HUAWEI VP9050 Executive Video Terminal |
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User Guide |
| 13 Maintenance and Troubleshooting | ||
| Table | |||
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| Problem |
| Possible Cause | Solution |
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| The terminal is |
| The display is powered off. | Power on the display. |
| powered on but is |
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| The video channel of the | Set the video channel correctly | |
| not in a conference. |
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| The display, |
| display is selected incorrectly. | using the remote control. |
| however, does not |
| The video settings of the | Set the video parameters of the |
| show the user |
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| terminal or the display are | terminal and the display to default | |
| interface or the local |
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| incorrect. For example, the | values. | |
| video. |
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| brightness is set to 0. |
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| The video cable is not | Connect the display to the terminal |
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| connected securely. | using the video cable properly. |
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| The terminal is |
| The camera connected to the | Power on or activate the camera. |
| powered on but is |
| interface that is set as the |
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| not in a conference. |
| video source is powered off or |
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| The user interface |
| is in a hibernation state. |
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| can be displayed |
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| properly. The local |
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| video, however, is |
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| displayed as a blue |
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| screen. |
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| The terminal is |
| No display is connected to the | Connect a display to the interface |
| powered on but is |
| interface that is set as the | that is set as the output interface of |
| not in a conference. |
| output interface of the user | the user interface, and then set |
| The local video is |
| interface or the relevant | relevant video parameters |
| displayed properly. |
| display is faulty. | correctly. |
| The user interface, |
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| The terminal system does not | Telnet to the terminal. If the | |
| however, cannot be |
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| displayed. |
| respond to operations | operations still fail on the terminal, |
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| performed with the remote | the terminal system is faulty. |
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| control. | Restart the terminal. If the |
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| problem persists, contact the |
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| relevant distributor for |
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| maintenance. |
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| After the local site |
| Check the local and remote | Stop all local and remote loopback |
| joins a conference, |
| loopback status. A local or | tests. |
| the local video can |
| remote loopback test is being |
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| be displayed |
| performed. |
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| properly but the |
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| Check the call statistics. If the | Contact the administrator of the | |
| remote video cannot |
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| be displayed. |
| video bandwidth is 0, it | remote site to solve this problem. |
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| indicates that no video is sent |
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| from the remote site. |
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| If the remote video is | Contact the administrator of the |
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| displayed as a blue screen, the | remote site to solve this problem. |
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| remote site hides its video by |
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| sending a blue screen. |
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Issue 03 | Huawei Proprietary and Confidential | 93 |
| Copyright © Huawei Technologies Co., Ltd |
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