Help 301 | Palm PTR690HKP instruction

Section 7A

Help

In This Section

♦Trouble Upgrading?

♦Resetting Your Palm Centro™ Smart Device

♦Replacing the Battery

♦Troubleshooting

♦Making Room on Your Palm Centro™ Smart Device

♦Third-Party Applications

♦Errors

♦Where to Learn More

Help

Section 7A: Help

301

Page 311

Image 311

Contents

Sprint Service Intellectual Property Notices Palm Take Back and Recycling Program Page Table of Contents 2B. Using Your Device’s Phone Features 3B. Using Email Your Portable Media Device 6A. Managing Files and Applications 4C. Watching Sprint Tvsm 6B. Customizing Your Device 8A. Important Safety Information 8B. Specifications Welcome to Sprint How to Use This Guide Page Page Setting Up Your Smart Device Your Computer Page Device Setup Setting Up Your Palm Centro Smart Device Documentation What You NeedHardware Software Way Navigator Power/End Applications Menu Messaging Your Device’s Features Front ViewIndicator Light Volume Button Side Talk Phone Calendar Device Setup Sync Your Device’s Features Back ViewSelf-portrait Speaker Mirror Camera Lens Infrared IR Port Expansion Card Slot Headset Jack Stylus Your Device’s Features Top ViewSound On Ringer Switch Battery Compartment Device Contacts Inserting the BatteryBatteryDoor Tip Indicator Light Charging the Battery Tip Battery Life Using a Sprint Charger Adapter Maximizing Battery Life Tip Device Setup Setting Up Service Setting Up Service Unlocking Your Device Making Your First CallDetermining If Your Device’s Phone Is Already Activated Making a Call Adjusting Call VolumeVolume Button Side Button LookHerefor Your Phone Number What’s My Phone Number? To set up your voicemail Setting Up Your Voicemail Sprint Power VisionPassword Creating Sprint Account PasswordsAccount Username and Password Voicemail Password Synchronizing Synchronizing InformationSynchronizing Information-The Basics Mac computers Why Connect My Device to My Computer?System Requirements Windows computers Upgrading From Another Palm OS by Access Device Synchronizing Synchronizing Installing the Desktop Software on a Windows or Mac Computer Installing the Desktop Synchronization Software Software Sync Button Sync Cable Charger Connecting Your Palm Centro Smart Device to Your Computer Synchronizing Information-The Basics Computer Desktop What Syncs and Where Sync Button Page Getting To Know Your Palm Centro Smart Device Page Moving Around Moving Around on Your Smart Device Down Moving Around the Device ScreenScrolling Through Screens Center Left Highlighting and Selecting Items Selecting Menu Items Accessing Command ButtonsHighlighting Text Selecting Options in a Pick List Shift/Find Menu Space Alt Using the KeyboardOption Return When pressed in conjunction with a second key, displays a Entering Lowercase and Uppercase Letters Entering Numbers, Punctuation, and Symbols Entering Other Symbols and Accented Characters Press … Symbols and Accented Characters Secondary Application Using the Quick ButtonsOpening Applications Press Applications Using Applications View Phone Features Using Your Device’s Phone Features Waking Up the Screen Center Power/EndTurning Your Device On and Off Turning Your Device’s Phone On and Off Status Icons Dial Pad Favorite Buttons Opening the Phone Application Making Calls Dialing Using the Onscreen Dial Pad Dialing by Contact Name Dialing From the Keyboard Dialing From a Web Page or Message Dialing With a Speed-Dial Favorite Button Redialing a Recently Called Number Sending Calls to Voicemail Press Power/End . -orReceiving Calls Answering Calls Silencing the Ring of an Incoming Call Voicemail Notification Using VoicemailSetting Up Your Voicemail Displaying Numeric Pages Accessing Your Voicemail From Another PhoneRetrieving Your Voicemail Messages Number Mute What Can I Do When I’m On a Call?CurrentDuration Call Caller’s Name Ending a Call Press Power/End Select Hang Up All Switching Applications During a Call Select Add Contact Saving Phone Numbers Answering a Second Call Call Waiting When the Dial another call? prompt appears, select Yes TipMaking a Second Call Making a Conference Call Using Three-Way Calling Call Forwarding Phone Features Using Flash Mode Making a Call