Palm PTR690HKP manual Resetting Your Palm Centro Smart Device, Soft Reset, System Reset, 304

Resetting Your Palm Centro™ Smart Device

Soft Reset

Performing a soft reset is similar to restarting a computer. If your Centro device is not responding or you’re having trouble synchronizing with your computer, a soft reset may help. All your information is retained when you perform a soft reset.

1.Remove the battery from your device, and then reinsert it. (See “Replacing the Battery” on page 307 for details.)

Note:

The reset begins when you insert the battery and ends when the

Date & Time Preferences screen appears.

2.Select Done.

System Reset

A system reset, also called a safe or warm reset, can be useful if your device loops or freezes during a soft reset. Performing a system reset allows you to get out of the loop and restores limited functionality to your device in order to uninstall a third-party application that’s causing the problem. Note that after a system reset, you must perform a soft reset to restore full functionality, including the wireless features, to your device.

1.Remove the battery from your device.

2.Press and hold Up on the 5-way while reinserting the battery. (See “Replacing the Battery” on page 307 for details.)

3.When Date & Time Preferences appears, release Up .

4.Delete the third-party application that you suspect is causing the problem.

5.Perform a soft reset. (The wireless features of your device are not available until you complete this step.)

304 Section 7A: Help