Palm PTR690HKP manual Hard Reset, Help 305

Hard Reset

A hard reset erases all information and third-party software on your Centro device. Never

perform a hard reset without first trying a soft reset and a system reset. You can restore

previously synchronized information the next time you synchronize.

Note:	Your device might not reestablish a Sprint Power Vision session after a
	hard reset. To manually establish a new Sprint Power Vision session,
	open the Web browser to access a Web site.

A hard reset can tell you if a problem stems from your Centro device or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem is related to software you installed. See “Third-Party Applications” on page 331 for suggestions on diagnosing third-party software issues.

Important:	If you set a password on your device, performing a hard reset reformats
	your device (the message “Reformatting in progress” is displayed). This is
	a more severe form of a hard reset, which removes all your information
	and restores your formats, preferences, and other settings to the factory
	default settings.
Note:	Some third-party applications do not create a backup on your computer
	when you synchronize. If you perform a hard reset, you may lose data in
	these applications and you need to reinstall these applications after the
	hard reset. Please contact the developer to find out which information is
	backed up during synchronization.

Help

Section 7A: Help 305