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Samsung SM-C1110ZBAXXV, SM-C1110ZKAXXV, SM-C1110ZWAXXV Troubleshooting, Subject’s eyes appear red

Models: SM-C1110ZBAXXV SM-C1110ZWAXXV SM-C1110ZKAXXV

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

The subject’s eyes appear red

Red eyes occur when the subject’s eyes reflect light from the camera flash. Set the flash option to Red-eye.

Photos have dust spots

If dust particles are present in the air, you may capture them in photos when you use the flash.

•Turn the flash off or avoid taking photos in a dusty place.

•Adjust the ISO sensitivity.

Photos are blurred

Blurring can occur if you take photos in low-light conditions or hold the device incorrectly.

•Half-press the Shutter button to ensure the subject is focused.

•Set the image stabiliser option.

Photos are blurred when shooting at night

As the camera tries to let in more light, the shutter speed slows. This can make it difficult to hold the camera steady long enough to take a clear picture and may result in device shake.

•Set Night in night mode.

•Turn the flash on.

•Adjust the ISO sensitivity.

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Samsung SM-C1110ZBAXXV, SM-C1110ZKAXXV, SM-C1110ZWAXXV manual Troubleshooting, Subject’s eyes appear red

Contents

English EU /2014. Rev.1.0 Table of Contents Adding contacts Managing contacts Messages Google MailInternet Chrome Hangouts Voice Voice Recorder Voice SearchAbout Settings 138 Kids ModeGoogle Settings 130 FinderTroubleshooting Cleaning the device Read me first Instructional icons Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and batteryRemove the back cover Pull out the battery Charging the battery Pull out the SIM or Usim cardGetting started Reducing the battery consumption Inserting a memory card Removing the memory card Formatting the memory cardAttaching a hand strap Turning the device on and offHolding the device Locking and unlocking the deviceTapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinchingIndicator icons Icon MeaningNotifications and quick setting panels Using the notifications panelAdjusting the brightness Using the quick setting panel Basics Home and Apps screens Home screenHome screen options Using My Magazine Apps screen Installing or uninstalling apps Installing appsOpening apps Samsung AppsUninstalling or disabling apps Play StoreDownloading suggested apps Managing appsEnabling apps Setting input languagesEntering text Using additional keyboard functions Changing the keyboard layoutUsing the power saving feature Power saving modeSave battery power by limiting the device’s functions Copying and pastingUltra power saving mode Accessing help information Switching to easy mode PersonalisingManaging the Home and Apps screens Managing the Home screenManaging panels Moving and removing an itemCreating a folder Changing view mode Managing the Apps screenHiding apps Moving itemsPattern PasswordChanging the screen lock method Tap Set wallpaper or Done Setting wallpaperChanging ringtones Setting up accounts Moving contacts using Samsung Smart SwitchMoving contacts from other devices to your device Adding accountsMoving contacts using Samsung Kies Using Smart Switch with computersNetwork connectivity Connecting to a mobile networkConnecting to a Wi-Fi network Forgetting Wi-Fi networks Adding Wi-Fi networksActivating Wi-Fi Passpoint Using Smart network switch Tethering devices and using mobile hotspotsYou may incur additional charges when using this feature About tethering and mobile hotspotsUsing the mobile hotspot Using USB tetheringBefore using this feature Drag the Mobile hotspot switch to the rightUsing Bluetooth tethering Tick Bluetooth tetheringDirect call Motions & usability featuresControl motions Covering screen with hand Smart alertMute/Pause Turning device over Smart pauseToolbox Palm swipe to captureTap Phone on the Apps screen PhoneMaking calls Making calls from call logs or contact lists Making calls from the favourites listNumber prediction Speed dial numbersMaking an international call Tap KeypadReceiving calls Answering a callRejecting a call Missed callsDuring a call During a voice callDuring a video call Contacts Adding contactsMoving contacts from other devices Creating contacts manuallyManaging groups Managing contactsEditing a contact Merge contacts with accounts Importing and exporting contactsDeleting a group Sending a message or email to group’s membersTap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Sending messages Messages & emailMessages Sending