Palm PTR690HKP manual Help 303

4.Delete all files from the original Backup subfolder.

5.Perform a hard reset on your device. See “Resetting Your Palm Centro™ Smart Device” on page 304 for instructions.

6.Sync your Centro smart device by Palm with your new desktop software; be sure to select your existing device name from the User list.

7.Reinstall third-party applications from the copy of your Backup subfolder (see “Installing Applications” on page 249 for instructions). We recommend that you install one application at a time to help you identify the application that caused the problem. We also recommend that you do not install any applications that do any of the following:

■Modify phone functions, such as ringtones, dialing, or caller ID.

■Replace organizer applications, such as Contacts or Calendar.

■Set data connection features, such as activating or ending data connections.

■Provide Web-clipping applications or files, such as PQA files.

■Provide instant messaging features.

If you want to continue using these types of applications, please contact the third-party developer for software updates and information about compatibility with your Centro smart device by Palm.

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Section 7A: Help 303