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Palm PTR690HKP manual Setting Up Service

Models: PTR690HKP

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Section 1B

Setting Up Service

In This Section

♦Making Your First Call

♦Setting Up Your Voicemail

♦Creating Sprint Account Passwords

Setting up service on your new Palm Centro™ smart device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service.

Setting Up Service

Section 1B: Setting Up Service

Page 31

Image 31

Palm PTR690HKP manual Setting Up Service

Contents

Sprint Service Intellectual Property Notices Palm Take Back and Recycling Program Page Table of Contents 2B. Using Your Device’s Phone Features 3B. Using EmailYour Portable Media Device 6A. Managing Files and Applications 4C. Watching Sprint Tvsm6B. Customizing Your Device 8A. Important Safety Information8B. Specifications Welcome to Sprint How to Use This Guide Page Page Setting Up Your Smart Device Your Computer Page Device Setup Setting Up Your Palm Centro Smart DeviceDocumentation What You NeedHardware SoftwareWay Navigator Power/End Applications Menu Messaging Your Device’s Features Front ViewIndicator Light Volume Button Side Talk Phone CalendarDevice Setup Sync Your Device’s Features Back ViewSelf-portrait Speaker Mirror Camera Lens Infrared IR Port Expansion Card Slot Headset JackSound On Ringer Switch Your Device’s Features Top ViewStylus BatteryDoor Inserting the BatteryBattery Compartment Device Contacts Tip Indicator Light Charging the BatteryTip Battery Life Using a Sprint Charger AdapterMaximizing Battery Life Tip Device Setup Setting Up Service Setting Up ServiceDetermining If Your Device’s Phone Is Already Activated Making Your First CallUnlocking Your Device Volume Button Side Button Adjusting Call VolumeMaking a Call LookHerefor Your Phone Number What’s My Phone Number?To set up your voicemail Setting Up Your VoicemailAccount Username and Password Voicemail Password Creating Sprint Account PasswordsSprint Power VisionPassword Synchronizing Information-The Basics Synchronizing InformationSynchronizing Mac computers Why Connect My Device to My Computer?System Requirements Windows computersUpgrading From Another Palm OS by Access Device Synchronizing Synchronizing Installing the Desktop Software on a Windows or Mac Computer Installing the Desktop Synchronization SoftwareSoftware Sync Button Sync Cable Charger Connecting Your Palm Centro Smart Device to Your ComputerSynchronizing Information-The Basics Computer Desktop What Syncs and Where Sync Button Page Getting To Know Your Palm Centro Smart Device Page Moving Around Moving Around on Your Smart DeviceDown Moving Around the Device ScreenScrolling Through Screens Center LeftHighlighting and Selecting Items Highlighting Text Accessing Command ButtonsSelecting Menu Items Selecting Options in a Pick List Shift/Find Menu Space Alt Using the KeyboardOption ReturnWhen pressed in conjunction with a second key, displays a Entering Lowercase and Uppercase Letters Entering Numbers, Punctuation, and SymbolsEntering Other Symbols and Accented Characters Press … Symbols and Accented CharactersOpening Applications Using the Quick ButtonsSecondary Application Press Applications Using Applications ViewPhone Features Using Your Device’s Phone FeaturesTurning Your Device On and Off Center Power/EndWaking Up the Screen Turning Your Device’s Phone On and Off Status Icons Dial Pad Favorite Buttons Opening the Phone ApplicationMaking Calls Dialing Using the Onscreen Dial PadDialing by Contact Name Dialing From the KeyboardDialing From a Web Page or Message Dialing With a Speed-Dial Favorite ButtonRedialing a Recently Called Number Sending Calls to Voicemail Press Power/End . -orReceiving Calls Answering CallsSilencing the Ring of an Incoming Call Setting Up Your Voicemail Using VoicemailVoicemail Notification Retrieving Your Voicemail Messages Accessing Your Voicemail From Another PhoneDisplaying Numeric Pages CurrentDuration Call Caller’s Name What Can I Do When I’m On a Call?Number Mute Ending a Call Press Power/End Select Hang Up AllSwitching Applications During a Call Select Add Contact Saving Phone NumbersMaking a Second Call When the Dial