With Sprint Voice Command Using Sprint Voice CommandSetting Up Your Personal Address Book Defining Favorite Buttons Creating a Speed-Dial Favorite Button Select Edit Favorites Button on the Record menu Creating Other Types of Favorite ButtonsEditing or Deleting an Existing Favorite Button Tip Headset Microphone Button Speakers Phone Using a Phone HeadsetUsing a Wired Headset Connecting to a Bluetooth Hands-Free Device Select Setup Devices Select Hands-free Setup Select Bluetooth On Using a Bluetooth Hands-Free Device Tip Select Hands-Free Customizing Advanced Settings for Your Hands-Free Device Select Options, and then select Phone Display Options Customizing Phone SettingsCustomizing the Main View in the Phone Application Selecting Ringtones Selecting Phone Alert Tones Adjusting Ringer Volume Assigning a Caller ID Picture Assigning a Caller ID Ringtone Always dial 1 in front of the area code adds a 1 in front Setting Your Dialing Preferences Setting Phone Preferences Select OK Emergency Calling TTY Use With Sprint Service Controlling Your Roaming Experience Feature AvailabilitySetting Roaming Preferences Phone Features Checking Signal Strength and Phone Status Icon changes from red to clear Viewing and Using the Alert Screen Phone Features 100 Using Sprint Power Visionand Other Wireless Connections 102 Sprint Power Vision 103 Sprint Power Vision This Section 104 Getting Started With Sprint Power VisionEnabling Sprint Power Vision Sprint Power Vision 105 Sprint Power Vision Features Sprint Power Vision Billing Information Accessing Sprint Power VisionSprint Power Vision User Name Sprint Power Vision Symbols on Your Screen Sprint Power Vision 107 Personalizing Your Service With On DemandInitializing Your On Demand Service Accessing On Demand Information 108 To access News information using On Demand Sprint Power Vision 109 110 Using Your Device’s Phone as a ModemSetting Up a Data Connection With Your Computer To set up your phone-to-computer data connection Connection until you hang up the call Sprint Power Vision 111 112 Using Email 114 What Email Applications Can I Use on My Smart Device? 115 Using Sprint Mobile Email 116 Getting Started With Sprint Mobile Email 117 Configuring Additional Email Accounts on Sprint Mobile Email 118 Configuring Other Email Accounts on Sprint Mobile Email 119 Working With Your Sprint Mobile Email Accounts 120 Press Applications , and then select Sprint Mobile Email 121 122 Creating and Sending Messages Using Sprint Mobile Email 123 Attaching Files Using Sprint Mobile Email 124 VersaMail ApplicationHow Do I Get Started? 125 AOL 126 Setting Up VersaMail to Work With Common Providers 127 Setting Up VersaMail to Work With Other Providers 128 Receiving and Viewing Email MessagesManaging Your Email Messages 129 Replying to Email MessagesCreating and Sending Email Messages 130 Attaching Pictures and Videos 131 Attaching Word, Excel, and PowerPoint FilesAttaching Voice Memos Select Voice Memo or Voice Memo wav from the Type pick list 132 Attaching Other Types of FilesViewing Attachments 133 Deleting a Single Email Message Tip 134 Deleting Multiple Email MessagesDeleting Email Messages by Date Select Auto Sync Tip Switching Between Email AccountsSetting Email Preferences Downloading New Email Messages Automatically 136 Playing Sounds When New Email ArrivesSetting Options for Receiving Email Messages Check the Alert me of new mail box 137 138 Attaching a Signature to a Email MessageSelect Signature Check the Attach Signature box 139 140 Messaging 141 Messaging 142 Creating and Sending MessagesCreating and Sending a Text Message Press Messaging Messaging 143 144 Creating and Sending a Sprint Picture Mail MessagePictures Videos Text messages Voice memos Messaging 145 Select Add media 146 Messaging Tips Messaging 147 Receiving Messages 148 Using Links in MessagesArranging Your Messages Deleting Messages Messaging 149 Using Messaging to Chat 150 Managing Your Messages Messaging 151 Customizing Your Messaging Settings 152 Selecting Messaging Alert Tones Messaging 153 Using Online ServicesAccessing Online Services 154 Using Sprint Instant MessagingSigning On to IM Messaging 155 Sending a MessageReceiving a Message Select Done