HUAWEI VP9050 Executive Video Terminal

 

 

User Guide

 

13 Maintenance and Troubleshooting

 

 

 

 

 

 

Problem

 

Possible Cause

Solution

 

 

 

 

 

 

 

 

If audio is output from the

The microphone at the remote site

 

 

 

display properly when the

has been muted or the chair site

 

 

 

audio test is performed, it

has muted the microphone of the

 

 

 

indicates that the problem

remote site.

 

 

 

exists at the remote site.

No audio transducer, such as a

 

 

 

 

microphone, is connected to the

 

 

 

 

audio interface that is set as the

 

 

 

 

audio source. In this case, set the

 

 

 

 

audio source again or connect a

 

 

 

 

sound pickup device to the

 

 

 

 

corresponding interface.

 

 

 

 

The relevant sound pickup device

 

 

 

 

is powered off. In this case, power

 

 

 

 

on the device.

 

 

 

 

The audio cable is not connected

 

 

 

 

securely. In this case, connect the

 

 

 

 

audio cable properly.

 

 

 

 

 

 

After the local site

 

A loopback test is being

Stop all local and remote loopback

 

joins a conference,

 

performed at the local site.

tests.

 

only the sound from

 

 

 

 

the local site can be

 

 

 

 

output from the

 

 

 

 

display and the

 

 

 

 

other sites cannot be

 

 

 

 

heard.

 

 

 

 

 

 

 

 

Conference Initiation

Table 13-10describes the troubleshooting methods for the problems that arise during conference control.

Issue 03 (2011-12-10)

Huawei Proprietary and Confidential

97

 

Copyright © Huawei Technologies Co., Ltd

 

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Huawei VP9050 manual Conference Initiation