GL4xxe Operator’s Manual
GL4xxe series
Tel 65 6271 Fax 65 6271 Email customerservice@sato-int.com
438A Alexandra Road #05-01/02 Alexandra Technopark Singapore
Copyright 1994
Version SI-GL4xxe-01rB-11-11-OM
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TECHNICAL DATA
INSTALLATION
INTRODUCTION
TABLE OF CONTENTS
PRINTER CONFIGURATION
Printer Configuration
Configuration Modes
Menu Definition Tables
TROUBLESHOOTING
MAINTENANCE
INTRODUCTION
About This Manual General Description Control Features
Unit 1 Introduction
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
ABOUT THIS MANUAL
PERSONAL INJURY
GENERAL DESCRIPTION
CONTROL FEATURES
LED Indicators
Maintenance Panel
Power Switch
TECHNICAL DATA
Physical Characteristics Environmental Power Processing Command
Interface Modules Print Sensing Media Ribbon Regulatory Approvals
Character Font Capabilities Barcode Capabilities
PHYSICAL CHARACTERISTICS
POWER
COMMAND
ENVIRONMENTAL
SENSING
MEDIA
RIBBON
REGULATORY
CHARACTER FONT CAPABILITIES
MATRIX FONTS
AUTO SMOOTHING FONTS
VECTOR FONT
BARCODE CAPABILTIES
INSTALLATION
Unpacking & Parts Identification Printer Installation
Operational Mode Selection Interface Selection
Accessories Installation
UNPACKING & PARTS IDENTIFICATION
SITE LOCATION
PRINTER INSTALLATION
CABLE CONNECTION
MEDIA & RIBBON LOADING
MEDIA SELECTION
Figure 3-3a, Rolled Media Loading
Figure 3-3b, Fan-fold Media Loading
Unit 3 Installation
Figure 3-3c, Ribbon Loading 3-5
OPERATIONAL MODE SELECTION
CONTINUOUS MODE
TEAR-OFF MODE
CUTTER MODE
CONTINUOUS MODE
TEAR-OFF MODE
CUTTER MODE
DISPENSE MODE
INTERFACE SELECTION
INTERFACE SPECIFICATIONS
RS232C HIGH-SPEED SERIAL INTERFACE
READY/BUSY INTERFACE SIGNALS
SIGNAL
SIGNAL DEFINITION
READY/BUSY CABLE REQUIREMENTS
SPECIFICATIONS
IEEE1284 PARALLEL INTERFACE
PIN ASSIGNMENTS
SIGNAL
SOFTWARE SPECIFICATIONS
UNIVERSAL SERIAL BUS USB
LOCAL AREA NETWORK LAN ETHERNET
SPECIFICATIONS
802.11G WIRELESS
LED INDICATOR STATUS
SPECIFICATIONS
SPECIFICATIONS
WIRELESS LAN SIGNAL STRENGTH
SOFTWARE SPECIFICATIONS
Figure 3-7, Socket Connection Diagram
3-13
INTERFACE SIGNALS
ALL INTERFACES
Receive Buffer
ACK/NAK Protocol
STATUS5 TIMING CHARTS NORMAL PROCESS
CANCEL PROCESS
ERROR PROCESS
Unit 3 Installation
STATUS5 TIMING CHARTS PRINT PROCESS
COMMAND PROCESS
BCC ERROR PROCESS
Unit 3 Installation
EXTERNAL SIGNAL
14-PIN CONNECTOR ASSIGNMENTS
SIGNAL NAME
LEVEL
25-PIN CONNECTOR ASSIGNMENTS
SIGNAL NAME
DIRECTION
LEVEL
INPUT SIGNAL WAVE FORM START PRINTING
REPRINTING
Figure 3-10, 14-Pin Connector Assignments
Figure 3-11, 25-Pin Connector Assignments
OUTPUT SIGNAL WAVE FORM BASIC OPERATION
MACHINE ERROR
PAPER END
RIBBON END
Figure 3-14, Operation Mode Flow Chart 3-21
Unit 3 Installation
ACCESSORIES INSTALLATION
INTERFACE INSTALLATION
Figure 3-15, Interface Installation Diagram
Figure 3-16, Memory Card Installation Diagram
Printer Configuration Configuration Modes Menu Definition Tables
PRINTER CONFIGURATION
Unit 4 Printer Configuration
PRINTER CONFIGURATION
This unit provides in-depth instruction on printer configuration for operation and for some troubleshooting
CONFIGURATION MODES
USER MODE
CONFIGURATION MODE
Figure 4-2, Configuration Mode
ADVANCED MODE
Figure 4-3a, Advanced Mode
Figure 4-3b, Advanced Mode Continued
Unit 4 Printer Configuration
SERIAL INTERFACE MODE
Figure 4-4, Serial Interface Mode
PARALLEL INTERFACE MODE
Figure 4-5, Parallel Interface Mode
CENTRONICS INTERFACE MODE
Figure 4-6, Centronics Interface Mode