or Sign On 156 Leaving IM Browsing the Web 157 Browsing the Web 158 Scroll through the page In Optimized Mode the defaultViewing a Web View a page in wide layout format as on your computer Browsing the Web 159 160 Browsing the Web 161 Working With Web PagesDownloading Files From a Web Supported File Types 162 Streaming Files From a Web Browsing the Web 163 Copying Text From a WebReturning to Recently Viewed Pages 164 Finding Text on a WebSelect Find Text on Page on the Page menu Browsing the Web 165 Working With Bookmarks and Saved PagesCreating a Bookmark Saving a Arranging Bookmarks and Saved Pages Viewing Bookmarks or Saved PagesEditing or Deleting a Bookmark or Saved Browsing the Web 167 Customizing Your Web Browser Settings 168 Bluetooth/DUN 169 Using Bluetooth Wireless Technology and Dial-Up Networking 170 Entering Basic Bluetooth Settings Bluetooth/DUN 171 Press Applications and select Bluetooth Select Bluetooth On 172 Requesting a Connection With Another Bluetooth DevicePress Applications and select Bluetooth Select Setup Devices Select Trusted Devices Bluetooth/DUN 173 Accepting a Connection From Another Bluetooth Device 174 Using Your Device as a Wireless ModemCreating a DUN Connection Using Bluetooth Technology Creating a Partnership Between Your Device and Your Computer Bluetooth/DUN 175 176 Setting Up Your Computer for a Bluetooth DUN ConnectionAccessing the Internet Using a Bluetooth DUN Connection Bluetooth/DUN 177 Terminating a Bluetooth DUN Internet Session 178 Your Portable Media Device 180 Pictures & Videos 181 Working With Your Pictures and Videos 182 Taking Pictures and VideosTaking a Picture Pictures & Videos 183 2x or pressing Down to select Press Center To start recording Recording a VideoPress Applications and select Camcorder Album Pictures & Videos 185 Opens a list of options for sending the video 186 Customizing Your Camera Settings Pictures & Videos 187 Viewing Pictures and VideosViewing a Picture Press Applications and select Pics&Videos 188 Viewing a VideoViewing a Slide Show Pictures & Videos 189 Organizing Pictures and VideosCreating Albums on Your Device Arranging Albums PlusSign+ Indicates That an Item Is Selected 190 Copying Pictures and Videos Pictures & Videos 191 Saving a Picture as WallpaperAdding a Picture to a Contact Entry 192 Rotating a PictureDeleting a Picture or Video Pictures & Videos 193 Using Your Online AlbumUploading Pictures to Your Online Album Working With Your Online Picture Mail Album 194 Viewing Pictures and Videos on Your Computer Music 195 Listening to Music 196 Sprint Music Manager OverviewSprint Music Manager Overview Music 197 Accessing the Quick Start Guide 198 Downloading and Purchasing Music From the Sprint Music Store Music 199 Playing Music With the Sprint Music ManagerRepeat Rewind Play/Pause 200 Searching for Music Files on Your ComputerSelect a Search Type Music 201 Managing the Files in Your Library 202 Transferring Music Files From Your Computer Windows Music 203 204 Transferring Music Files From Your Computer Mac On a Mac computer Transferring Music From a CD to Your DeviceOn a Windows computer Open Sprint Music Manager Select My Audio CD from the column All Music on My PC 206 Listening to Music on Your Palm Centro Smart DevicePress Applications and select pTunes Music 207 Creating a PlaylistSelect Save List 208 Editing a PlaylistSelect Save List Tip Sprint TV 209 Accessing Streamed Media Viewing Streamed MediaWatching Sprint Tvsm 210 Accessing Streamed Media Sprint TV 211 Viewing Streamed Media 212 Your Mobile Organizer 214 Contacts Calendar Tasks Memos Using Your Device’s Organizer FeaturesOrganizer Features 215 216 ContactsAdding a Contact Select New Contact Organizer Features 217 218 Viewing or Changing Contact InformationViewing Directions to a Contact’s Address Defining Your Business Card Deleting a Contact 220 CalendarDisplaying Your Calendar Selected Date Selected Day Organizer Features 221Creating an Event 222 Time Zones and Events Numberof Time Units Type of Time Units Adding an Alarm to an EventOrganizer Features 223 224 Creating an Untimed EventScheduling a Repeating Event This Icon Indicates a Repeating Event Organizer Features 225Color-Coding Your Schedule 