another call? prompt appears, select Yes TipAnswering a Second Call Call Waiting Making a Conference Call Using Three-Way Calling Call Forwarding Phone Features Using Flash Mode Setting Up Your Personal Address Book Using Sprint Voice CommandMaking a Call With Sprint Voice Command Defining Favorite Buttons Creating a Speed-Dial Favorite Button Editing or Deleting an Existing Favorite Button Creating Other Types of Favorite ButtonsSelect Edit Favorites Button on the Record menu Tip Using a Wired Headset Using a Phone HeadsetHeadset Microphone Button Speakers Phone Connecting to a Bluetooth Hands-Free Device Select Setup Devices Select Hands-free Setup Select Bluetooth OnUsing a Bluetooth Hands-Free Device Tip Select Hands-Free Customizing Advanced Settings for Your Hands-Free DeviceCustomizing the Main View in the Phone Application Customizing Phone SettingsSelect Options, and then select Phone Display Options Selecting Ringtones Selecting Phone Alert Tones Adjusting Ringer Volume Assigning a Caller ID Picture Assigning a Caller ID RingtoneAlways dial 1 in front of the area code adds a 1 in front Setting Your Dialing PreferencesSetting Phone Preferences Select OK Emergency Calling TTY Use With Sprint ServiceSetting Roaming Preferences Feature AvailabilityControlling Your Roaming Experience Phone Features Checking Signal Strength and Phone Status Icon changes from red to clear Viewing and Using the Alert Screen Phone Features 100 Using Sprint Power Visionand Other Wireless Connections 102 Sprint Power Vision 103 Sprint Power Vision This SectionEnabling Sprint Power Vision Getting Started With Sprint Power Vision104 Sprint Power Vision 105 Sprint Power Vision FeaturesSprint Power Vision Billing Information Accessing Sprint Power VisionSprint Power Vision User Name Sprint Power Vision Symbols on Your ScreenSprint Power Vision 107 Personalizing Your Service With On DemandInitializing Your On Demand Service Accessing On Demand Information108 To access News information using On DemandSprint Power Vision 109 110 Using Your Device’s Phone as a ModemSetting Up a Data Connection With Your Computer To set up your phone-to-computer data connectionConnection until you hang up the call Sprint Power Vision 111112 Using Email 114 What Email Applications Can I Use on My Smart Device?115 Using Sprint Mobile Email116 Getting Started With Sprint Mobile Email117 Configuring Additional Email Accounts on Sprint Mobile Email118 Configuring Other Email Accounts on Sprint Mobile Email119 Working With Your Sprint Mobile Email Accounts120 Press Applications , and then select Sprint Mobile Email121 122 Creating and Sending Messages Using Sprint Mobile Email123 Attaching Files Using Sprint Mobile EmailHow Do I Get Started? VersaMail Application124 125 AOL126 Setting Up VersaMail to Work With Common Providers127 Setting Up VersaMail to Work With Other ProvidersManaging Your Email Messages Receiving and Viewing Email Messages128 Creating and Sending Email Messages Replying to Email Messages129 130 Attaching Pictures and Videos131 Attaching Word, Excel, and PowerPoint FilesAttaching Voice Memos Select Voice Memo or Voice Memo wav from the Type pick listViewing Attachments Attaching Other Types of Files132 133 Deleting a Single Email MessageDeleting Email Messages by Date Deleting Multiple Email MessagesTip 134 Select Auto Sync Tip Switching Between Email AccountsSetting Email Preferences Downloading New Email Messages Automatically136 Playing Sounds When New Email ArrivesSetting Options for Receiving Email Messages Check the Alert me of new mail box137 Select Signature Check the Attach Signature box Attaching a Signature to a Email Message138 139 140 Messaging 141 Messaging142 Creating and Sending MessagesCreating and Sending a Text Message Press MessagingMessaging 143 Pictures Videos Text messages Voice memos Creating and Sending a Sprint Picture Mail Message144 Messaging 145 Select Add media146 Messaging TipsMessaging 147 Receiving Messages148 Using Links in MessagesArranging Your Messages Deleting MessagesMessaging 149 Using Messaging to Chat150 Managing Your MessagesMessaging 151 Customizing Your Messaging Settings152 Selecting Messaging Alert TonesAccessing