I Hear My Own Voice Echo

Ask the person on the other end of the call to turn down the volume on his or her phone or to hold the phone closer to his or her ear.

My Voice Is Too Quiet on the Other End

Be sure to position the bottom of the Centro smart device, or the hands-free microphone, close to your mouth.

Check the signal-strength indicator. If the signal is weak, try to find an area with better coverage.

I Hear Static or Interference

Check the signal-strength indicator. If the signal is weak, try to find an area with better coverage.

If you’re using a hands-free device enabled with Bluetooth® wireless technology, try the following:

Move your Centro device closer to the hands-free device. Audio quality degrades as the distance between your Centro device and the hands-free device increases. The effective range for a hands-free device varies among manufacturers.

Confirm that no obstructions, including your body, are between the Centro device and your hands-free device. For example, move your Centro device to the same side of your body as your hands-free device.

My Device Hangs Up When I Hold It to My Ear

You may be accidentally pressing the onscreen Hang Up All button with your cheek. Try holding the device so that your face doesn’t press against the screen. If this is not convenient, you may want to disable the screen’s touch-sensitive feature during active calls (see “Locking Your Screen” on page 290).

My Device Seems to Turn Off by Itself

If a system error and reset occur, the Centro device automatically turns the phone on if it was on before the reset. However, if the device can’t determine if your phone was on before

Help

Section 7A: Help

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Palm PTR690HKP manual Hear My Own Voice Echo, My Voice Is Too Quiet on the Other End, Hear Static or Interference, Help 319