Diagnostics | Huawei VP9050 guide

HUAWEI VP9050 Executive Video Terminal
User Guide	13 Maintenance and Troubleshooting

The computer is connected to the terminal using a crossover network cable or a switch.

Replace the current software during the upgrade if the versions of the current and destination software are the same.

Turn the switch on the rear panel of the terminal to Load, and then restart the terminal. The IP address of the terminal is changed to 172.16.21.114. Ensure that the IP addresses of the computer and the terminal are in the same network segment.

To upgrade the software using the minimum system, do the following:

Step 1 Change the IP address of the computer to a static IP address, such as 172.16.21.114, and then set the subnet mask to 255.255.252.0.

Step 2 Turn the switch on the rear panel of the terminal to Load. Step 3 Restart the computer and the terminal.

Step 4 Extract the compressed file of the upgrade software on the computer. Step 5 Run UpgradeTool.exe to display the upgrade window.

Step 6 Select all the items, click Browser, and then find the file in .dat format.

Step 7 Enter the IP address of the terminal, that is, 172.16.21.114. Then click Upgrade. Step 8 After the upgrade, turn the switch on the rear panel of the terminal to Norm. Step 9 Restart the terminal.

----End

13.3 Diagnostics

On the terminal, you can perform sound and color bar tests, network tests, and loopback tests. Figure 13-4shows the diagnostic model of the terminal.

Issue 03 (2011-12-10)	Huawei Proprietary and Confidential	88
	Copyright © Huawei Technologies Co., Ltd

