Making a Call With Sprint Voice Command
Using Sprint Voice Command
Setting Up Your Personal Address Book
Defining Favorite Buttons
Creating a Speed-Dial Favorite Button
Select Edit Favorites Button on the Record menu
Creating Other Types of Favorite Buttons
Editing or Deleting an Existing Favorite Button
Tip
Headset Microphone Button Speakers Phone
Using a Phone Headset
Using a Wired Headset
Connecting to a Bluetooth Hands-Free Device
Select Setup Devices Select Hands-free Setup
Select Bluetooth On
Using a Bluetooth Hands-Free Device
Tip
Select Hands-Free
Customizing Advanced Settings for Your Hands-Free Device
Select Options, and then select Phone Display Options
Customizing Phone Settings
Customizing the Main View in the Phone Application
Selecting Ringtones
Selecting Phone Alert Tones
Adjusting Ringer Volume
Assigning a Caller ID Picture
Assigning a Caller ID Ringtone
Always dial 1 in front of the area code adds a 1 in front
Setting Your Dialing Preferences
Setting Phone Preferences
Select OK
Emergency Calling
TTY Use With Sprint Service
Controlling Your Roaming Experience
Feature Availability
Setting Roaming Preferences
Phone Features
Checking Signal Strength and Phone Status
Icon changes from red to clear
Viewing and Using the Alert Screen
Phone Features
100
Using Sprint Power Visionand Other Wireless Connections
102
Sprint Power Vision 103
Sprint Power Vision This Section
104
Getting Started With Sprint Power Vision
Enabling Sprint Power Vision
Sprint Power Vision 105
Sprint Power Vision Features
Sprint Power Vision Billing Information
Accessing Sprint Power Vision
Sprint Power Vision User Name
Sprint Power Vision Symbols on Your Screen
Sprint Power Vision 107
Personalizing Your Service With On Demand
Initializing Your On Demand Service
Accessing On Demand Information
108
To access News information using On Demand
Sprint Power Vision 109
110
Using Your Device’s Phone as a Modem
Setting Up a Data Connection With Your Computer
To set up your phone-to-computer data connection
Connection until you hang up the call
Sprint Power Vision 111
112
Using Email
114
What Email Applications Can I Use on My Smart Device?
115
Using Sprint Mobile Email
116
Getting Started With Sprint Mobile Email
117
Configuring Additional Email Accounts on Sprint Mobile Email
118
Configuring Other Email Accounts on Sprint Mobile Email
119
Working With Your Sprint Mobile Email Accounts
120
Press Applications , and then select Sprint Mobile Email
121
122
Creating and Sending Messages Using Sprint Mobile Email
123
Attaching Files Using Sprint Mobile Email
124
VersaMail Application
How Do I Get Started?
125
AOL
126
Setting Up VersaMail to Work With Common Providers
127
Setting Up VersaMail to Work With Other Providers
128
Receiving and Viewing Email Messages
Managing Your Email Messages
129
Replying to Email Messages
Creating and Sending Email Messages
130
Attaching Pictures and Videos
131
Attaching Word, Excel, and PowerPoint Files
Attaching Voice Memos
Select Voice Memo or Voice Memo wav from the Type pick list
132
Attaching Other Types of Files
Viewing Attachments
133
Deleting a Single Email Message
Tip 134
Deleting Multiple Email Messages
Deleting Email Messages by Date
Select Auto Sync Tip
Switching Between Email Accounts
Setting Email Preferences
Downloading New Email Messages Automatically
136
Playing Sounds When New Email Arrives
Setting Options for Receiving Email Messages
Check the Alert me of new mail box
137
138
Attaching a Signature to a Email Message
Select Signature Check the Attach Signature box
139
140
Messaging 141
Messaging
142
Creating and Sending Messages
Creating and Sending a Text Message
Press Messaging
Messaging 143
144
Creating and Sending a Sprint Picture Mail Message
Pictures Videos Text messages Voice memos
Messaging 145
Select Add media
146
Messaging Tips
Messaging 147
Receiving Messages
148
Using Links in Messages
Arranging Your Messages
Deleting Messages
Messaging 149
Using Messaging to Chat
150
Managing Your Messages
Messaging 151
Customizing Your Messaging Settings
152
Selecting Messaging Alert Tones
Messaging 153
Using Online Services
Accessing Online Services
154
Using Sprint Instant Messaging
Signing On to IM
Messaging 155
Sending a Message
Receiving a Message
Select Done or Sign On
156
Leaving IM
Browsing the Web 157
Browsing the Web
158
Scroll through the page In Optimized Mode the default