Figure 4-7, USB Interface Mode
UNIVERSAL SERIAL BUS USB INTERFACE MODE
4-10
Figure 4-8, LAN Interface Mode
LOCAL AREA NETWORK LAN INTERFACE MODE
4-11
Figure 4-9, WLAN Interface Mode
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE
4-12
Figure 4-10, PGL Emulation Mode
PGL EMULATION MODE
4-13
Figure 4-11, ZGL Emulation Mode
ZGL EMULATION MODE
4-14
Figure 4-12, DGL Emulation Mode
DGL EMULATION MODE
4-15
TGL EMULATION MODE
Figure 4-13, TGL Emulation Mode 4-16
Figure 4-14, IGL Emulation Mode
IGL EMULATION MODE
4-17
Figure 4-15, Diagnostics Mode
DIAGNOSTICS MODE
4-18
Figure 4-16, Printer Management Mode
PRINTER MANAGEMENT MODE
4-19
MISC QUICK MENUS
DISPLAY INTENSITY ADJUSTMENT
BUFFER CLEAR
SOFT RESET
KEY LOCK/UNLOCK
Figure 4-19, Soft Reset
Figure 4-20, Key Lock/Unlock
USER MODE TABLE
MENU DEFINITION TABLES
MENU
DESCRIPTION
DESCRIPTION
USER MODE TABLE
MENU
Proportional
USER MODE TABLE
MENU
DESCRIPTION
presented in the UPC/EAN barcodes
USER MODE TABLE
MENU
DESCRIPTION
activity
CONFIGURATION MODE TABLE
USER MODE TABLE
MENU
DESCRIPTION
CONFIGURATION MODE TABLE
Is the menu selection screen for the CONFIGURATION Mode
MENU
DESCRIPTION
MENU
CONFIGURATION MODE TABLE
DESCRIPTION
ADVANCED MODE TABLE
CONFIGURATION MODE TABLE
MENU
DESCRIPTION
ADVANCED MODE TABLE
MENU
DESCRIPTION
menu options
ADVANCED MODE TABLE
MENU
DESCRIPTION
Handling method
ADVANCED MODE TABLE
MENU
DESCRIPTION
media preprinted labels and labels with poor gap/media dynamic range
ADVANCED MODE TABLE
MENU
DESCRIPTION
Main FFS
MENU
ADVANCED MODE TABLE
DESCRIPTION
ADVANCED MODE TABLE
MENU
DESCRIPTION
HS x VS x Average Height x Average Width x NumOf Char/8
MENU
ADVANCED MODE TABLE
DESCRIPTION
MENU
ADVANCED MODE TABLE
DESCRIPTION
MENU
ADVANCED MODE TABLE
DESCRIPTION
SERIAL INTERFACE MODE TABLE
ADVANCED MODE TABLE
Permits entry into the INTERFACES Mode
MENU
MENU
SERIAL INTERFACE MODE TABLE
DESCRIPTION
SERIAL INTERFACE MODE TABLE
MENU
DESCRIPTION
600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baud
SERIAL INTERFACE MODE TABLE
MENU
DESCRIPTION
Data Protocol
SERIAL INTERFACE MODE TABLE
MENU
DESCRIPTION
and store it for future use
PARALLEL INTERFACE MODE TABLE
SERIAL INTERFACE MODE TABLE
MENU
DESCRIPTION
MENU
PARALLEL INTERFACE MODE TABLE
DESCRIPTION
MENU
PARALLEL INTERFACE MODE TABLE
DESCRIPTION
CENTRONICS INTERFACE MODE TABLE
PARALLEL INTERFACE MODE TABLE
MENU
DESCRIPTION
MENU
CENTRONICS INTERFACE MODE TABLE
DESCRIPTION
MENU
CENTRONICS INTERFACE MODE TABLE
DESCRIPTION
UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE
CENTRONICS INTERFACE MODE TABLE
MENU
DESCRIPTION
UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE
Is the menu selection screen for the INTERFACES Mode
MENU
DESCRIPTION
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE
Permits entry into the INTERFACES Mode
MENU
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
Is the menu selection screen for the INTERFACES Mode
ETHERNET SETTING Parallel Port USB Port Serial Port Printer Mgt
MENU
MENU
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
DESCRIPTION
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
Allows determination of if the NIC will recognize the NetBIOS protocol
MENU
DESCRIPTION
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
Permits entry into the INTERFACES Mode
MENU
MENU
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
DESCRIPTION
MENU
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
DESCRIPTION
MENU
