Getting More Help, 332 | Palm PTR690HKP specification

Remember that not all third-party applications were written with the Centro smart device by Palm in mind. You may encounter strange behavior or errors in these applications if you

use the keyboard and 5-way .

Getting More Help

Contact the author or vendor of any third-party software if you require further assistance. Sprint does not provide technical support for applications that are not built into your Centro device.

332	Section 7A: Help

Image 342

Palm PTR690HKP manual Getting More Help, 332

Contents

Sprint Service Intellectual Property Notices Palm Take Back and Recycling Program Page Table of Contents 3B. Using Email 2B. Using Your Device’s Phone Features Your Portable Media Device 4C. Watching Sprint Tvsm 6A. Managing Files and Applications 8A. Important Safety Information 6B. Customizing Your Device 8B. Specifications Welcome to Sprint How to Use This Guide Page Page Setting Up Your Smart Device Your Computer Page Setting Up Your Palm Centro Smart Device Device Setup Software What You NeedHardware Documentation Light Volume Button Side Talk Phone Calendar Your Device’s Features Front ViewIndicator Way Navigator Power/End Applications Menu Messaging Device Setup Infrared IR Port Expansion Card Slot Headset Jack Your Device’s Features Back ViewSelf-portrait Speaker Mirror Camera Lens Sync Your Device’s Features Top View Sound On Ringer SwitchStylus Inserting the Battery BatteryDoorBattery Compartment Device Contacts Tip Charging the Battery Indicator Light Tip Using a Sprint Charger Adapter Battery Life Maximizing Battery Life Tip Device Setup Setting Up Service Setting Up Service Making Your First Call Determining If Your Device’s Phone Is Already ActivatedUnlocking Your Device Adjusting Call Volume Volume Button Side ButtonMaking a Call What’s My Phone Number? LookHerefor Your Phone Number Setting Up Your Voicemail To set up your voicemail Creating Sprint Account Passwords Account Username and Password Voicemail PasswordSprint Power VisionPassword Synchronizing Information Synchronizing Information-The BasicsSynchronizing Windows computers Why Connect My Device to My Computer?System Requirements Mac computers Upgrading From Another Palm OS by Access Device Synchronizing Synchronizing Installing the Desktop Synchronization Software Installing the Desktop Software on a Windows or Mac Computer Software Connecting Your Palm Centro Smart Device to Your Computer Sync Button Sync Cable Charger Synchronizing Information-The Basics Computer Desktop What Syncs and Where Sync Button Page Getting To Know Your Palm Centro Smart Device Page Moving Around on Your Smart Device Moving Around Center Left Moving Around the Device ScreenScrolling Through Screens Down Highlighting and Selecting Items Accessing Command Buttons Highlighting TextSelecting Menu Items Selecting Options in a Pick List Return Using the KeyboardOption Shift/Find Menu Space Alt When pressed in conjunction with a second key, displays a Entering Numbers, Punctuation, and Symbols Entering Lowercase and Uppercase Letters Entering Other Symbols and Accented Characters Symbols and Accented Characters Press … Using the Quick Buttons Opening ApplicationsSecondary Application Using Applications View Press Applications Using Your Device’s Phone Features Phone Features Center Power/End Turning Your Device On and OffWaking Up the Screen Turning Your Device’s Phone On and Off Opening the Phone Application Status Icons Dial Pad Favorite Buttons Dialing Using the Onscreen Dial Pad Making Calls Dialing From the Keyboard Dialing by Contact Name Dialing With a Speed-Dial Favorite Button Dialing From a Web Page or Message Redialing a Recently Called Number Answering Calls Press Power/End . -orReceiving Calls Sending Calls to Voicemail Silencing the Ring of an Incoming Call Using Voicemail Setting Up Your VoicemailVoicemail Notification Accessing Your Voicemail From Another Phone Retrieving Your Voicemail MessagesDisplaying Numeric Pages What Can I Do When I’m On a Call? CurrentDuration Call Caller’s NameNumber Mute Press Power/End Select Hang Up All Ending a Call Switching Applications During a Call Saving Phone Numbers Select Add Contact When the Dial another