Online Services Using Online ServicesMessaging 153 Signing On to IM Using Sprint Instant Messaging154 Messaging 155 Sending a MessageReceiving a Message Select Done or Sign On156 Leaving IMBrowsing the Web 157 Browsing the Web158 Scroll through the page In Optimized Mode the defaultViewing a Web View a page in wide layout format as on your computerBrowsing the Web 159 160 Browsing the Web 161 Working With Web PagesDownloading Files From a Web Supported File Types162 Streaming Files From a WebReturning to Recently Viewed Pages Copying Text From a WebBrowsing the Web 163 Select Find Text on Page on the Page menu Finding Text on a Web164 Browsing the Web 165 Working With Bookmarks and Saved PagesCreating a Bookmark Saving aEditing or Deleting a Bookmark or Saved Viewing Bookmarks or Saved PagesArranging Bookmarks and Saved Pages Browsing the Web 167 Customizing Your Web Browser Settings168 Bluetooth/DUN 169 Using Bluetooth Wireless Technology and Dial-Up Networking170 Entering Basic Bluetooth SettingsBluetooth/DUN 171 Press Applications and select Bluetooth Select Bluetooth On172 Requesting a Connection With Another Bluetooth DevicePress Applications and select Bluetooth Select Setup Devices Select Trusted DevicesBluetooth/DUN 173 Accepting a Connection From Another Bluetooth DeviceCreating a DUN Connection Using Bluetooth Technology Using Your Device as a Wireless Modem174 Creating a Partnership Between Your Device and Your Computer Bluetooth/DUN 175Accessing the Internet Using a Bluetooth DUN Connection Setting Up Your Computer for a Bluetooth DUN Connection176 Bluetooth/DUN 177 Terminating a Bluetooth DUN Internet Session178 Your Portable Media Device 180 Pictures & Videos 181 Working With Your Pictures and VideosTaking a Picture Taking Pictures and Videos182 Pictures & Videos 183 2x or pressing Down to selectPress Center To start recording Recording a VideoPress Applications and select Camcorder AlbumPictures & Videos 185 Opens a list of options for sending the video186 Customizing Your Camera SettingsPictures & Videos 187 Viewing Pictures and VideosViewing a Picture Press Applications and select Pics&VideosViewing a Slide Show Viewing a Video188 Pictures & Videos 189 Organizing Pictures and VideosCreating Albums on Your Device Arranging AlbumsPlusSign+ Indicates That an Item Is Selected 190 Copying Pictures and VideosAdding a Picture to a Contact Entry Saving a Picture as WallpaperPictures & Videos 191 Deleting a Picture or Video Rotating a Picture192 Pictures & Videos 193 Using Your Online AlbumUploading Pictures to Your Online Album Working With Your Online Picture Mail Album194 Viewing Pictures and Videos on Your ComputerMusic 195 Listening to MusicSprint Music Manager Overview Sprint Music Manager Overview196 Music 197 Accessing the Quick Start Guide198 Downloading and Purchasing Music From the Sprint Music StoreRepeat Rewind Play/Pause Playing Music With the Sprint Music ManagerMusic 199 Select a Search Type Searching for Music Files on Your Computer200 Music 201 Managing the Files in Your Library202 Transferring Music Files From Your Computer WindowsMusic 203 204 Transferring Music Files From Your Computer MacOn a Mac computer Transferring Music From a CD to Your DeviceOn a Windows computer Open Sprint Music Manager Select My Audio CD from the column All Music on My PCPress Applications and select pTunes Listening to Music on Your Palm Centro Smart Device206 Select Save List Creating a PlaylistMusic 207 Select Save List Tip Editing a Playlist208 Watching Sprint Tvsm Accessing Streamed Media Viewing Streamed MediaSprint TV 209 210 Accessing Streamed MediaSprint TV 211 Viewing Streamed Media212 Your Mobile Organizer 214 Organizer Features 215 Using Your Device’s Organizer FeaturesContacts Calendar Tasks Memos Adding a Contact Contacts216 Select New Contact Organizer Features 217Viewing Directions to a Contact’s Address Viewing or Changing Contact Information218 Defining Your Business Card Deleting a ContactDisplaying Your Calendar Calendar220 Creating an Event Organizer Features 221Selected Date Selected Day 222 Time Zones and EventsOrganizer Features 223 Adding an Alarm to an EventNumberof Time Units Type of Time Units