Palm PTR690HKP manual Web, Device Won’t Connect to the Internet, 326

Web

I Can’t Tell If Data Services Are Available

When your phone is on, icons appear in the title bar in the Main view of the Phone application to indicate whether data services are available and whether a data connection is active. See “Checking Signal Strength and Phone Status” on page 96 for a description of the icons that indicate that data services are available.

If your phone is on and you do not see any of the data icons, then data services are not available in your current location.

The Device Won’t Connect to the Internet

Your Centro smart device by Palm supports Sprint Power Vision, a connection method that is persistent and is faster and more reliable than a regular dial-up connection. All Sprint customers can connect to the Internet, but to avoid high per-minute charges, we recommend that you subscribe to a Sprint Power Vision plan. Contact Sprint to verify that your subscription plan includes Sprint Power Vision services and that these services have been correctly activated, and to confirm your username and password. Sprint should also be able to tell you if there are any outages in your area.

1.Press and hold Power/End to turn off your phone. Then press and hold Power/End

again to turn your phone back on.

2.Press Phone

and look for either the Sprint Power Vision or the icon, or the

Sprint 1xRTT data icon in the title bar of the Main view. See “Checking Signal Strength and Phone Status” on page 96 for a description of the icons that indicate that data services are available.

3.If you see one of those icons, you are in a data coverage area. Try connecting to the

Internet again. If you do not see one of those icons, press Applications , select Prefs , and continue with the following steps.

326 Section 7A: Help