scheduled messages Adding contacts to the priority listViewing incoming messages Setting up email accounts Managing messagesReading messages Google Mail Sending messagesReading messages Launching Camera in Instant camera mode CameraLaunching Camera About launching cameraHolding the camera correctly Learning the preview screenHalf-pressing the Shutter button Zooming in and out Taking photosTaking videos Viewing photos and videosPicture Frame widget Using camera widgetsCamera Studio widget Separating the exposure area and the focus area Using remote viewfinder Tap →Remote viewfinderUsing the shooting mode About using the shooting modeSound & shot Take a photo with sound Using pro suggest mode Tap Mode →Pro suggestSelect a mode or film Managing filmsUsing manual mode Tap Mode →ManualSelect the best photo, and then tap Using selfie alarm modeTap Mode →Selfie alarm Tap Mode →Animated photo Using HDR rich tone modeUsing animated photo mode Target pointer appears on the screen Using surround shot modeTap Mode →Surround shot Tap Mode →Virtual tour Using virtual tour modeAbout virtual tour mode Viewing photos Using shot & more modeTap Mode →Shot & more Tap Configuring settings About configuring settingsCamera Reorganising camera shortcuts Shutter speedAperture →WB light source, and select an option Drive modeWB light source Face detection Detecting facesTaking a smile shot Detecting eye blinkingOIS anti-shake Tap →OIS anti-shakeTracking AF Configuring general settings Tap Gallery on the Apps screen Viewing content on the deviceGallery Viewing content stored on other devices Select an optionAccessing additional options Tagging facesUsing Tag buddy Edit images by applying various effects Using Photo studioStudio Edit the image by applying various effects Using Collage studioTap Collage studio Using Shot & more Using Video clip studio Tap Video clip studioUsing Video trimmer Enter a filename, and then tap OK to save the videoBrowsing webpages Internet & SNSInternet Access ChromeManaging favourite webpages Managing the webpage historyHangouts Voice features Setting the languageUsing S Voice VoiceWaking up S Voice in standby mode Changing the wake-up commandCorrecting unwanted voice commands Tap →Settings →Voice wake-up →Set wake-up commandVoice Recorder Recording voice memosSaving files with contextual tags Using the bookmarks listPlaying voice memos Voice Search Managing voice memosRenaming voice memos Managing categoriesPlaying music MultimediaMusic Setting a song as ringtone or alarm tone Creating playlistsAccessing music on a registered device Accessing music on a nearby devicePlaying music by mood Playing music stored on other devicesUsing the pop-up video player VideoPlaying videos Tap Video on the Apps screen Select a video to playAccessing a video on a registered device Sharing or deleting videosEditing videos Playing videos stored on other devicesAccessing a video on a nearby device YouTubeWatching videos Sharing videosPhotos FlipboardGoogle+ Play Newsstand Play GamesPlay Music Safety Emergency modeAbout emergency mode Activating emergency modeDeactivating emergency mode SafetySetting help messages Sending help messagesAbout sending help messages Adding primary contactsReceiving notifications Severe weather notification Geo NewsAbout severe weather notification Geo News Using the geo news widget Searching for content → Settings →Select filters or Select search categoryUtilities FinderPlanner Starting S PlannerTap Save to save the event or task Creating events or tasksTap S Planner on the Apps screen Sharing events or tasks Syncing events and tasks with your accountsDeleting events or tasks Alarm Setting alarmsStopping alarms CalculatorStopwatch TimerWorld clock Tap Turn on Camera Upload DriveDropbox Google Now GoogleSearching the device Kids Mode Kids mode home screen139 Kids mode play area Parental controlGetting directions for a destination MapsSearching for locations Memo Adding and managing categoriesComposing memos Searching for memosMy Files About My FilesViewing files Deleting memosAdding FTP server shortcuts to the device Searching for files or foldersViewing storage information Connecting with other devices About NFCUsing the NFC feature Making a purchase with the NFC featureSending data BluetoothAbout Bluetooth Pairing with other Bluetooth devices Sending and receiving dataSending an image On the Apps screen, tap Gallery Select an imageUnpairing Bluetooth devices Receiving an imageTap next to the device’s name to unpair Tap UnpairSending data Tap S Beam and drag the S Beam switch to the