Scheduling a Repeating Event Creating an Untimed Event224 Color-Coding Your Schedule Organizer Features 225This Icon Indicates a Repeating Event Customizing Display Options for Your Calendar Editing or Deleting an Event226 Show Category List displays the category pick list Organizer Features 227228 Selecting Alarm TonesOrganizer Features 229 230 Setting Task Priority, Due Date, and Other DetailsTasks Adding a TaskChecking Off a Task Organizer Features 231Organizing Your Tasks 232 Deleting a TaskCustomizing Tasks Organizer Features 233234 MemosCreating a Memo Deleting a MemoProductivity 235 Increasing Your Productivity236 Press Applications and select Documents Opening a DocumentProductivity 237 Creating a Voice Memo Voice Memo238 Press Applications and select Voice Memo Listening to a Voice MemoProductivity 239 Press Applications and select World Clock Setting CitiesWorld Clock Adding CitiesWorld Clock Tips Setting an AlarmProductivity 241 242 Switching Between Basic and Advanced Calculator ModesSelect Options, and then select Advanced Mode or Basic Mode CalculatorEng Selecting Functions in Advanced Calculator ModeProductivity 243 244 Storing and Recalling Numbers in Advanced ModeManaging Your Information Settings 246 Managing Files 247 Managing Files and Applications248 Using FindManaging Files 249 Installing ApplicationsInstalling Bonus Software From My Centro on Your Device Press Applications and select My CentroInstalling Bonus Software From My Palm on Your Computer Installing Applications From the Internet250 Windows Select Start Programs Palm Install Tool Installing Other Third-Party Applications From a ComputerManaging Files 251 252 Getting Help With Third-Party ApplicationsManaging Files 253 Removing Applications254 Manually Deleting Applications From Your ComputerManaging Files 255 Viewing Application Information256 Sending Entries Over a Bluetooth Wireless ConnectionSending an Application Over a Bluetooth Wireless Connection Press Applications Select Bluetooth OnManaging Files 257 Receiving Information Over a Bluetooth Wireless Connection258 Managing Files 259 Beaming InformationBeaming an Entry IR Port260 Beaming an ApplicationManaging Files 261 Receiving Beamed Information262 Synchronizing Information-AdvancedChanging Which Applications Sync On a Windows computerDouble-click the Palm Desktop icon in the Palm folder 264 Select Setup Devices Select HotSync Setup Setting Up a Bluetooth Connection for SynchronizationManaging Files 265 266 Synchronizing Over a Bluetooth ConnectionSynchronizing Over an Infrared Connection Press Applications and select HotSyncClose the HotSync Software Setup screen From the HotSync Controls tab, select EnabledManaging Files 267 268 Managing Files 269 Using Expansion CardsInserting an Expansion Card Feel the card lock into placeOpening Applications on an Expansion Card Removing an Expansion Card270 Managing Files 271 Accessing Items Stored on an Expansion CardSelect Card Info 272 Viewing Expansion Card InformationRenaming an Expansion Card Press Applications and select Card InfoSelect Card Info Formatting an Expansion CardManaging Files 273 274 Customizing 275 Customizing Your Device276 Setting System SoundsSilencing Sounds Sound On Sound Off TipCustomizing 277 Setting System Volume LevelsBacklight Adjusting the Display and AppearanceAdjusting the Brightness Changing the Screen FontCustomizing 279 Setting Display FormatsOpen the application in which you want to Small Large Change the font BoldSelect Color Theme Aligning the ScreenChanging the System Color Scheme Select TouchscreenCustomizing 281 Changing the Applications SettingsArranging Applications by Category Displaying Applications by Category282 Selecting the Applications DisplayReassigning Buttons Customizing Device ButtonsCustomizing 283 Select Default apps Changing Default Applications284 Select Date & Time Setting the Date and TimeCustomizing 285 286 Customizing 287 Optimizing Power SettingsLocking Your Keyboard Keyguard Locking Your Device and Information288 Customizing 289 Locking Your Phone Phone Lock Locking Your Screen290 Customizing 291 Select one of the following Phone Lock options292 Locking Your DevicePress Applications and