Chapter 6. SLT Features Section 700 - Operation
6-10 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Call Hold
(All Versions)
Description
Call Hold provides either exclusive or system hold, depending on system
programming. With Exclusive Hold, only the extension that held the call can
retrieve it. With System Hold, another extension can retrieve the call.
Operation
To place a call on Hold:
Flash the switchhook.
To release the call:
Flash the switchhook again.
Related Programming
• FF1 (System): Recall Timer for Extension-Held CO Calls
• FF1 (System): Recall Timer for Extension-Held Intercom Calls
• FF1 (System): SLT Onhook Flash Timer
• FF3 (Extensions): Single Line Telephone Hookflash (Broker’s Hold/
Conference)
• FF1 (System): Single Line Telephone Flash Control
Considerations
• A held call recalls if it is not retrieved before the Hold Recall Timer
expires.
• If there is no response to the Hold Recall, the call transfers to the Attendant
Phone; however, no tone sounds at an Attendant Phone if Night Mode is
activated.
• If you flash the switchhook during a conference call, the flash is ignored.
• If your system is set to onhook transfer, and you have placed an outside
call on hold and then made an intercom call, make sure the other extension