call? prompt appears, select Yes Tip Making a Second CallAnswering a Second Call Call Waiting Making a Conference Call Using Three-Way Calling Call Forwarding Phone Features Using Flash Mode Using Sprint Voice Command Setting Up Your Personal Address BookMaking a Call With Sprint Voice Command Defining Favorite Buttons Creating a Speed-Dial Favorite Button Creating Other Types of Favorite Buttons Editing or Deleting an Existing Favorite ButtonSelect Edit Favorites Button on the Record menu Tip Using a Phone Headset Using a Wired HeadsetHeadset Microphone Button Speakers Phone Connecting to a Bluetooth Hands-Free Device Select Bluetooth On Select Setup Devices Select Hands-free Setup Using a Bluetooth Hands-Free Device Tip Customizing Advanced Settings for Your Hands-Free Device Select Hands-Free Customizing Phone Settings Customizing the Main View in the Phone ApplicationSelect Options, and then select Phone Display Options Selecting Ringtones Selecting Phone Alert Tones Adjusting Ringer Volume Assigning a Caller ID Ringtone Assigning a Caller ID Picture Setting Your Dialing Preferences Always dial 1 in front of the area code adds a 1 in front Setting Phone Preferences Select OK TTY Use With Sprint Service Emergency Calling Feature Availability Setting Roaming PreferencesControlling Your Roaming Experience Phone Features Checking Signal Strength and Phone Status Icon changes from red to clear Viewing and Using the Alert Screen Phone Features 100 Using Sprint Power Visionand Other Wireless Connections 102 Sprint Power Vision This Section Sprint Power Vision 103 Getting Started With Sprint Power Vision Enabling Sprint Power Vision104 Sprint Power Vision Features Sprint Power Vision 105 Sprint Power Vision Symbols on Your Screen Accessing Sprint Power VisionSprint Power Vision User Name Sprint Power Vision Billing Information Accessing On Demand Information Personalizing Your Service With On DemandInitializing Your On Demand Service Sprint Power Vision 107 To access News information using On Demand 108 Sprint Power Vision 109 To set up your phone-to-computer data connection Using Your Device’s Phone as a ModemSetting Up a Data Connection With Your Computer 110 Sprint Power Vision 111 Connection until you hang up the call 112 Using Email What Email Applications Can I Use on My Smart Device? 114 Using Sprint Mobile Email 115 Getting Started With Sprint Mobile Email 116 Configuring Additional Email Accounts on Sprint Mobile Email 117 Configuring Other Email Accounts on Sprint Mobile Email 118 Working With Your Sprint Mobile Email Accounts 119 Press Applications , and then select Sprint Mobile Email 120 121 Creating and Sending Messages Using Sprint Mobile Email 122 Attaching Files Using Sprint Mobile Email 123 VersaMail Application How Do I Get Started?124 AOL 125 Setting Up VersaMail to Work With Common Providers 126 Setting Up VersaMail to Work With Other Providers 127 Receiving and Viewing Email Messages Managing Your Email Messages128 Replying to Email Messages Creating and Sending Email Messages129 Attaching Pictures and Videos 130 Select Voice Memo or Voice Memo wav from the Type pick list Attaching Word, Excel, and PowerPoint FilesAttaching Voice Memos 131 Attaching Other Types of Files Viewing Attachments132 Deleting a Single Email Message 133 Deleting Multiple Email Messages Deleting Email Messages by DateTip 134 Downloading New Email Messages Automatically Switching Between Email AccountsSetting Email Preferences Select Auto Sync Tip Check the Alert me of new mail box Playing Sounds When New Email ArrivesSetting Options for Receiving Email Messages 136 137 Attaching a Signature to a Email Message Select Signature Check the Attach Signature box138 139 140 Messaging Messaging 141 Press Messaging Creating and Sending MessagesCreating and Sending a Text Message 142 Messaging 143 Creating and Sending a Sprint Picture Mail Message Pictures Videos Text messages Voice memos144 Select Add media Messaging 145 Messaging Tips 146 Receiving Messages Messaging 147 Deleting Messages Using Links in MessagesArranging Your Messages 148 Using Messaging to Chat Messaging 149 Managing Your Messages 150 Customizing Your Messaging Settings Messaging 151 Selecting Messaging Alert Tones 152 Using