Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

There is a burning or

Plastic or non heat-

Use glass cookware

plastic smell when

resistant cookware is used.

suitable for high

using the oven.

 

temperatures.

 

 

 

There is a bad smell

Food residue or plastic has

Use the steam function and

coming from inside

melted and stuck to the

then wipe with a dry cloth.

the oven.

interior.

You can put a lemon slice

 

 

inside and run the oven to

 

 

remove the odour more

 

 

quickly.

 

 

 

The oven does not

The oven door is

If you open the door often,

cook properly.

frequently opened during

the interior temperature

 

cooking.

will be lowered and this

 

 

may affect the results of

 

 

your cooking.

 

 

 

 

The oven controls are not

Correctly set the oven

 

correctly set.

controls and try again.

 

 

 

 

The grill or other

Correctly insert the

 

accessories are not

accessories.

 

correctly inserted.

 

 

 

 

 

The wrong type or size of

Use suitable cookware with

 

cookware is used.

flat bottoms.

 

 

 

50  English

Information code

Check code

Cause

Action

 

 

 

 

 

Press the STOP/ECO button

 

 

and operate again. If it occurs

 

Temperature sensor is

again, turn off the microwave

C-20

oven over 30 seconds and

needed to check.

 

try setting again. If it appears

 

 

 

 

again, call your local SAMSUNG

 

 

Customer Care Centre.

 

 

 

 

 

Turn off the microwave oven

 

Temperature sensor

for cooling the product and

C-21

detect higher

then try setting again. If it

temperature than setting

appears again, call your local

 

 

temperature.

SAMSUNG Customer Care

 

 

Centre.

 

 

 

 

 

Clean the keys and check if

 

 

there is water on the surface

 

 

around key. If it occurs again,

C-d0

Control buttons are

turn off the microwave oven

pressed over 10 seconds.

over 30 seconds and try

 

 

 

setting again. If it appears

 

 

again, call your local SAMSUNG

 

 

Customer Care Centre.

 

 

 

NOTE

For any codes not listed above, or if the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.

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Samsung MC28M6055CK/BA manual Information code