rightBeam About Quick Connect Connecting to other devicesQuick Connect Re-searching for devices Sharing contentDisconnecting devices Joining Group Play Exploring computers Screen Mirroring About Screen MirroringViewing content on a TV Stopping viewing the contentPrinting content Using the mobile printing featureConnecting to a printer Device can be upgraded to the latest software Device & data managerUpgrading the device Upgrading over the airDevice MTP Connecting as a media deviceTransferring files between the device and a computer Connecting with Samsung Kies Using a Google accountTap Settings on the Apps screen Tap Backup and reset and tick Back up my dataPerforming a data reset Using a Samsung accountTap Backup and reset →Factory data reset Then sign into your Samsung accountWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policy Setting Network notificationWi-Fi Direct Tap →Advanced →Keep Wi-Fi on during sleepBluetooth Flight modeOn the Settings screen, tap Tethering and Mobile hotspot Tethering and Mobile hotspotData usage LocationDefault messaging app Select the default app to use for messagingSet up and connect to virtual private networks VPNs More networksOn the Settings screen, tap Printing Nearby devicesPrinting Download to Select a memory location for saving media filesScreen Mirroring SoundDisplay FontWallpaper Lock screenNotification panel ToolboxBlocking mode Easy modeAccessibility Motion Motions and gesturesCloud Backup and resetAccounts Default Language and inputLanguage Samsung keyboardKeyboard swipe Google voice typingVoice search Date and time Text-to-speech optionsNotification readout Pointer speedSafety assistance AccessoriesStorage BatteryPower saving Account Registration Add or view your Samsung account Set up SIM card lockSecurity Help About deviceDefault applications Application managerCall Answering and ending callsCall alerts Call accessoriesCall-related pop-ups More settings Ringtones and keypad tonesContacts Gallery InternetSafe mode MessagesPlanner VoiceGoogle Settings Accessibility AccessibilityActivating or deactivating TalkBack Using the Home button to open accessibility menusTalkBack Some features are not available while you are using TalkBack Controlling the screen with finger gesturesConfiguring finger gesture settings Configuring settings for vertical gesturesConfiguring settings for shortcut gestures Changing reading units by using the local contextual menu Changing reading units using two-part vertical gesturesRelease your finger when you hear Change granularity Release your finger when you hear the reading unit you wantPausing TalkBack Using the quick navigation feature→ Settings →Manage customised labels Adding and managing image labelsSpeech volume Adjust the volume level for voice feedback Configuring settings for TalkBackConfigure settings for TalkBack for your convenience Using the rapid key input feature Entering text using the keyboard Reading passwords aloudSetting text-to-speech features Editing text Entering additional charactersChanging keyboard input language Changing the input language Entering text by voiceReading aloud information from documents or images Using document mode Using colour/pattern modeChanging the font size To extract text from a stored image, select →Load imageSetting notification reminders Magnifying the screenTurning off all sounds To set an interval between alerts, tap Reminder intervalGoogle caption Customising caption settingsSamsung caption Using auto haptic Adjusting the sound balanceUsing mono audio Displaying the assistive shortcut icon Using the assistive menusAccessing assistive menus Editing the assistive menus Using the cursorUsing enhanced assistive menus Set the recognition time for tapping and holding the screen Using the smart scroll featureSetting tap and hold delay options Set the method for answering or ending calls Using interaction control modeAnswering or ending calls Using single tap mode Configuring accessibility settingsSaving accessibility settings in a file Importing an accessibility settings fileUsing other useful features Viewing accessibility servicesTroubleshooting Subject’s eyes appear redWhen the flash is not functional When the colours in the photo do not match the actual scene Your device does not turn on Your battery is low. Recharge or replace the battery Calls are not connectedBattery depletes faster than when first purchased Ensure that the charger is connected properlyPhoto quality is poorer than the preview Your device cannot find your current location Cleaning the device Copyright