Online Services Accessing Online ServicesMessaging 153 Using Sprint Instant Messaging Signing On to IM154 Select Done or Sign On Sending a MessageReceiving a Message Messaging 155 Leaving IM 156 Browsing the Web Browsing the Web 157 View a page in wide layout format as on your computer Scroll through the page In Optimized Mode the defaultViewing a Web 158 Browsing the Web 159 160 Supported File Types Working With Web PagesDownloading Files From a Web Browsing the Web 161 Streaming Files From a Web 162 Copying Text From a Web Returning to Recently Viewed PagesBrowsing the Web 163 Finding Text on a Web Select Find Text on Page on the Page menu164 Saving a Working With Bookmarks and Saved PagesCreating a Bookmark Browsing the Web 165 Viewing Bookmarks or Saved Pages Editing or Deleting a Bookmark or SavedArranging Bookmarks and Saved Pages Customizing Your Web Browser Settings Browsing the Web 167 168 Using Bluetooth Wireless Technology and Dial-Up Networking Bluetooth/DUN 169 Entering Basic Bluetooth Settings 170 Press Applications and select Bluetooth Select Bluetooth On Bluetooth/DUN 171 Select Setup Devices Select Trusted Devices Requesting a Connection With Another Bluetooth DevicePress Applications and select Bluetooth 172 Accepting a Connection From Another Bluetooth Device Bluetooth/DUN 173 Using Your Device as a Wireless Modem Creating a DUN Connection Using Bluetooth Technology174 Bluetooth/DUN 175 Creating a Partnership Between Your Device and Your Computer Setting Up Your Computer for a Bluetooth DUN Connection Accessing the Internet Using a Bluetooth DUN Connection176 Terminating a Bluetooth DUN Internet Session Bluetooth/DUN 177 178 Your Portable Media Device 180 Working With Your Pictures and Videos Pictures & Videos 181 Taking Pictures and Videos Taking a Picture182 2x or pressing Down to select Pictures & Videos 183 Album Recording a VideoPress Applications and select Camcorder Press Center To start recording Opens a list of options for sending the video Pictures & Videos 185 Customizing Your Camera Settings 186 Press Applications and select Pics&Videos Viewing Pictures and VideosViewing a Picture Pictures & Videos 187 Viewing a Video Viewing a Slide Show188 Arranging Albums Organizing Pictures and VideosCreating Albums on Your Device Pictures & Videos 189 Copying Pictures and Videos PlusSign+ Indicates That an Item Is Selected 190 Saving a Picture as Wallpaper Adding a Picture to a Contact EntryPictures & Videos 191 Rotating a Picture Deleting a Picture or Video192 Working With Your Online Picture Mail Album Using Your Online AlbumUploading Pictures to Your Online Album Pictures & Videos 193 Viewing Pictures and Videos on Your Computer 194 Listening to Music Music 195 Sprint Music Manager Overview Sprint Music Manager Overview196 Accessing the Quick Start Guide Music 197 Downloading and Purchasing Music From the Sprint Music Store 198 Playing Music With the Sprint Music Manager Repeat Rewind Play/PauseMusic 199 Searching for Music Files on Your Computer Select a Search Type200 Managing the Files in Your Library Music 201 Transferring Music Files From Your Computer Windows 202 Music 203 Transferring Music Files From Your Computer Mac 204 Select My Audio CD from the column All Music on My PC Transferring Music From a CD to Your DeviceOn a Windows computer Open Sprint Music Manager On a Mac computer Listening to Music on Your Palm Centro Smart Device Press Applications and select pTunes206 Creating a Playlist Select Save ListMusic 207 Editing a Playlist Select Save List Tip208 Accessing Streamed Media Viewing Streamed Media Watching Sprint TvsmSprint TV 209 Accessing Streamed Media 210 Viewing Streamed Media Sprint TV 211 212 Your Mobile Organizer 214 Using Your Device’s Organizer Features Organizer Features 215Contacts Calendar Tasks Memos Contacts Adding a Contact216 Organizer Features 217 Select New Contact Viewing or Changing Contact Information Viewing Directions to a Contact’s Address218 Deleting a Contact Defining Your Business Card Calendar Displaying Your Calendar220 Organizer Features 221 Creating an EventSelected Date Selected Day Time Zones and Events 222 Adding an Alarm to an Event Organizer Features 223Numberof Time Units Type of Time Units