Huawei VP9050 manual Choose Settings Network

HUAWEI VP9050 Executive Video Terminal
User Guide			13 Maintenance and Troubleshooting
	Table 13-10Troubleshooting methods for the problems that arise during conference control
	Problem	Possible Cause	Solution
	The local and	The local or remote site is not	Check the registration settings, and
	remote sites cannot	registered with the gatekeeper.	then re-register with the
	communicate with	In this case, the local site	gatekeeper.
	each other using site	cannot translate the site
	numbers.	number of a remote site to the
		corresponding IP address
		using the gatekeeper.
		Therefore, calls cannot be
		placed to the remote sites
		using the relevant site number.
		If a remote site places a call to
		the local site and if the
		gatekeeper provides a message
		indicating that the local site is
		not registered with the
		gatekeeper, the call cannot be
		set up.
		The local or remote site is not	Check the IP network settings and
		connected to an IP network.	the connection of the IP network
			cable. Ensure that the settings are
			correct and the cable is connected
			properly.
	The local site cannot	The local or remote site is not	Check the IP network settings and
	place a call to a	connected to an IP network.	the connection of the IP network
	remote site.		cable. Ensure that the settings are
			correct and the cable is connected
			properly.
		The NAT settings are	Access the screen for setting NAT
		incorrect. If the local site is in	parameters, and then set the
		a private network and if the	parameters properly.
		remote site is in another
		private network or in a public
		network, check whether the
		local site can communicate
		with the remote site. If not,
		check whether the NAT
		settings are correct.
		The gatekeeper with which the	Choose Settings > Network >
		local or remote site is	IP > H.323 at the local and remote
		registered does not support the	sites respectively, and then disable
		function of placing calls using	the gatekeeper.
		IP addresses.

Issue 03 (2011-12-10)	Huawei Proprietary and Confidential	98
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