Photo quality is poorer than the preview | Samsung SM-C1110ZBAXXV

Troubleshooting

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

•Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

•Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•Ensure that the Bluetooth wireless feature is activated on your device.

•Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

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Samsung SM-C1110ZBAXXV, SM-C1110ZKAXXV, SM-C1110ZWAXXV manual Photo quality is poorer than the preview

Contents

English EU /2014. Rev.1.0 Table of Contents Internet Chrome Hangouts Adding contacts Managing contactsMessages Google Mail Voice Voice Recorder Voice Search Google Settings About Settings138 Kids Mode 130 Finder Troubleshooting Cleaning the device Read me first Instructional icons Getting started Device layout Buttons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and batteryRemove the back cover Pull out the battery Charging the battery Pull out the SIM or Usim card Getting started Reducing the battery consumption Inserting a memory card Removing the memory card Formatting the memory card Attaching a hand strap Turning the device on and off Holding the device Locking and unlocking the device Tapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Flicking Spreading and pinching Indicator icons Icon Meaning Notifications and quick setting panels Using the notifications panel Adjusting the brightness Using the quick setting panel Basics Home and Apps screens Home screen Home screen options Using My Magazine Apps screen Opening apps Installing or uninstalling appsInstalling apps Samsung Apps Downloading suggested apps Uninstalling or disabling appsPlay Store Managing apps Enabling apps Setting input languagesEntering text Using additional keyboard functions Changing the keyboard layout Save battery power by limiting the device’s functions Using the power saving featurePower saving mode Copying and pasting Ultra power saving mode Accessing help information Managing the Home and Apps screens Switching to easy modePersonalising Managing the Home screen Managing panels Moving and removing an itemCreating a folder Hiding apps Changing view modeManaging the Apps screen Moving items Pattern PasswordChanging the screen lock method Tap Set wallpaper or Done Setting wallpaperChanging ringtones Moving contacts from other devices to your device Setting up accountsMoving contacts using Samsung Smart Switch Adding accounts Moving contacts using Samsung Kies Using Smart Switch with computers Network connectivity Connecting to a mobile networkConnecting to a Wi-Fi network Forgetting Wi-Fi networks Adding Wi-Fi networksActivating Wi-Fi Passpoint You may incur additional charges when using this feature Using Smart network switchTethering devices and using mobile hotspots About tethering and mobile hotspots Before using this feature Using the mobile hotspotUsing USB tethering Drag the Mobile hotspot switch to the right Using Bluetooth tethering Tick Bluetooth tethering Direct call Motions & usability featuresControl motions Covering screen with hand Smart alertMute/Pause Turning device over Smart pause Toolbox Palm swipe to capture Tap Phone on the Apps screen PhoneMaking calls Making calls from call logs or contact lists Making calls from the favourites list Making an international call Number predictionSpeed dial numbers Tap Keypad Rejecting a call Receiving callsAnswering a call Missed calls During a call During a voice call During a video call Moving contacts from other devices ContactsAdding contacts Creating contacts manually Managing groups Managing contactsEditing a contact Deleting a group Merge contacts with accountsImporting and exporting contacts Sending a message or email to group’s members Tap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Sending messages Messages & emailMessages Sending scheduled messages Adding contacts to the priority list Viewing incoming messages Setting up email accounts Managing messages Reading messages Google Mail Sending messages Reading messages Launching Camera Launching Camera in Instant camera modeCamera About launching camera Holding the camera correctly Learning the preview screen Half-pressing the Shutter button Zooming in and out Taking photos Taking videos Viewing photos and videos Picture Frame widget Using camera widgetsCamera Studio widget Separating the exposure area and the focus area Using remote viewfinder Tap →Remote viewfinder Using the shooting mode About using the shooting mode Sound & shot Take a photo with sound Select a mode or film Using pro suggest modeTap Mode →Pro suggest Managing films Using manual mode Tap Mode →Manual Select the best photo, and then tap Using selfie alarm modeTap Mode →Selfie alarm Tap Mode →Animated photo Using HDR rich tone modeUsing animated photo mode Target pointer appears on the screen Using surround shot modeTap Mode →Surround shot Tap Mode →Virtual tour Using virtual tour modeAbout virtual tour mode Viewing photos Using shot & more modeTap Mode →Shot & more Tap Configuring settings About configuring settings Camera Reorganising camera shortcuts Shutter speed Aperture →WB light source, and select an option Drive modeWB light source Taking a smile shot Face detectionDetecting faces Detecting eye blinking OIS anti-shake Tap →OIS anti-shake Tracking AF Configuring general settings Tap Gallery on the Apps screen Viewing content on the deviceGallery Viewing content stored on other devices Select an option Accessing additional options Tagging faces Using Tag buddy Edit images by applying various effects Using Photo studioStudio Edit the image by applying various effects Using Collage studioTap Collage studio Using Shot & more Using Video clip studio Tap Video clip studio Using Video trimmer Enter a filename, and then tap OK to save the video Browsing webpages Internet & SNSInternet Managing favourite webpages AccessChrome Managing the webpage history Hangouts Using S Voice Voice featuresSetting the language Voice Correcting unwanted voice commands Waking up S Voice in standby modeChanging the wake-up command Tap →Settings →Voice wake-up →Set wake-up command Voice Recorder Recording voice memos Saving files with contextual tags Using the bookmarks listPlaying voice memos Renaming voice memos Voice SearchManaging voice memos Managing categories Playing music MultimediaMusic Setting a song as ringtone or alarm tone Creating playlists Playing music by mood Accessing music on a registered deviceAccessing music on a nearby device Playing