Creating an Untimed Event Scheduling a Repeating Event224 Organizer Features 225 Color-Coding Your ScheduleThis Icon Indicates a Repeating Event Editing or Deleting an Event Customizing Display Options for Your Calendar226 Organizer Features 227 Show Category List displays the category pick list Selecting Alarm Tones 228 Organizer Features 229 Adding a Task Setting Task Priority, Due Date, and Other DetailsTasks 230 Organizer Features 231 Checking Off a TaskOrganizing Your Tasks Deleting a Task 232 Organizer Features 233 Customizing Tasks Deleting a Memo MemosCreating a Memo 234 Increasing Your Productivity Productivity 235 236 Opening a Document Press Applications and select DocumentsProductivity 237 Voice Memo Creating a Voice Memo238 Listening to a Voice Memo Press Applications and select Voice MemoProductivity 239 Adding Cities Setting CitiesWorld Clock Press Applications and select World Clock Setting an Alarm World Clock TipsProductivity 241 Calculator Switching Between Basic and Advanced Calculator ModesSelect Options, and then select Advanced Mode or Basic Mode 242 Selecting Functions in Advanced Calculator Mode EngProductivity 243 Storing and Recalling Numbers in Advanced Mode 244 Managing Your Information Settings 246 Managing Files and Applications Managing Files 247 Using Find 248 Press Applications and select My Centro Installing ApplicationsInstalling Bonus Software From My Centro on Your Device Managing Files 249 Installing Applications From the Internet Installing Bonus Software From My Palm on Your Computer250 Installing Other Third-Party Applications From a Computer Windows Select Start Programs Palm Install ToolManaging Files 251 Getting Help With Third-Party Applications 252 Removing Applications Managing Files 253 Manually Deleting Applications From Your Computer 254 Viewing Application Information Managing Files 255 Press Applications Select Bluetooth On Sending Entries Over a Bluetooth Wireless ConnectionSending an Application Over a Bluetooth Wireless Connection 256 Receiving Information Over a Bluetooth Wireless Connection Managing Files 257 258 IR Port Beaming InformationBeaming an Entry Managing Files 259 Beaming an Application 260 Receiving Beamed Information Managing Files 261 On a Windows computer Synchronizing Information-AdvancedChanging Which Applications Sync 262 Double-click the Palm Desktop icon in the Palm folder 264 Setting Up a Bluetooth Connection for Synchronization Select Setup Devices Select HotSync SetupManaging Files 265 Press Applications and select HotSync Synchronizing Over a Bluetooth ConnectionSynchronizing Over an Infrared Connection 266 From the HotSync Controls tab, select Enabled Close the HotSync Software Setup screenManaging Files 267 268 Feel the card lock into place Using Expansion CardsInserting an Expansion Card Managing Files 269 Removing an Expansion Card Opening Applications on an Expansion Card270 Accessing Items Stored on an Expansion Card Managing Files 271 Press Applications and select Card Info Viewing Expansion Card InformationRenaming an Expansion Card Select Card Info 272 Formatting an Expansion Card Select Card InfoManaging Files 273 274 Customizing Your Device Customizing 275 Sound On Sound Off Tip Setting System SoundsSilencing Sounds 276 Setting System Volume Levels Customizing 277 Changing the Screen Font Adjusting the Display and AppearanceAdjusting the Brightness Backlight Change the font Bold Setting Display FormatsOpen the application in which you want to Small Large Customizing 279 Select Touchscreen Aligning the ScreenChanging the System Color Scheme Select Color Theme Displaying Applications by Category Changing the Applications SettingsArranging Applications by Category Customizing 281 Selecting the Applications Display 282 Customizing Device Buttons Reassigning ButtonsCustomizing 283 Changing Default Applications Select Default apps284 Setting the Date and Time Select Date & TimeCustomizing 285 286 Optimizing Power Settings Customizing 287 Locking Your Device and Information Locking Your Keyboard Keyguard288 Customizing 289 Locking Your Screen Locking Your Phone Phone Lock290 Select one of the following Phone Lock options Customizing 291 Select the Auto Lock Device box Locking Your DevicePress Applications and select Security 292 Working With Private Entries Hiding or Masking All Private EntriesCustomizing 293 Security and Palm Desktop Software Windows Viewing All Private EntriesViewing Private Entries in a Specific Application 294 Entering Owner Information Customizing 295 Using Connection Settings Connecting to a Virtual Private Network296 Purchasing Accessories for Your Device 298 Resources 300 Help Help 301 Trouble Upgrading? 