Section 7A: Help 319
Help
I Hear My Own Voice Echo
Ask the person on the other end of the call to turn down the volume on his or her phone or
to hold the phone closer to his or herear.
My Voice Is Too Quiet on the Other End
Be sure to position the bottom of the Centrosmart device, or the hands-free
microphone, close to your mouth.
Check the signal-strength indicator. If the signal is weak, try to find an area with better
coverage.
I Hear Static or Interference
Check the signal-strength indicator. If the signal is weak, try to find an area with better
coverage.
If you’re using a hands-free device enabled with Bluetooth® wireless technology, try the
following:
Move your Centrodevice closer to the hands-free device. Audio quality degrades as the
distance between your Centrodevice and the hands-free device increases. The effective
range for a hands-free device varies among manufacturers.
Confirm that no obstructions, including your body, are between the Centrodevice and
your hands-free device. For example, move your Centrodevice to the same side of your
body as your hands-free device.
My Device Hangs Up When I Hold It to My Ear
You may be accidentally pressing the onscreen Hang Up All button with your cheek. Try
holding the device so that your face doesn’t press against the screen. If this is not
convenient, you may want to disable the screen’s touch-sensitive feature during active calls
(see “Locking Your Screen” on page290).
My Device Seems to Turn Off by Itself
If a system error and reset occur, the Centrodevice automatically turns the phone on if it
was on before the reset. However, if the device can’t determine if your phone was on before