music stored on other devices Playing videos Using the pop-up video playerVideo Tap Video on the Apps screen Select a video to play Editing videos Accessing a video on a registered deviceSharing or deleting videos Playing videos stored on other devices Watching videos Accessing a video on a nearby deviceYouTube Sharing videos Photos FlipboardGoogle+ Play Newsstand Play GamesPlay Music About emergency mode SafetyEmergency mode Activating emergency mode Deactivating emergency mode Safety About sending help messages Setting help messagesSending help messages Adding primary contacts Receiving notifications Severe weather notification Geo NewsAbout severe weather notification Geo News Using the geo news widget Utilities Searching for content→ Settings →Select filters or Select search category Finder Planner Starting S Planner Tap Save to save the event or task Creating events or tasksTap S Planner on the Apps screen Sharing events or tasks Syncing events and tasks with your accountsDeleting events or tasks Stopping alarms AlarmSetting alarms Calculator Stopwatch TimerWorld clock Tap Turn on Camera Upload DriveDropbox Google Now GoogleSearching the device Kids Mode Kids mode home screen 139 Kids mode play area Parental control Getting directions for a destination MapsSearching for locations Composing memos MemoAdding and managing categories Searching for memos Viewing files My FilesAbout My Files Deleting memos Adding FTP server shortcuts to the device Searching for files or foldersViewing storage information Connecting with other devices About NFC Using the NFC feature Making a purchase with the NFC feature Sending data BluetoothAbout Bluetooth Sending an image Pairing with other Bluetooth devicesSending and receiving data On the Apps screen, tap Gallery Select an image Tap next to the device’s name to unpair Unpairing Bluetooth devicesReceiving an image Tap Unpair Sending data Tap S Beam and drag the S Beam switch to the rightBeam About Quick Connect Connecting to other devicesQuick Connect Re-searching for devices Sharing contentDisconnecting devices Joining Group Play Exploring computers Screen Mirroring About Screen Mirroring Viewing content on a TV Stopping viewing the content Printing content Using the mobile printing featureConnecting to a printer Upgrading the device Device can be upgraded to the latest softwareDevice & data manager Upgrading over the air Device MTP Connecting as a media deviceTransferring files between the device and a computer Tap Settings on the Apps screen Connecting with Samsung KiesUsing a Google account Tap Backup and reset and tick Back up my data Tap Backup and reset →Factory data reset Performing a data resetUsing a Samsung account Then sign into your Samsung account Wi-Fi SettingsAbout Settings Wi-Fi Direct Setting Wi-Fi sleep policySetting Network notification Tap →Advanced →Keep Wi-Fi on during sleep On the Settings screen, tap Tethering and Mobile hotspot BluetoothFlight mode Tethering and Mobile hotspot Data usage Location Set up and connect to virtual private networks VPNs Default messaging appSelect the default app to use for messaging More networks Printing On the Settings screen, tap PrintingNearby devices Download to Select a memory location for saving media files Screen Mirroring Sound Display Font Wallpaper Lock screen Notification panel Toolbox Blocking mode Easy modeAccessibility Motion Motions and gestures Cloud Backup and resetAccounts Language DefaultLanguage and input Samsung keyboard Keyboard swipe Google voice typingVoice search Notification readout Date and timeText-to-speech options Pointer speed Safety assistance Accessories Storage BatteryPower saving Account Registration Add or view your Samsung account Set up SIM card lockSecurity Help About device Call Default applicationsApplication manager Answering and ending calls Call alerts Call accessoriesCall-related pop-ups More settings Ringtones and keypad tones Contacts Gallery Internet Safe mode Messages Planner Voice Google Settings Accessibility Accessibility Activating or deactivating TalkBack Using the Home button to open accessibility menusTalkBack Some features are not available while you are using TalkBack Controlling the screen with finger gestures Configuring finger gesture settings Configuring settings for vertical gestures Configuring settings for shortcut gestures Release your finger when you hear Change granularity Changing reading units by using the local contextual menuChanging reading units using two-part vertical gestures Release your finger when you hear the reading unit you want → Settings →Manage customised labels Pausing TalkBackUsing the quick navigation feature Adding and managing image labels Speech volume Adjust the volume level for voice feedback Configuring settings for TalkBackConfigure settings for TalkBack for your convenience Using the rapid key input feature Entering text using the keyboard Reading passwords aloudSetting text-to-speech features Editing text Entering additional charactersChanging keyboard input language Changing the input language Entering text by voiceReading aloud information from documents or images Changing the font size Using document modeUsing colour/pattern mode To extract text from a stored image, select →Load image Turning off all sounds Setting notification remindersMagnifying the screen To set an interval between alerts, tap Reminder interval Google caption Customising caption settingsSamsung caption Using auto haptic Adjusting the sound balanceUsing mono audio Displaying the assistive shortcut icon Using the assistive menusAccessing assistive menus Editing the assistive menus Using the cursorUsing enhanced assistive menus Set the recognition time for tapping and holding the screen Using the smart scroll featureSetting tap and hold delay options Set the method for answering or ending calls Using interaction control modeAnswering or ending calls Saving accessibility settings in a file Using single tap modeConfiguring accessibility settings Importing an accessibility settings file Using other useful features Viewing accessibility services Troubleshooting Subject’s eyes appear red When the flash is not functional When the colours in the photo do not match the actual scene Your device does not turn on Your battery is low. Recharge or replace the battery Calls are not connected Battery depletes faster than when first purchased Ensure that the charger is connected properly Photo quality is poorer than the preview Your device cannot find your current location Cleaning the device Copyright