226 Editing or Deleting an EventCustomizing Display Options for Your Calendar Show Category List displays the category pick list Organizer Features 227 228 Selecting Alarm Tones Organizer Features 229 230 Setting Task Priority, Due Date, and Other DetailsTasks Adding a Task Organizing Your Tasks Organizer Features 231Checking Off a Task 232 Deleting a Task Customizing Tasks Organizer Features 233 234 MemosCreating a Memo Deleting a Memo Productivity 235 Increasing Your Productivity 236 Productivity 237 Opening a DocumentPress Applications and select Documents 238 Voice MemoCreating a Voice Memo Productivity 239 Listening to a Voice MemoPress Applications and select Voice Memo Press Applications and select World Clock Setting CitiesWorld Clock Adding Cities Productivity 241 Setting an AlarmWorld Clock Tips 242 Switching Between Basic and Advanced Calculator ModesSelect Options, and then select Advanced Mode or Basic Mode Calculator Productivity 243 Selecting Functions in Advanced Calculator ModeEng 244 Storing and Recalling Numbers in Advanced Mode Managing Your Information Settings 246 Managing Files 247 Managing Files and Applications 248 Using Find Managing Files 249 Installing ApplicationsInstalling Bonus Software From My Centro on Your Device Press Applications and select My Centro 250 Installing Applications From the InternetInstalling Bonus Software From My Palm on Your Computer Managing Files 251 Installing Other Third-Party Applications From a ComputerWindows Select Start Programs Palm Install Tool 252 Getting Help With Third-Party Applications Managing Files 253 Removing Applications 254 Manually Deleting Applications From Your Computer Managing Files 255 Viewing Application Information 256 Sending Entries Over a Bluetooth Wireless ConnectionSending an Application Over a Bluetooth Wireless Connection Press Applications Select Bluetooth On Managing Files 257 Receiving Information Over a Bluetooth Wireless Connection 258 Managing Files 259 Beaming InformationBeaming an Entry IR Port 260 Beaming an Application Managing Files 261 Receiving Beamed Information 262 Synchronizing Information-AdvancedChanging Which Applications Sync On a Windows computer Double-click the Palm Desktop icon in the Palm folder 264 Managing Files 265 Setting Up a Bluetooth Connection for SynchronizationSelect Setup Devices Select HotSync Setup 266 Synchronizing Over a Bluetooth ConnectionSynchronizing Over an Infrared Connection Press Applications and select HotSync Managing Files 267 From the HotSync Controls tab, select EnabledClose the HotSync Software Setup screen 268 Managing Files 269 Using Expansion CardsInserting an Expansion Card Feel the card lock into place 270 Removing an Expansion CardOpening Applications on an Expansion Card Managing Files 271 Accessing Items Stored on an Expansion Card Select Card Info 272 Viewing Expansion Card InformationRenaming an Expansion Card Press Applications and select Card Info Managing Files 273 Formatting an Expansion CardSelect Card Info 274 Customizing 275 Customizing Your Device 276 Setting System SoundsSilencing Sounds Sound On Sound Off Tip Customizing 277 Setting System Volume Levels Backlight Adjusting the Display and AppearanceAdjusting the Brightness Changing the Screen Font Customizing 279 Setting Display FormatsOpen the application in which you want to Small Large Change the font Bold Select Color Theme Aligning the ScreenChanging the System Color Scheme Select Touchscreen Customizing 281 Changing the Applications SettingsArranging Applications by Category Displaying Applications by Category 282 Selecting the Applications Display Customizing 283 Customizing Device ButtonsReassigning Buttons 284 Changing Default ApplicationsSelect Default apps Customizing 285 Setting the Date and TimeSelect Date & Time 286 Customizing 287 Optimizing Power Settings 288 Locking Your Device and InformationLocking Your Keyboard Keyguard Customizing 289 290 Locking Your ScreenLocking Your Phone Phone Lock Customizing 291 Select one of the following Phone Lock options 292 Locking Your DevicePress Applications and select Security Select the Auto Lock Device box Customizing 293 Working With Private EntriesHiding or Masking All Private