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Q-Logic FIRMWARE VERSION 7.4 manual Technical Support, Availability

Models: FIRMWARE VERSION 7.4

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1 – Introduction Technical Support

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Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

Availability

QLogic Technical Support for products under warranty is available during local standard working hours excluding QLogic Observed Holidays.

Training

QLogic offers certification training for the technical professional for both the SANblade™ HBAs and the QLogic switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com.

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Q-Logic FIRMWARE VERSION 7.4 manual Technical Support, Availability

Contents

QLogic Fibre Channel Switch Document Revision History Table of Contents QLogic Fibre Channel Switch Event Message Guide 59060-05 a Intended Audience Related MaterialsTechnical Support AvailabilityContact Information Introduction Technical Support 59060-05 a Events and Event Logging Understanding Severity LevelsDisplaying Events using the Event Browser Displaying the Events Using the Command Line InterfaceEvent Log Message Format Configuring the Event Log Archiving and Downloading the Event LogConfiguring Port Alarm Thresholds Page Fault Events Event MessagesFAN1MISSING Hwbadseating A1003.000D Fabric already locked by domain domainID Alarm EventsA1000.001E Hotreset failed and the switch is being reset A1003.000E Couldnt acquire lock from domain domainIDA1003.0012 Segmenting, zoneset zonesetname merge conflict A1003.0010 Segmenting, zoneset zonesetname not definedA1003.0011 Segmenting, zoneset zonesetname already active A1003.0013 Segmenting, zone zonename merge conflictA1003.0016 Releasing Lock held too long by domainID A1003.0025 Error reading security set A1003.0023 Fabric Busy Zoneset operation failedA1003.0024 Request already in progress internal lock held A1003.0030 Zone Merge rejected by remote switch A1003.002E Zoning merge has been rejectedA1003.0031 Error reading zoneset from activate direct A1003.0033 No memory for command completionA1003.0039 Merge failed, total zone limit would be exceeded A1003.003C Incompatible Zoning mode, Isolating linkA1003.004D Port group does not contain entry for this switch A1003.0040 Zone Member type membertype unsupportedA1003.0050 ISL group does not contain entry for this switch A1003.0054 Failure at remote switchA1003.004F No Zone Merge Response A1003.0064 UFC failure received from domain domainID A1004.0008 Eport Isolating due to ELP Incompatibility A1004.0009 Eport Isolating due to ESC IncompatibilityA1004.000A Eport Isolating due to EFP Domain Overlap A1004.000E Eport Isolating due to RDI Domain out of Range A1004.0011 Eport Isolating due to Remote switch isolatedA1004.000D Eport Isolating due to RDI SW Reject A1004.000F Eport Isolating due to Merge Zone FailureA1004.0015 Eport Isolating due to Invalid Attach That could not configure itself as an EPort Authorized maintenance provider A1004.0041 Eport isolating due to EPort License Exceeded A1004.0048 Eport Isolating due to Port Binding failureA1004.0052 Eport Isolating due to Switch Binding failure A1004.0049 Eport Isolating due to Remote inactiveA1004.0054 Eport Isolating due to Link to self Meaning I/O blade link failure has been resolved Action None A1005.0035 System resource error contact technical support A1005.0013 Hotswap procedure failed must hardreset switchA1005.0034 System resource error contact technical support A1005.0020A1005.0039 Fabric Login Flogi from address FCaddress failed A1005.003B Warning Debug logging filter level is setA1005.0040 Unsupported SFP within port A1005.004C ICCnumber cable installed Alarm Cleared A1005.004D ICCnumber cable not installed Alarm SETA1005.0052 Canceling IP ping as a result of a CPU switchover Was in progress. The unpack was canceled A1005.0063 CPU never entered HotStandby state A1005.0069 Primary blade seating was resolved A1005.006F