Contacting Patton for assistance | Patton electronic 6300 specs

Chapter 10 Contacting Patton for assistance
Chapter contents
Introduction	144
Contact information	144
Patton support headquarters in the USA	144
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	144
Warranty Service and Returned Merchandise Authorizations (RMAs)	144
Warranty coverage	144
Out-of-warranty service	145
Returns for credit	145
Return for credit policy	145
RMA numbers	145
Shipping instructions	145

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Patton electronic 6300 user manual Contacting Patton for assistance, Chapter contents

Contents

ForeSight Mailsupport@patton.com Summary Table of Contents Table of Contents Configuring Alarms and Clocking Configuring the 2616RC Card Configuring the 3196RC Card 105 Configuring the 6511RC Card 126 Configuring Chassis 139 List of Figures Page Page List of Tables Structure About this guideAudience Introduction Chapter contents Common User Tasks FS6300 NMS FeaturesOverview Logging into the Application Client Bringing up the NMS Server from LinuxBringing up the NMS Client from Windows XP Configuring your password from the client Configuring Your PasswordConfiguring your password before connecting to the client Before connecting to the client on Troubleshooting Click Yes to shut down the client or Logging out of the Application Client Using the NMS Menus Backing Up the Database Creating a backup file of the databaseScheduling a policy to backup the database Describes the fields for adding a new 6300NMSBackup policy Discovering Your Network Pre-Defining Containers Before Initial Discovery Defining Containers Add Container Adding Pre-Defined Containers Modify Container Modifying Pre-Defined Containers View Containers Viewing and Deleting Containers Tools Multiple Card Configuration Defining Containers During Multiple Card Configuration NMS Set Initial Parameters Configuring Initial Discovery Parameters Enabling AutoDiscovery Starting the Discovery Process Network Discovery tab Configuring Discovery of Specific Networks Set Discovery Interval Setting Discovery Interval Configure Discovery for Snmp Devices Configuring Discovery of Snmp Devices Adding a Device Manually SetUp Add Device Stop Discovery in progress Stopping/Restarting a Discovery Process Re-Discovering Cards Manually Re-Discovering Already Discovered Devices Regular Interval Scheduling Rediscovery Schedule Re-Discovery for Specific Dates Specific Dates Schedule Re-Discovery for Days of the Week Days of the Week Updating the Configuration Configuring Multiple Cards Multiple Card Configuration Record Current Configuration Saving the Configuration Forcing Discovery for Selected Cards Upgrading Firmware FS6300 Firmware Upgrade window displays Configuring Alarms and Clocking Introduction Configuring the Alarm Trap ManagerConfiguring Alarms through the Network Node View Alarm Details Configuring Alarms through a Card in the Chassis Click on Modify Parameters to configure the alarms Viewing a Summary of Alarms Viewing AlarmsAlarm Indications Adding an Alarm Custom View Managing Alarm Custom Views Deleting an Alarm Custom View Modifying an Alarm Custom View Chassis Clocking Synchronization window displays Configuring Clocking Synchronization Refreshing the alarms after configuring clocking Configuring Card System Clocking View System Clocking Clock Fallback Clock Auto RecoverMain Reference and Fallback Reference Configuring and Managing Devices To add individual devices to the FS6300 NMS Adding Devices Working with Network Maps Managing Operator Actions Record the current configurationReboot the device Set the factory default configuration Click the Hard Reset button Viewing Events and Alerts Configuring Cards To save a card configuration Exporting the Configuration Import Card Configuration Importing the Configuration Changing Alarm Status Viewing/Modifying System Log Configuration Viewing LEDs Configuring the 2616RC Card RC Configuration Menu 2616RC Configuration Menu Modify System Parameters Configuring the Card SystemViewing the Front Panel View Snmp and Http Parameters View System StatusView System Status Details View Ethernet Status View Ethernet Statistics Configuring Ethernet SettingsModify Ethernet Parameters RC IP Overview Configuring IP Routing Modify Routes Add Routes Modify PPP Link Configuration Configuring PPP Configuring the 2616RC Card PPP Default Packet Settings Modify Default Packet Settings Configuring the 2616RC Card Modify Line Interface Settings Configuring the T1/E1 PortsView Configuration Configuring the 2616RC Card T1/E1 Test Settings Modify Test Settings View Line Status Modify Channel Assignments Viewing the T1/E1 Map Layer Viewing T1/E1 Reports Configuring the 3096RC Card 3096RC Configuration Menu Viewing the Front Panel Modify Card System Parameters Modify Ethernet Parameters Activating/Deactivating All Ports Configuring G.SHDSL Ports View Port Information Configuring Individual PortsEdit Configuration RC Edit CO Options Edit CO/CPE Options RC Line Provision Tool Determine Best Payload Rate RC G.SHDSL Reports Viewing G.SHDSL Reports Configuring IP Routing Add a New Route for 3096RC Configuring PPP Configuring the 3096RC Card Modify Default Packet Settings Configuring the 3096RC Card Configuring the T1/E1 Ports 100 101 102 103 RC G.SHDSL Port Map Viewing the G.SHDSL Map Layer Configuring the 3196RC Card 3196RC Configuration Menu 107 108 109 RC iDSL window Configuring iDSL Ports RC Edit iDSL Configuration Edit CPE Options Viewing iDSL Reports Modify iDSL Alarm Thresholds 114 Add a New Route for 3196RC 116 117 118 119 120 121 122 123 124 RC iDSL Port Map Viewing the iDSL Map Layer Configuring the 6511RC Card 6511RC Configuration Menu 128 129 130 Configure DS0 Settings Configuring E1 LinksEdit Line Interface Settings View Alarm Status RC E1 Link Test Settings Edit Test Settings 133 Modifying Routes Adding Routes Configuring SDH Interfaces Configuring SDH RC SDH Path Configuration Configuring SDH Paths Viewing Statistics Configuring SDH MapperViewing Alarm Status RC E1 Link Map Viewing E1Link Layers Configuring Chassis Chassis Configuration Menu Chassis Configuration Menu Chassis LEDs Viewing the Chassis LEDs Chassis Card Layer Map Viewing the Card Layer Map Contacting Patton for assistance Patton support headquarters in the USA Warranty coverageContact information RMA numbers Out-of-warranty serviceReturns for credit Return for credit policy