Chapter 3. System Features Section 700 - Operation
Page 3-34 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Music-on-Hold(All Versions)
Description
The DBS can provide Music-on-Hold to parties on hold on a CO line. The
Music-on-Hold feature can also be used to play announcements or
advertisements if desired.
The system can provide Music-on-Hold using the background music source
or a separate music source. See “Background Music” on page 3-11 for more
information.
Beginning with CPC-AII Version 7.0 and CPC-B Version 7.0, if no music-on-
hold sound source is available, an internally generated periodic hold tone can
be supplied to calls on hold. See“Internal Hold Tone” on page 3-32 for more
information.
Hardware Requirements
• The music source must be purchased separately. It is not provided with the
DBS.
• If a single music source is used for both Music-on-Hold and background
music, the music source connects to the CN5 on the DBS. If a separate
music source is used for background music, it is connected directly to the
SCC card. See Installation (Section 300) for instructions. Make sure the
option straps are correctly set.
• The input impedance for the music source is 10k ohms.
• The maximum input level is 10 dB.
Important: A license may be required from the American Society of
Composers, Authors, and Publishers (ASCAP) or similar organizations to
transmit radio or recorded music through the Music-On-Hold feature.
Panasonic Communications & Systems Company, its distributors, and
affiliates assume no liability should users of Panasonic equipment fail to
obtain such a license.