Image 99

Huawei VP9050 manual Diagnostics

Contents

User Guide No Warranty Intended Audience About This DocumentPurpose Related Versions Symbol Conventions Symbol DescriptionConventions Boldface Command ConventionsGeneral Conventions Convention Description GUI Conventions Keyboard OperationsMouse Operations Contents Audio Settings Conference Control Security Remote Management from the Web Interface 109 Features Installation and Preparation Optional Components System ComponentsAppearance of the Terminal Basic Components Issue 03 Huawei Proprietary and Confidential 2shows the rear view of the terminal Rear View Issue 03 Huawei Proprietary and Confidential DIP Right View Status Description IndicatorsConnecting the Terminal System Connection Issue 03 Huawei Proprietary and Confidential 5Connecting to external devices Connecting the External Devices Shutting Down the System Uncovering the LensStarting/Shutting Down the System Starting the System Home screen Touch Panel End Choose Settings General Network SettingsUsing the Settings Wizard Setting Basic Parameters Configuring an IP LAN Status Indicators of the LAN InterfaceStartup Indicator Status Connection Status Setting IP Parameters TIP Setting H.323 Parameters Setting SIP Parameters Setting Snmp Parameters Set community name Setting QoS ParametersEnable Snmp Get community name Dscp Setting Firewall Parameters Use NAT or Enable H.460 Select Enable H.460 Configuring the 3G Network Setting Network Diagnostics ParametersInserting a 3G Data Card Preventing recurring network attacks Setting 3G Parameters APN End Page Video Settings Configuring the Built-In CameraChoose Settings Video Video Output Video Input Type Receivable Input Format Control Interface Configuring the External CameraGetting to Know the Video Input Interface Getting to Know the Video Output Interface YPrPb Setting Camera Input ParametersChoose Settings Video Video Input Select DVI/VGA Yes Ratio. For example, to change a wide-screen video to a Choose Settings Video Video Output Select DVI/VGA OUT Setting Camera Output Parameters Selecting and Controlling a Camera Selecting a CameraPress Saving and Using Camera Presets Adjusting the Focal Length of a CameraControlling a Camera Step Saving a Camera PresetMoving a Camera to a Preset Deleting All Camera Presets Setting the Video Resolution and Refresh Rate Output Mode Video ResolutionVideo Resolution Refresh Rate Hz Audio Settings Connecting an Audio DeviceSetting Audio Parameters Source VolumeLeft audio source Right audioPage Conference Initiation Initiating a Conference Using Different Methods Initiating a Conference from the Conference History Screen Initiating a Conference from the Address Book Screen Initiating a Conference from the Call ScreenScheduling a Conference Ending a Conference Setting Conference ParametersSetting the Answering Mode Answering Incoming Calls and Ending a Conference Conference Control screen Sharp or Smooth Choosing Input Sources Setting Up an H.239 Dual-Stream ConferenceEnabling the H.239 Mode Designating the Dual Streams Sharing a Presentation Joining an Authentication Conference On the remote control to display the Call screen Managing the Address Book Managing the Local Address BookCreating a Site Modifying Creating a Group Setting Network Address Book Parameters DeletingSearching Downloading a Network Address Book Select Conference ControlCustomizing the Option Bar Customizing the Conference Control Screen Using Conference Control Functions Viewing SitesFunction Name Description Broadcasting Sites Placing a Call Disconnecting a SiteGiving the Floor to a Site Displaying Sites Requesting for the Floor Requesting for the Floor Muting and Unmuting the MicrophoneMuting and Unmuting the Speaker Requesting for Chair Control Rights Enabling Discussion Setting the Continuous PresenceEnabling and Disabling Voice Activation Releasing Chair Control Rights Extending a Conference Adding SitesPage Adjusting the Video Display Effects Adjusting the Local Video EffectsVideo and Audio Adjusting Video Parameters Configuring the Built-In Camera White Choose Settings Display Video Parameters DVI/VGAResolution Image Mode Other Icons Adjusting the Picture OffsetCustomizing the Status Icons to Be Displayed on Screens Packet Loss Icon Adjusting Audio Effects Adjusting the Sampling PhaseChoose Settings Display Sampling Phase Adjusting the Volume Adjusting the Screen LayoutVirtual surround gain, Distance for perceiving virtual Selecting a Video Source Local Video SourceLocal Presentation Source Remote Video Source Hiding the Local Video Configuring Captions CaptionsNon-T.140 Caption Creating a Caption Select Utilities Caption Sharing a Caption Sending an Instant Message Setting the Administrator Password Restricting Screen Access Using the Administrator PasswordSecurity Enabling H.235 Encryption Allowing Remote Login Answering a Call Switching Between the Conference Mode and the PC ModeAdjusting the Display Effect Terminal as a DisplayPage Allowing Login from the Web Interface Configuring a Web BrowserRemote Management from the Web Interface Cookies from sites. Then click OK Logging In to the Terminal from the Web Interface 1Home page of the web interface Functions Provided on the Web Interface Customizing Shortcut Icons Exporting the Address BookModifying Records of an Address Book Importing an Address Book Conference Control Setting a Template for Viewing Sites AutomaticallyNavigation Site List Monitoring Videos Setting a Grouping Template Checking Cable Connection Periodically Maintenance and TroubleshootingRoutine Maintenance Checking the Working Environment Periodically Communication Cables Viewing the System StatusViewing the System Information Audio-Visual Cables Viewing Logs Software Upgrade Upgrading the Software Locally Using a Computer Upgrading a Single TerminalMethod Usage Click Upgrade Upgrading Multiple Terminals at a TimeClick Upgrading Certain Selected Software Modules Upgrading the Software Using the Minimum System Diagnostics Test Item to Be Tested/Objective Signal Stream Sound and Color Bar TestsLoopback Tests Test Item to Be Signal Stream Tested/Objective Network test IP access Terminal → LAN or public networkNetwork Test Troubleshooting Remote Control TestWeb Interface Video Network Problem Possible Cause Solution Access the Call Statistics Room light to Bright. If the video Audio Conference Initiation Choose Settings Network 323 ID, or Password is set Voice Activation Restoring Default SettingsConference Control View Site Technical Support Viewing Help on the User Interface Operating Requirements APrecautionsBasic Requirements Environmental Requirements Battery Usage Requirements of the Remote Control Cleaning Requirements Disposal and Recycling Information LCD Cleaning RequirementsWireless Product Usage Requirements LCD Usage Requirements Reduction of Hazardous Substances Category Specification Technical Specifications Issue 03 Huawei Proprietary and Confidential 107 Layout Precautions Lighting PrecautionsVideoconferencing Room Layout Continuous presence DGlossaryNumerics Panes 720p 728 Dual stream711 722 Revoke chair 264Picture in picture Revoke presentation Acronyms and Abbreviations Pan/Tilt/Zoom QoS Quality of ServiceWideband Code Division Multiple Access PPPoE PPP Over Ethernet