Troubleshooting
Troubleshooting
Problem | Cause | Action |
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The oven exterior | There is not sufficient | There are intake/exhaust |
is too hot during | ventilation space for the | outlets on the front and |
operation. | oven. | rear of the oven for |
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| ventilation. Keep the gaps |
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| specified in the product |
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| installation guide. |
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| Objects are on top of the | Remove all objects on the |
| oven. | top of the oven. |
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The door cannot be | Food residue is stuck | Clean the oven and then |
opened properly. | between the door and | open the door. |
| oven interior. |
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Heating including the | The oven may not work, | Put one cup of water in a |
Warm function does | too much food is being | |
not work properly. | cooked, or improper | and run the microwave |
| cookware is being used. | for |
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| whether the water is |
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| heated. Reduce the |
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| amount of food and start |
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| the function again. Use a |
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| cooking container with a |
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| flat bottom. |
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The thaw function | Too much food is being | Reduce the amount of |
does not work. | cooked. | food and start the function |
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| again. |
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48 English
Problem | Cause | Action |
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The interior light is | The door has been left | The interior light may |
dim or does not turn | open for a long time. | automatically turn off |
on. |
| when the Eco function |
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| operates. Close and reopen |
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| the door or press the |
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| STOP/ECO button. |
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| The interior light is | Clean the inside of the |
| covered by foreign matter. | oven and check again. |
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A beeping sound | If the Auto Cook function | After turning over |
occurs during | is being used, this beeping | the food, press the |
cooking. | sound means it's time to | START/+30s button again |
| turn over the food during | to restart operation. |
| thawing. |
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The oven is not level. | The oven is installed on an | Make sure the oven is |
| uneven surface. | installed on flat, stable |
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| surface. |
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There are sparks | Metal containers are used | Do not use metal |
during cooking. | during the oven/thawing | containers. |
| functions. |
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When power is | The door is not properly | Close the door and check |
connected, the oven | closed. | again. |
immediately starts to |
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work. |
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There is electricity | The power or power socket | Make sure the power and |
coming from the | is not properly grounded. | power socket are properly |
oven. |
| grounded. |
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