302 Help 303 System Reset Resetting Your Palm Centro Smart DeviceSoft Reset When Date & Time Preferences appears, release Up Hard Reset Help 305 306 Notch Replacing the BatteryBattery Door Contacts Device Help 307 308 Troubleshooting Desktop Software InstallationHelp 309 Screen Screen Appears Blank310 Synchronization Can’t Find My User FolderHelp 311 312 Synchronization Starts But Stops Without Finishing Help 313 314 Help 315 My Appointments Show Up in the Wrong Time Slot After I Sync If you’re using Microsoft OutlookSelect Desktop overwrites handheld, and then click OK 316 If you’re using Palm Desktop software Help 317 Other Person Hears an Echo Signal Strength Is WeakPhone 318 My Voice Is Too Quiet on the Other End My Device Hangs Up When I Hold It to My EarHear My Own Voice Echo Hear Static or Interference Hands-Free Devices 320 Hear Static or Interference When Using My Hands-Free Device Have Problems Using My AccountHelp 321 Microsoft Direct Push or Auto Sync Is Not Working Have Problems Sending and Receiving EmailHave Problems Sending Email 322 Select Control Panel Help 323 Can’t Tell If Data Services Are Available Messaging324 Can’t Send or Receive SMS Text Messages Can’t Send or Receive Sprint Picture Mail MessagesHelp 325 Web Device Won’t Connect to the Internet326 Can’t Access a Web It Takes a Long Time for a Web Page to LoadHelp 327 An Image or Map Is Displayed Too Small on the Device Screen Secure Site Refuses to Permit a Transaction328 My Computer Does Not Appear on the Trusted Devices Screen Dial-Up Networking Using Bluetooth TechnologyCamera Help 329 Making Room on Your Palm Centro Smart Device 330 Third-Party Applications Help 331 Getting More Help 332 Select Update Vision Profile from the Options menu ErrorsFixing an Error 67 Message Help 333 For a Quick Introduction Where to Learn MoreWhile Using Your Device 334 Reaching Sprint Customer Service If You Need More Information Visiting the Sprint Web SiteHelp 335 Sprint Sprint Operator ServicesReceiving Automated Invoicing Information 336 Glossary Glossary 337 338 Glossary 339 340 Safety and Specifications 342 Important Safety Information Safety 343 FCC Notice 344 General Precautions Safety 345 Following Safety Guidelines Maintaining Safe Use of and Access to Your DeviceUsing Your Phone While Driving Using Your Device’s Phone Near Other Electronic Devices Safety 347 Turning Off Your Phone Before FlyingTurning Off Your Phone in Dangerous Areas Restricting Children’s Access to Your Device 348 Using Your Phone With a Hearing Aid Device Safety 349 Turning on the HAC Setting Getting the Best Hearing Device Experience With Your Device350 Safety 351 Caring for the Battery Protecting Your Battery352 Battery Safety Information Safety 353Disposal of Lithium-Ion Li-Ion Batteries Understanding How Your Phone Operates Knowing Radiofrequency SafetyRadiofrequency RF Energy Body-Worn Operation FCC Radiofrequency Emission Specific Absorption Rate SAR for Wireless PhonesSafety 355 Cdma Cellular Bluetooth Qualification Program Https//programs.bluetooth.org/tpg/listings.cfm356 Static Electricity, ESD, and Your Device Precautions Against ESDSafety 357 Description of ESD Conditions That Enhance ESD Occurrences 358 Safety 359 Owner’s RecordSerial No User’s Guide Proprietary Notice 360 Specifications Specifications 361 Specifications 362 363 364 Index Index365 366 Index 367 368 369 370 Index 371 372 Index 373 374 375 376 377 378 See also pictures adding as wallpaper 85 disabling Web Index 379 Third-party applications 249, 251, 303 380 381 382 See also expansion cards Microsoft Direct Push technology 383 384 Sending Picture Mail messages and 144 Paste command 385 386 See also pictures Index 387 388 389 390 391 392 393 See also clock 394 Trusted Device list Index 395 396 Index 397 398