Palm PTR690HKP manual Synchronization Starts But Stops Without Finishing, Help 313

6.If problems persist and you’re synchronizing through a USB hub, try connecting the sync cable to a different USB port, or directly to your computer’s built-in USB port.

7.Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

8.(Windows only) Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove.

Note:	Palm Desktop software for Mac computers does not provide an
	automated uninstall option. For information on uninstalling
	Palm Desktop software on a Mac, go to go.palm.com/centro-sprint/ or
	contact Palm Technical Support for Mac computers.

9.Reboot your computer.

10.Reinstall the synchronization software from the Palm Software Installation CD that came with your device.

Synchronization Starts But Stops Without Finishing

If you upgraded from a previous Palm OS® by ACCESS device or received a system error, such as Sys0505, there may be conflicts with software on your device.

1.Locate your Backup folder and rename the folder (for example, BackupOld). Note that “Palm” in the following locations might be “Handspring” or “palmOne,” based on the device you’re upgrading from:

■Windows: C:\Program Files\Palm\<device name>

■Mac: Mac HD\Applications\Palm\Users\<device name>

2.Synchronize.

3.Manually reinstall any third-party applications you want on your device. If necessary, use the items in the old Backup folder you renamed.

Help

Section 7A: Help 313