HUAWEI VP9050 Executive Video Terminal |
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User Guide |
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| 13 Maintenance and Troubleshooting | |
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| Problem |
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| Possible Cause | Solution |
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| After the local site |
| Contact and ask the | Contact and ask the administrator | |
| joins a conference, |
| administrator of the remote | of the remote site to disconnect | |
| the remote video |
| site to perform a local video | from the conference, reduce the | |
| can be displayed |
| loopback test. If the video | video frame rate, and then join the | |
| continuously but the |
| quality is good, it indicates | conference again. | |
| video quality is not |
| that the video frame rate set at |
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| satisfactory. |
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| the remote site is too high. |
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| When the local site |
| The video settings of the | Set the video parameters of the | |
| is not in a |
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| terminal are incorrect. | terminal and the display to default |
| conference, the |
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| values. |
| local video is too |
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| The video settings of the | Set the video parameters of the | ||
| bright or too dark. |
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| display are incorrect. | terminal and the display to default |
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| values. If the problem persists, |
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| change the settings as follows: If |
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| the video is still too bright, set |
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| Room light to Bright. If the video |
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| is too dark, set Room light to |
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| Dark. |
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| The camera is faulty. | Send the camera to the camera |
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| distributor for maintenance. |
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| After the local site |
| The resolution of the computer | Contact and ask the administrator | |
| joins a conference |
| that is used for the VGA input | of the remote site to change the | |
| and a remote site |
| at the remote site exceeds the | resolution and refresh rate of the | |
| shares its computer |
| maximum resolution | computer that is used for the VGA | |
| desktop, the VGA |
| supported by the local | input to a combination of the | |
| display at the local |
| terminal. | values supported by the local | |
| site cannot display |
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| terminal. | |
| the computer |
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| The local VGA display is not | Replace the VGA display. | |
| desktop of the |
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| remote site. |
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| supported. |
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| A computer is |
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| The capability of the VGA | Set the resolution and refresh rate |
| connected to the |
| display is limited. The | of the local SXGA output interface | |
| local terminal but |
| resolution or refresh rate of the | to a combination of the values | |
| the local VGA |
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| local SXGA output is too high | supported by the VGA display. |
| display does not |
| to be supported by the VGA |
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| show the computer |
| display. |
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| desktop. |
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| The local terminal supports | Set the resolution and refresh rate | |
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| only certain combinations of | of the computer used for VGA |
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| resolutions and refresh rates. | input to a combination of the |
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| The combination of the | values supported by the terminal. |
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| resolution and refresh rate set |
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| on the computer that is used |
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| for the VGA input, however, |
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| is not supported by the |
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| terminal. Therefore, the local |
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| site cannot display or properly |
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| display the remote computer |
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| desktop. |
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Issue 03 | Huawei Proprietary and Confidential | 95 | |||
Copyright © Huawei Technologies Co., Ltd
