Chapter 7 Troubleshooting (10/100Base-T)

Troubleshooting (10/100Base-T)

PSERVER Setup

If you cannot get a connection with the NIC after completing the print setup, confirm the following:

•Have you tried repowering the NIC? Wait about a minute before checking if it has logged in and attached to a queue.

•Is the network connector fastened tightly to the unit?

•Is the NIC already servicing a queue on another file server? If so, it cannot service another file server at the same time.

•Is there an available Netware user license for the NIC to utilize while it acts as a PSERVER? Every PSERVER takes up one user license since it logs in to the Novell file server.

•When going through the PSERVER setup steps, did you name the NIC “M_xxxxxx” where “xxxxxx” represents the last six digits of the Ethernet address? This is the default format of the unit’s name when it is acting as a PSERVER.

NOTE: “M_xxxxxx” must have six digits after the “_” so, if necessary, pad out each byte with a zero (0).

•Has the NIC’s name been changed from its default of

“M_xxxxxx” and, if so, have you incorporated this new name into your PSERVER setup?

•Is there a password set for the print server to utilize when it is logging in to the file server? Make sure the NIC’s PSERVER password matches that of the PSERVER setup, or set both places to no password.

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