Chapter 4. Key Telephone Features Section 700 - Operation
4-8 DBS M anual - Revised April 2000 DBS-2.3/9.2-700
FF1 (System): Extension Class of Service Setting (CPC-AII and CPC-B
Version 3.1 or higher)
FF3 (Extension): Extension Class of Service Assignment (CPC-AII and
CPC-B Version 3.1 or higher)
FF3 (Extension): Busy Override Send
FF3 (Extension): Busy Override Receive
FF3 (Extension): Extension Page Group
Considerations
You cannot break in on three-party conference calls.
In CPC-A and CPC-B Versions 2.0 or lower, an Attendant Phone can
break into any call, independent of system programming.
Beginning with CPC-B Version 2.0, attendants can be prevented from
using busy override.
The default for the override a lert tone is “off.” If the override alert tone is
enabled, the tone will be sent to both parties when a call is overridden.
In CPC-A and CPC-B Versions prior to 3.1, overridden extensions display
“CONF” when an override is performed. Beginning with CPC-B Version
3.1, “Overridden” does not appear on the display of an extension that has
been broken into.
Call Coverage Groups
(All Versions)
Description
Call coverage is designed for office workers who almost always want their
unanswered calls to be routed to the same secretary or secretaries.
If an extension in a Call Coverage Group is unable to receive a call, the call is
automatically routed to a designated phone within the group (the “covering”
phone).
Up to two extensions can be designated as covering phones.