Hotreset Vversion Vversion is not supported A1005.0073Blade fault fault reportedA1005.006D Unable to synchronize with NTP server A1005.0076 Extraction latch is open A1005.0075 Blade seating problem was resolvedA1005.0074 Blade seating is questionable A1005.0077 Extraction latch was closedA1005.009B IPSec configuration error errordescription A1006.0005 Zoning enforcement error in NameserverA1005.0101 ipv6 duplicate address detected A1007.0001 Security Unspecified zoning enforcement error A1007.000B Security Efmd Rejected, bad revision A1007.0011 Chap failure, isolating with Invalid Attach A1007.001C Security Bad Authentication Flags A1007.0025 Security feature not supported Remote switch. All switches in the fabric must have the same Standard layout of the frame or the Challenge Handshake A1007.0034 Device devicewwn failed switch binding A1007.0033 Device deviceWWN failed port bindingA2000.0002 Pwr2 failure Alarm SET A1007.0038 Device devicewwn failed switch bindingA2000.0001 Pwr1 removed Alarm SET A1007.0037 Device devicewwn failed port bindingAlarm SET A2003.0003 Fan flow match Alarm Cleared A3005.0001-000C value voltage sensor shows valueV Alarm SET A3006.0001-000C value voltage sensor shows valueV Alarm SET A3007.0001-000C Blade fault bladefault ClearedA6001.0002 cmon blade failed Ndcla A6001.0003 cmon switch failed NdclaA6001.0001 cmon insufficient memory A6001.0004 cmon Blade was removed during NdclaEvent Messages Alarm Events Critical Events 8300.000C Zoning Couldnt acquire lock from domain domainIDSwitch The switch is proceeding with a hotreset Switch The switch is being reset please waitSwitch The switch is being shutdown please wait Switch The switch is now performing a hotresetSwitch IOn FC4G16 Blade was removed 8400.000E Switch Upgrading Licensed Ports to numberofportsSwitch IOn Blade was inserted Switch CPUn CPU Blade was removedComplete Switch New licenses are being installed Switch Upgrading License for 4G capabilitySwitch Upgrading License for multiple ISL capability 8400.004E Switch ntpdate synchronization lost8400.005D Switch Upgrading License for SANdoctor Switch The switch WWN is being upgradedSwitch radius All Radius servers failed to respond 8400.005F Switch Upgrading License for SMI-S capabilitySwitch New firmware has been installed Blade was powered on 8400.006A Switch Upgrading License for Fabric SecurityBlade was powered off Upgrading License for Fault Tolerant capability8400.007C CPUn Switching over to Secondary bladeID Secondary CPU firmware update complete8400.008A a Zoning merge has occurred Event Messages Critical Events Downed to due to unavailable licenses will be restarted Connection failure, fabric limited to two switches 8B00.0009 Unable to send test result for profile profile8B00.0012 Critical protocol failure with Smtp server 8B00.0014 Successful recovery of Smtp communications8F00.000D Switch Status status 8F00.000C Fabric Status statusUser Releasing Lock held too long by domainID Switch Attempted unauthenticated login username accountnameUser Releasing Lock held too long by accountname User SFC received with unknown operation operationcodeSwitch that are no longer in use EPort will be reset in an attempt to reestablish the ISL Failure, the Response field provides more detail Informative Events Zoning Processing zoning requests, Checkpoint not permitted Mserver Rejecting request commandcommandZoning New Active ZoneSet zonesetname Zoning Reading zoning database, Checkpoint not permittedSwitch a zoning configuration edit session has been canceled Zoning Removing all inactive zoning objectsSwitch Hotreset not permitted at this time, try again later Switch a CIM edit session has been canceledEPort In Fabric Reconfiguration 8400.008C CallHome configuration has changedPortApp Port portnumber Cancelling Online Test DNS lookup for hostname failed8700.000C EPort Hotreset prohibited, fabric is busy EPort Port portnumber Inter-Switch Link ISL Offline8700.000B EPort Hotreset prohibited, fabric is busy 8F00.0007 Switch Added8F00.000C Fabric Status status