Viewing a Web
View a page in wide layout format as on your computer
Browsing the Web 159
160
Browsing the Web 161
Working With Web Pages
Downloading Files From a Web
Supported File Types
162
Streaming Files From a Web
Browsing the Web 163
Copying Text From a Web
Returning to Recently Viewed Pages
164
Finding Text on a Web
Select Find Text on Page on the Page menu
Browsing the Web 165
Working With Bookmarks and Saved Pages
Creating a Bookmark
Saving a
Arranging Bookmarks and Saved Pages
Viewing Bookmarks or Saved Pages
Editing or Deleting a Bookmark or Saved
Browsing the Web 167
Customizing Your Web Browser Settings
168
Bluetooth/DUN 169
Using Bluetooth Wireless Technology and Dial-Up Networking
170
Entering Basic Bluetooth Settings
Bluetooth/DUN 171
Press Applications and select Bluetooth Select Bluetooth On
172
Requesting a Connection With Another Bluetooth Device
Press Applications and select Bluetooth
Select Setup Devices Select Trusted Devices
Bluetooth/DUN 173
Accepting a Connection From Another Bluetooth Device
174
Using Your Device as a Wireless Modem
Creating a DUN Connection Using Bluetooth Technology
Creating a Partnership Between Your Device and Your Computer
Bluetooth/DUN 175
176
Setting Up Your Computer for a Bluetooth DUN Connection
Accessing the Internet Using a Bluetooth DUN Connection
Bluetooth/DUN 177
Terminating a Bluetooth DUN Internet Session
178
Your Portable Media Device
180
Pictures & Videos 181
Working With Your Pictures and Videos
182
Taking Pictures and Videos
Taking a Picture
Pictures & Videos 183
2x or pressing Down to select
Press Center To start recording
Recording a Video
Press Applications and select Camcorder
Album
Pictures & Videos 185
Opens a list of options for sending the video
186
Customizing Your Camera Settings
Pictures & Videos 187
Viewing Pictures and Videos
Viewing a Picture
Press Applications and select Pics&Videos
188
Viewing a Video
Viewing a Slide Show
Pictures & Videos 189
Organizing Pictures and Videos
Creating Albums on Your Device
Arranging Albums
PlusSign+ Indicates That an Item Is Selected 190
Copying Pictures and Videos
Pictures & Videos 191
Saving a Picture as Wallpaper
Adding a Picture to a Contact Entry
192
Rotating a Picture
Deleting a Picture or Video
Pictures & Videos 193
Using Your Online Album
Uploading Pictures to Your Online Album
Working With Your Online Picture Mail Album
194
Viewing Pictures and Videos on Your Computer
Music 195
Listening to Music
196
Sprint Music Manager Overview
Sprint Music Manager Overview
Music 197
Accessing the Quick Start Guide
198
Downloading and Purchasing Music From the Sprint Music Store
Music 199
Playing Music With the Sprint Music Manager
Repeat Rewind Play/Pause
200
Searching for Music Files on Your Computer
Select a Search Type
Music 201
Managing the Files in Your Library
202
Transferring Music Files From Your Computer Windows
Music 203
204
Transferring Music Files From Your Computer Mac
On a Mac computer
Transferring Music From a CD to Your Device
On a Windows computer Open Sprint Music Manager
Select My Audio CD from the column All Music on My PC
206
Listening to Music on Your Palm Centro Smart Device
Press Applications and select pTunes
Music 207
Creating a Playlist
Select Save List
208
Editing a Playlist
Select Save List Tip
Sprint TV 209
Accessing Streamed Media Viewing Streamed Media
Watching Sprint Tvsm
210
Accessing Streamed Media
Sprint TV 211
Viewing Streamed Media
212
Your Mobile Organizer
214
Contacts Calendar Tasks Memos
Using Your Device’s Organizer Features
Organizer Features 215
216
Contacts
Adding a Contact
Select New Contact
Organizer Features 217
218
Viewing or Changing Contact Information
Viewing Directions to a Contact’s Address
Defining Your Business Card
Deleting a Contact
220
Calendar
Displaying Your Calendar
Selected Date Selected Day
Organizer Features 221
Creating an Event
222
Time Zones and Events
Numberof Time Units Type of Time Units
Adding an Alarm to an Event
Organizer Features 223
224
Creating an Untimed Event
Scheduling a Repeating Event
This Icon Indicates a Repeating Event
Organizer Features 225
Color-Coding Your Schedule
226
Editing or Deleting an Event
Customizing Display Options for Your Calendar
Show Category List displays the category pick list
Organizer Features 227
228
Selecting Alarm Tones
Organizer Features 229
230
