Section 700 - Operation Chapter 6. SLT Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000 6-9
Considerations
With CPC-A and CPC-B Versions prior to 2.0, calls cannot be forwarded
to an extension that already has call forwarding activated. In other words,
phone “A” could only forward to phone “B” if phone “B” was not
forwarded.
Beginning with CPC-B Version 2.0, calls can be forwarded to extensions
that have call forwarding activated. For example, phone “A” can be
forwarded to phone “B,” even if phone “B” is forwarded to voice mail.
Calls can be forwarded to extensions that have c all forwarding activated.
For example, phone “A” can be forwarded to phone “B,” even if phone
“B” is forwarded to voice mail.
With CPC-AII and CPC-B 4.07 and later, extensions receiving forwarded
trunk calls display “CFWD NNN XXXXXX,” where “NNN” = the
extension that forwarded the call and “XXXXXX” = the trunk name or
number.
In CPC-A and CPC-B Versions prior to 5.0, DND and Absence Messages
cancel Call Forwarding.
Beginning with CPC-B Version 5.0, calls to an extension with DND or
Absence Message turned on are treated differently, depending on whether
they are trunk or intercom calls. Intercom calls receive busy tone; trunk
calls are routed to the extension defined in permanent call forwarding.
The following types of incoming trunk calls follow permanent call forward
settings:
- Direct trunk calls (including DID/DNIS)
- Transferred trunk calls.
Voice calls do not forward when Call Forwarding--No Answer is used.
Extensions for which Call Forwarding-External has been set ca nnot:
- Be in the middle of an outside call when the feature is activated.
- Have a toll restriction setting that prohibits outside calls.
Calls can be forwarded to a third-pa rty voice mail with the “Call Forward
ID Code” described on page 3-13.
Beginning with CPC-AII and CPC-B Version 7.0, all call types can be
forwarded outside using speed dials. However, if Least Cost Routing is
activated, dial “9” trunks cannot be used. Select another trunk group
instead (81-86).