HUAWEI VP9050 Executive Video Terminal |
|
User Guide | 13 Maintenance and Troubleshooting |
Remote Control Test
Test keys on the remote control to check whether they function properly. If some of the keys
are checked, the Remote Control Test screen can be exited by pressing and holding the on the remote control.
After all keys have been tested, the Remote Control Test screen is exited automatically.
13.4 Troubleshooting
This section describes common problems encountered when using the terminal and describes their relevant solutions.
To use certain solutions described in this section, access the Settings and Diagnostics screens. If you have set an administrator password and encrypted the Diagnostics screen according to section 10.1 "Setting the Administrator Password", you must enter the administrator password to access the Settings and Diagnostics screens.
Web Interface
Table
Table
Problem | Possible Cause | Solution | |
|
|
| |
A message | The latest patches of the | Install the latest patches of the | |
indicating that the | operating system or Internet | operating system and Internet | |
terminal failed to | Explorer are not installed. | Explorer. | |
connect to the |
|
| |
The security level of Internet | From the Internet Explorer menu | ||
Internet or failed to | |||
download images is | Explorer is too high or the IP | bar, choose Tools > Internet | |
displayed on the | address of the terminal has not | Options. | |
web interface. | been added to the list of | On the Security tab, click | |
| trusted sites. | Trusted sites. Then click Sites | |
|
| to display the Trusted sites | |
|
| dialog box. | |
|
| In Add this Web site to the | |
|
| zone, enter the IP address of the | |
|
| terminal, and then click Add. | |
|
| Click OK to save the settings. | |
|
|
| |
The button text of | Internet Explorer is set to | From the Internet Explorer menu | |
the web interface is | ignore font styles specified on | bar, choose Tools > Internet | |
not displayed | Web pages. Therefore, the | Options. | |
completely. | font specified by the terminal | On the General tab, click | |
| is invalid and the button text | Accessibility. | |
| of the web interface is not | ||
| In the Accessibility dialog box, | ||
| displayed completely. | ||
| clear all the check boxes. | ||
|
| ||
|
| Click OK to save the settings. | |
|
|
|
Issue 03 | Huawei Proprietary and Confidential | 91 |
| Copyright © Huawei Technologies Co., Ltd |
|