Setting Task Priority, Due Date, and Other Details
Tasks
Adding a Task
Organizing Your Tasks
Organizer Features 231
Checking Off a Task
232
Deleting a Task
Customizing Tasks
Organizer Features 233
234
Memos
Creating a Memo
Deleting a Memo
Productivity 235
Increasing Your Productivity
236
Productivity 237
Opening a Document
Press Applications and select Documents
238
Voice Memo
Creating a Voice Memo
Productivity 239
Listening to a Voice Memo
Press Applications and select Voice Memo
Press Applications and select World Clock
Setting Cities
World Clock
Adding Cities
Productivity 241
Setting an Alarm
World Clock Tips
242
Switching Between Basic and Advanced Calculator Modes
Select Options, and then select Advanced Mode or Basic Mode
Calculator
Productivity 243
Selecting Functions in Advanced Calculator Mode
Eng
244
Storing and Recalling Numbers in Advanced Mode
Managing Your Information Settings
246
Managing Files 247
Managing Files and Applications
248
Using Find
Managing Files 249
Installing Applications
Installing Bonus Software From My Centro on Your Device
Press Applications and select My Centro
250
Installing Applications From the Internet
Installing Bonus Software From My Palm on Your Computer
Managing Files 251
Installing Other Third-Party Applications From a Computer
Windows Select Start Programs Palm Install Tool
252
Getting Help With Third-Party Applications
Managing Files 253
Removing Applications
254
Manually Deleting Applications From Your Computer
Managing Files 255
Viewing Application Information
256
Sending Entries Over a Bluetooth Wireless Connection
Sending an Application Over a Bluetooth Wireless Connection
Press Applications Select Bluetooth On
Managing Files 257
Receiving Information Over a Bluetooth Wireless Connection
258
Managing Files 259
Beaming Information
Beaming an Entry
IR Port
260
Beaming an Application
Managing Files 261
Receiving Beamed Information
262
Synchronizing Information-Advanced
Changing Which Applications Sync
On a Windows computer
Double-click the Palm Desktop icon in the Palm folder
264
Managing Files 265
Setting Up a Bluetooth Connection for Synchronization
Select Setup Devices Select HotSync Setup
266
Synchronizing Over a Bluetooth Connection
Synchronizing Over an Infrared Connection
Press Applications and select HotSync
Managing Files 267
From the HotSync Controls tab, select Enabled
Close the HotSync Software Setup screen
268
Managing Files 269
Using Expansion Cards
Inserting an Expansion Card
Feel the card lock into place
270
Removing an Expansion Card
Opening Applications on an Expansion Card
Managing Files 271
Accessing Items Stored on an Expansion Card
Select Card Info 272
Viewing Expansion Card Information
Renaming an Expansion Card
Press Applications and select Card Info
Managing Files 273
Formatting an Expansion Card
Select Card Info
274
Customizing 275
Customizing Your Device
276
Setting System Sounds
Silencing Sounds
Sound On Sound Off Tip
Customizing 277
Setting System Volume Levels
Backlight
Adjusting the Display and Appearance
Adjusting the Brightness
Changing the Screen Font
Customizing 279
Setting Display Formats
Open the application in which you want to Small Large
Change the font Bold
Select Color Theme
Aligning the Screen
Changing the System Color Scheme
Select Touchscreen
Customizing 281
Changing the Applications Settings
Arranging Applications by Category
Displaying Applications by Category
282
Selecting the Applications Display
Customizing 283
Customizing Device Buttons
Reassigning Buttons
284
Changing Default Applications
Select Default apps
Customizing 285
Setting the Date and Time
Select Date & Time
286
Customizing 287
Optimizing Power Settings
288
Locking Your Device and Information
Locking Your Keyboard Keyguard
Customizing 289
290
Locking Your Screen
Locking Your Phone Phone Lock
Customizing 291
Select one of the following Phone Lock options
292
Locking Your Device
Press Applications and select Security
Select the Auto Lock Device box
Customizing 293
Working With Private Entries
Hiding or Masking All Private Entries
294
Viewing All Private Entries
Viewing Private Entries in a Specific Application
Security and Palm Desktop Software Windows
Customizing 295
Entering Owner Information
296
Using Connection Settings
Connecting to a Virtual Private Network
Purchasing Accessories for Your Device
298
Resources
300
Help 301
Help
302
Trouble Upgrading?