select Security Select the Auto Lock Device boxHiding or Masking All Private Entries Working With Private EntriesCustomizing 293 294 Viewing All Private EntriesViewing Private Entries in a Specific Application Security and Palm Desktop Software WindowsCustomizing 295 Entering Owner InformationConnecting to a Virtual Private Network Using Connection Settings296 Purchasing Accessories for Your Device 298 Resources 300 Help 301 Help302 Trouble Upgrading?Help 303 When Date & Time Preferences appears, release Up Resetting Your Palm Centro Smart DeviceSoft Reset System ResetHelp 305 Hard Reset306 Help 307 Replacing the BatteryBattery Door Contacts Device Notch308 Desktop Software Installation TroubleshootingHelp 309 Screen Appears Blank Screen310 Can’t Find My User Folder SynchronizationHelp 311 312 Help 313 Synchronization Starts But Stops Without Finishing314 Help 315 316 If you’re using Microsoft OutlookSelect Desktop overwrites handheld, and then click OK My Appointments Show Up in the Wrong Time Slot After I SyncHelp 317 If you’re using Palm Desktop software318 Signal Strength Is WeakPhone Other Person Hears an EchoHear Static or Interference My Device Hangs Up When I Hold It to My EarHear My Own Voice Echo My Voice Is Too Quiet on the Other End320 Hands-Free DevicesHave Problems Using My Account Hear Static or Interference When Using My Hands-Free DeviceHelp 321 322 Have Problems Sending and Receiving EmailHave Problems Sending Email Microsoft Direct Push or Auto Sync Is Not WorkingHelp 323 Select Control PanelMessaging Can’t Tell If Data Services Are Available324 Can’t Send or Receive Sprint Picture Mail Messages Can’t Send or Receive SMS Text MessagesHelp 325 Device Won’t Connect to the Internet Web326 It Takes a Long Time for a Web Page to Load Can’t Access a WebHelp 327 Secure Site Refuses to Permit a Transaction An Image or Map Is Displayed Too Small on the Device Screen328 Help 329 Dial-Up Networking Using Bluetooth TechnologyCamera My Computer Does Not Appear on the Trusted Devices Screen330 Making Room on Your Palm Centro Smart DeviceHelp 331 Third-Party Applications332 Getting More HelpHelp 333 ErrorsFixing an Error 67 Message Select Update Vision Profile from the Options menu334 Where to Learn MoreWhile Using Your Device For a Quick IntroductionIf You Need More Information Visiting the Sprint Web Site Reaching Sprint Customer ServiceHelp 335 336 Sprint Operator ServicesReceiving Automated Invoicing Information SprintGlossary 337 Glossary338 Glossary 339 340 Safety and Specifications 342 Safety 343 Important Safety Information344 FCC NoticeSafety 345 General PrecautionsUsing Your Device’s Phone Near Other Electronic Devices Maintaining Safe Use of and Access to Your DeviceUsing Your Phone While Driving Following Safety GuidelinesTurning Off Your Phone Before Flying Safety 347Turning Off Your Phone in Dangerous Areas 348 Restricting Children’s Access to Your DeviceSafety 349 Using Your Phone With a Hearing Aid DeviceGetting the Best Hearing Device Experience With Your Device Turning on the HAC Setting350 Safety 351 Protecting Your Battery Caring for the Battery352 Safety 353 Battery Safety InformationDisposal of Lithium-Ion Li-Ion Batteries Body-Worn Operation Knowing Radiofrequency SafetyRadiofrequency RF Energy Understanding How Your Phone OperatesCdma Cellular Specific Absorption Rate SAR for Wireless PhonesSafety 355 FCC Radiofrequency EmissionHttps//programs.bluetooth.org/tpg/listings.cfm Bluetooth Qualification Program356 Description of ESD Precautions Against ESDSafety 357 Static Electricity, ESD, and Your Device358 Conditions That Enhance ESD OccurrencesOwner’s Record Safety 359Serial No 360 User’s Guide Proprietary NoticeSpecifications 361 Specifications362 Specifications363 364 Index Index365 366 Index 367 368 369 370 Index 371 372 Index 373 374 375 376 377 378 Index 379 See also pictures adding as wallpaper 85 disabling Web380 Third-party applications 249, 251, 303381 See also expansion cards Microsoft Direct Push technology 382383 384 385 Sending Picture Mail messages and 144 Paste command386 Index 387 See also pictures388 389 390 391 392 393 394 See also clockIndex 395 Trusted Device list396 Index 397 398