Entries 294 Viewing All Private EntriesViewing Private Entries in a Specific Application Security and Palm Desktop Software Windows Customizing 295 Entering Owner Information 296 Using Connection SettingsConnecting to a Virtual Private Network Purchasing Accessories for Your Device 298 Resources 300 Help 301 Help 302 Trouble Upgrading? Help 303 When Date & Time Preferences appears, release Up Resetting Your Palm Centro Smart DeviceSoft Reset System Reset Help 305 Hard Reset 306 Help 307 Replacing the BatteryBattery Door Contacts Device Notch 308 Help 309 TroubleshootingDesktop Software Installation 310 ScreenScreen Appears Blank Help 311 SynchronizationCan’t Find My User Folder 312 Help 313 Synchronization Starts But Stops Without Finishing 314 Help 315 316 If you’re using Microsoft OutlookSelect Desktop overwrites handheld, and then click OK My Appointments Show Up in the Wrong Time Slot After I Sync Help 317 If you’re using Palm Desktop software 318 Signal Strength Is WeakPhone Other Person Hears an Echo Hear Static or Interference My Device Hangs Up When I Hold It to My EarHear My Own Voice Echo My Voice Is Too Quiet on the Other End 320 Hands-Free Devices Help 321 Hear Static or Interference When Using My Hands-Free DeviceHave Problems Using My Account 322 Have Problems Sending and Receiving EmailHave Problems Sending Email Microsoft Direct Push or Auto Sync Is Not Working Help 323 Select Control Panel 324 Can’t Tell If Data Services Are AvailableMessaging Help 325 Can’t Send or Receive SMS Text MessagesCan’t Send or Receive Sprint Picture Mail Messages 326 WebDevice Won’t Connect to the Internet Help 327 Can’t Access a WebIt Takes a Long Time for a Web Page to Load 328 An Image or Map Is Displayed Too Small on the Device ScreenSecure Site Refuses to Permit a Transaction Help 329 Dial-Up Networking Using Bluetooth TechnologyCamera My Computer Does Not Appear on the Trusted Devices Screen 330 Making Room on Your Palm Centro Smart Device Help 331 Third-Party Applications 332 Getting More Help Help 333 ErrorsFixing an Error 67 Message Select Update Vision Profile from the Options menu 334 Where to Learn MoreWhile Using Your Device For a Quick Introduction Help 335 Reaching Sprint Customer ServiceIf You Need More Information Visiting the Sprint Web Site 336 Sprint Operator ServicesReceiving Automated Invoicing Information Sprint Glossary 337 Glossary 338 Glossary 339 340 Safety and Specifications 342 Safety 343 Important Safety Information 344 FCC Notice Safety 345 General Precautions Using Your Device’s Phone Near Other Electronic Devices Maintaining Safe Use of and Access to Your DeviceUsing Your Phone While Driving Following Safety Guidelines Turning Off Your Phone in Dangerous Areas Safety 347Turning Off Your Phone Before Flying 348 Restricting Children’s Access to Your Device Safety 349 Using Your Phone With a Hearing Aid Device 350 Turning on the HAC SettingGetting the Best Hearing Device Experience With Your Device Safety 351 352 Caring for the BatteryProtecting Your Battery Disposal of Lithium-Ion Li-Ion Batteries Battery Safety InformationSafety 353 Body-Worn Operation Knowing Radiofrequency SafetyRadiofrequency RF Energy Understanding How Your Phone Operates Cdma Cellular Specific Absorption Rate SAR for Wireless PhonesSafety 355 FCC Radiofrequency Emission 356 Bluetooth Qualification ProgramHttps//programs.bluetooth.org/tpg/listings.cfm Description of ESD Precautions Against ESDSafety 357 Static Electricity, ESD, and Your Device 358 Conditions That Enhance ESD Occurrences Serial No Safety 359Owner’s Record 360 User’s Guide Proprietary Notice Specifications 361 Specifications 362 Specifications 363 364 365 IndexIndex 366 Index 367 368 369 370 Index 371 372 Index 373 374 375 376 377 378 Index 379 See also pictures adding as wallpaper 85 disabling Web 380 Third-party applications 249, 251, 303 381 See also expansion cards Microsoft Direct Push technology 382 383 384 385 Sending Picture Mail messages and 144 Paste command 386 Index 387 See also pictures 388 389 390 391 392 393 394 See also clock Index 395 Trusted Device list 396 Index 397 398

Palm PTR690HKP manual Help 301

Models: PTR690HKP

Help

In This Section

Section 7A: Help

301