Troubleshooting
Troubleshooting
Problem | Cause | Action |
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There is a burning or | Plastic or non heat- | Use glass cookware |
plastic smell when | resistant cookware is used. | suitable for high |
using the oven. |
| temperatures. |
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There is a bad smell | Food residue or plastic has | Use the steam function and |
coming from inside | melted and stuck to the | then wipe with a dry cloth. |
the oven. | interior. | You can put a lemon slice |
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| inside and run the oven to |
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| remove the odour more |
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| quickly. |
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The oven does not | The oven door is | If you open the door often, |
cook properly. | frequently opened during | the interior temperature |
| cooking. | will be lowered and this |
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| may affect the results of |
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| your cooking. |
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| The oven controls are not | Correctly set the oven |
| correctly set. | controls and try again. |
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| The grill or other | Correctly insert the |
| accessories are not | accessories. |
| correctly inserted. |
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| The wrong type or size of | Use suitable cookware with |
| cookware is used. | flat bottoms. |
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50 English
Information code
Check code | Cause | Action | |
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| Press the STOP/ECO button | |
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| and operate again. If it occurs | |
| Temperature sensor is | again, turn off the microwave | |
oven over 30 seconds and | |||
needed to check. | |||
| try setting again. If it appears | ||
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| again, call your local SAMSUNG | |
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| Customer Care Centre. | |
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| Turn off the microwave oven | |
| Temperature sensor | for cooling the product and | |
detect higher | then try setting again. If it | ||
temperature than setting | appears again, call your local | ||
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| temperature. | SAMSUNG Customer Care | |
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| Centre. | |
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| Clean the keys and check if | |
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| there is water on the surface | |
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| around key. If it occurs again, | |
Control buttons are | turn off the microwave oven | ||
pressed over 10 seconds. | over 30 seconds and try | ||
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| setting again. If it appears | |
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| again, call your local SAMSUNG | |
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| Customer Care Centre. | |
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NOTE
For any codes not listed above, or if the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.
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