318 Section 7A: Help
PhoneSignal Strength Is Weak
Become familiar with low coverage areas where you live, commute, work, and play. Then
you know when to expect signal-strength issues.
䢇If you’re standing, move about 10 feet (3 meters) in any direction.
䢇In a building, move near a window. Open any metal blinds.
䢇In a building, move outdoors or to a more open area.
䢇Outdoors, move away from large buildings, trees, or electrical wires.
䢇In a vehicle, move your device so that it’s level with a window.
My PalmCentro Smart Device Won’t Connect to the Mobile Network
䢇Try the suggestions in the preceding section for weak signals.
䢇Turn off your phone and turn it on again (see “Turning Your Device’s Phone On and Off”
on page55).
䢇Perform a soft reset (see “Soft Reset” on page304).
䢇If you have an active DUN session (that is, you are using your device’s phone as a
modem), terminate the session (see “Using Your Device’s Phone as a Modem” on
page110 or “Using Your Device as a Wireless Modem” on page 174).
The Other Person Hears an Echo
䢇Try decreasing the volume on your device to avoid coupling or feedback on the other
person’s end. This applies to both the speakerphone and the earpiece.
䢇Position the earpiece closer to your ear to prevent sound leaking back into the
microphone. Keep your hand away from the microphone hole, which is on the bottom
right side of the phone.
䢇If you’re using the speakerphone feature with your device lying on a flat surface, try
turning the device face down (screen facing the surface).