Huawei VP9050 manual Network, Video

HUAWEI VP9050 Executive Video Terminal
User Guide			13 Maintenance and Troubleshooting
	Problem	Possible Cause	Solution
	The web interface	The JScript engine of Internet	 Install the patches.
	responds slowly to	Explorer 6 needs to be	 Install Microsoft Windows
	your operations	upgraded or relevant patches	Script 5.7 (recommended).
	after you log in to	need to be installed.
	the web interface
	using Internet
	Explorer 6.
	The records of the	The pop-up blocker is enabled	From the Internet Explorer menu
	local address book	on Internet Explorer.	bar, choose Tools > Pop-up
	cannot be exported.		Blocker > Turn Off Pop-up
			Blocker to disable the pop-up
			blocker.
			If Firefox is used, choose Tools >
			Options. On the General tab,
			select Show the Downloads
			window when downloading a
			file. On the Privacy tab, select
			Accept cookies from sites. Then
			click OK to save the settings.

Network

Table 13-7describes the troubleshooting methods for the problems arising on the network.

Table 13-7Troubleshooting methods for the problems arising on the network

Problem	Possible Cause	Solution
You cannot	The number of connections to the terminal	Disconnect some of the
telnet to the	has reached five.	Telnet connections.
terminal. A
	If the interval between two connection	If no data is transmitted on
message is
displayed,	attempts is less than 10 minutes, these two	a Telnet connection for 10
indicating that	attempts are considered as two separate	minutes, the connection
the number of	connections to the terminal. For example,	will be disconnected
connections to	if multiple clients telnet to the terminal,	automatically. Wait for 10
the terminal	the number of connections will reach five.	minutes or more until
has reached the	If a client has connected to the terminal	inactive Telnet connections
upper limit.	and if an exception occurs on the network,	get disconnected, and then
	the client disconnects from the terminal.	telnet to the terminal.
	After the network is recovered (within 10
	minutes), the Telnet resources, however,
	may not be released at that time.

Video

Table 13-8describes the troubleshooting methods for the problems associated with video.

Issue 03 (2011-12-10)	Huawei Proprietary and Confidential	92
	Copyright © Huawei Technologies Co., Ltd