Chapter 4. Key Telephone Features Section 700 - Operation
4-26 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Related Programming
• FF1 (System): Onhook (Automatic) Transfer
• FF1 (System): Recall Timer for Extension-Transferred CO Calls
• FF1 (System): Recall Timer for Extension-Transferred Intercom Calls
• FF1 (System): Recall Timer for Attendant-Transferred CO Calls
• FF1 (System): Recall Timer for Attendant-Transferred Intercom Calls
Considerations
• For users to transfer calls by pressing HOLD, dialing the extension, and
going onhook, the Onhook Transfer feature must be enabled in system
programming.
• If Onhook Transfer is disabled, blind transfer is performed by pressing
HOLD, dialing the extension number, pressing PROG, and then going
onhook.
• If Onhook Transfer is enabled, users can transfer calls by pressing PROG
before going onhook.
• The Attendant can transfer calls while the handset is still in place, even if
the system is not set for Onhook Transfer.
• You cannot transfer a call to an extension that has Do Not Disturb or
Absence Message activated.
• You can transfer a call to an extension that has Call Forwarding activated.
The transferred call will follow the call forwarding path of the extension it
is transferred to.
For example, if extension “A” is forwarded to extension “B,” calls that are
transferred to extension “A” will be forwarded to extension “B.”
• When you transfer a call to an extension that is busy or does not answer
and does not have Call Forwarding activated, the transfer will recall to
your extension after the Transfer Recall Timer expires. The other
extension’s number and the number of the transferred CO line or extension
will appear on your display.
(For example, if you transfer an outside call on line 1 to extension 135 and
that extension does not answer, the call will return to your extension and
“Recall 135 #01” will appear on the display.)