Help 303
When Date & Time Preferences appears, release Up
Resetting Your Palm Centro Smart Device
Soft Reset
System Reset
Help 305
Hard Reset
306
Help 307
Replacing the Battery
Battery Door Contacts Device
Notch
308
Help 309
Troubleshooting
Desktop Software Installation
310
Screen
Screen Appears Blank
Help 311
Synchronization
Can’t Find My User Folder
312
Help 313
Synchronization Starts But Stops Without Finishing
314
Help 315
316
If you’re using Microsoft Outlook
Select Desktop overwrites handheld, and then click OK
My Appointments Show Up in the Wrong Time Slot After I Sync
Help 317
If you’re using Palm Desktop software
318
Signal Strength Is Weak
Phone
Other Person Hears an Echo
Hear Static or Interference
My Device Hangs Up When I Hold It to My Ear
Hear My Own Voice Echo
My Voice Is Too Quiet on the Other End
320
Hands-Free Devices
Help 321
Hear Static or Interference When Using My Hands-Free Device
Have Problems Using My Account
322
Have Problems Sending and Receiving Email
Have Problems Sending Email
Microsoft Direct Push or Auto Sync Is Not Working
Help 323
Select Control Panel
324
Can’t Tell If Data Services Are Available
Messaging
Help 325
Can’t Send or Receive SMS Text Messages
Can’t Send or Receive Sprint Picture Mail Messages
326
Web
Device Won’t Connect to the Internet
Help 327
Can’t Access a Web
It Takes a Long Time for a Web Page to Load
328
An Image or Map Is Displayed Too Small on the Device Screen
Secure Site Refuses to Permit a Transaction
Help 329
Dial-Up Networking Using Bluetooth Technology
Camera
My Computer Does Not Appear on the Trusted Devices Screen
330
Making Room on Your Palm Centro Smart Device
Help 331
Third-Party Applications
332
Getting More Help
Help 333
Errors
Fixing an Error 67 Message
Select Update Vision Profile from the Options menu
334
Where to Learn More
While Using Your Device
For a Quick Introduction
Help 335
Reaching Sprint Customer Service
If You Need More Information Visiting the Sprint Web Site
336
Sprint Operator Services
Receiving Automated Invoicing Information
Sprint
Glossary 337
Glossary
338
Glossary 339
340
Safety and Specifications
342
Safety 343
Important Safety Information
344
FCC Notice
Safety 345
General Precautions
Using Your Device’s Phone Near Other Electronic Devices
Maintaining Safe Use of and Access to Your Device
Using Your Phone While Driving
Following Safety Guidelines
Turning Off Your Phone in Dangerous Areas
Safety 347
Turning Off Your Phone Before Flying
348
Restricting Children’s Access to Your Device
Safety 349
Using Your Phone With a Hearing Aid Device
350
Turning on the HAC Setting
Getting the Best Hearing Device Experience With Your Device
Safety 351
352
Caring for the Battery
Protecting Your Battery
Disposal of Lithium-Ion Li-Ion Batteries
Battery Safety Information
Safety 353
Body-Worn Operation
Knowing Radiofrequency Safety
Radiofrequency RF Energy
Understanding How Your Phone Operates
Cdma Cellular
Specific Absorption Rate SAR for Wireless Phones
Safety 355
FCC Radiofrequency Emission
356
Bluetooth Qualification Program
Https//programs.bluetooth.org/tpg/listings.cfm
Description of ESD
Precautions Against ESD
Safety 357
Static Electricity, ESD, and Your Device
358
Conditions That Enhance ESD Occurrences
Serial No
Safety 359
Owner’s Record
360
User’s Guide Proprietary Notice
Specifications 361
Specifications
362
Specifications
363
364
365
Index
Index
366
Index 367
368
369
370
Index 371
372
Index 373
374
375
376
377
378
Index 379
See also pictures adding as wallpaper 85 disabling Web
380
Third-party applications 249, 251, 303
381
See also expansion cards Microsoft Direct Push technology
382
383
384
385
Sending Picture Mail messages and 144 Paste command
386
Index 387
See also pictures
388
389
390
391
392
393
394
See also clock
Index 395
Trusted Device list
396
Index 397
398