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
DESCRIPTION
MENU
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
DESCRIPTION
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
MENU
DESCRIPTION
and the idenitification entered into the menu screen that follows
PGL EMULATION MODE TABLE
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
Permits entry into the EMULATION Mode
MENU
PGL EMULATION MODE TABLE
MENU
DESCRIPTION
will contain a list of emulation options available
PGL EMULATION MODE TABLE
Provides access to the desired character set
MENU
DESCRIPTION
PGL EMULATION MODE TABLE
Form Adjust
MENU
DESCRIPTION
PGL EMULATION MODE TABLE
feature is initialized in the Normal mode
MENU
DESCRIPTION
PGL EMULATION MODE TABLE
MENU
DESCRIPTION
This option determines how scalable characters are sized
PGL EMULATION MODE TABLE
MENU
DESCRIPTION
DISK = PCB Flash - flash board
ZGL EMULATION MODE TABLE
Permits entry into the EMULATION Mode
MENU
DESCRIPTION
MENU
ZGL EMULATION MODE TABLE
DESCRIPTION
ZGL EMULATION MODE TABLE
the size of the label image, including label dimensions
MENU
DESCRIPTION
DGL EMULATION MODE TABLE
ZGL EMULATION MODE TABLE
MENU
DESCRIPTION
MENU
DGL EMULATION MODE TABLE
DESCRIPTION
MENU
DGL EMULATION MODE TABLE
DESCRIPTION
TGL EMULATION MODE TABLE
DGL EMULATION MODE TABLE
MENU
DESCRIPTION
MENU
TGL EMULATION MODE TABLE
DESCRIPTION
MENU
TGL EMULATION MODE TABLE
DESCRIPTION
IGL EMULATION MODE TABLE
TGL EMULATION MODE TABLE
MENU
DESCRIPTION
IGL EMULATION MODE TABLE
MENU
DESCRIPTION
Emulation 15mil - for 67 dpi
MENU
IGL EMULATION MODE TABLE
DESCRIPTION
MENU
IGL EMULATION MODE TABLE
DESCRIPTION
IGL EMULATION MODE TABLE
DIAGNOSTICS MODE TABLE
MENU
DESCRIPTION
DIAGNOSTICS MODE TABLE
MENU
DESCRIPTION
Grid - helps identify edge sharpness and uneven print quality
DIAGNOSTICS MODE TABLE
Is an informational screen that displays the amount of DRAM installed
MENU
DESCRIPTION
PRINTER MANAGEMENT MODE TABLE
DIAGNOSTICS MODE TABLE
MENU
DESCRIPTION
MENU
PRINTER MANAGEMENT MODE TABLE
DESCRIPTION
PRINTER MANAGEMENT MODE TABLE
MENU
DESCRIPTION
600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baud
MENU
QUICK MENUS TABLES 4-17 THROUGH
DESCRIPTION
TROUBLESHOOTING
Error Signal Troubleshooting Troubleshooting Table
Interface Troubleshooting Test Print Troubleshooting
Unit 5 Troubleshooting
ERROR SIGNAL TROUBLESHOOTING
ERROR SIGNALS
SOLUTION
DISPLAY
ERROR SIGNALS
SOLUTION
DISPLAY
EXPLANATION
ERROR SIGNALS
SOLUTION
DISPLAY
EXPLANATION
ERROR SIGNALS
SOLUTION
DISPLAY
EXPLANATION
ERROR SIGNALS
SOLUTION
DISPLAY
EXPLANATION
ERROR SIGNALS
SOLUTION
DISPLAY
EXPLANATION
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
IMAGE VOIDS
RIBBON WRINKLING
NO PRINTED IMAGE
PRINTER CREATES A BLANK LABEL
INCORRECT LABEL POSITIONING
SMEARED PRINT IMAGES
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
PARALLEL INTERFACE
RS232 SERIAL INTERFACE
802.11G WIRELESS INTERFACE
LAN ETHERNET INTERFACE
CENTRONICS INTERFACE
TROUBLESHOOTING STEP
HEX DUMP
TEST PRINT TROUBLESHOOTING
TEST LABEL PRINTING
Unit 5 Troubleshooting
Verifies printer settings Verifies program data
Visually inspect these rows for voids indicating defective
head elements
Cleaning Procedures Replacement Procedures Adjustment Procedures
MAINTENANCE
Unit 6 Maintenance
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
WHEN CLEANING TO PREVENT PERSONAL INJURY
REPLACEMENT PROCEDURES
PRINT HEAD REPLACEMENT
FUSE REPLACEMENT
Figure 6-2, Fuse Replacement
MEDIA PLATEN ROLLER REPLACEMENT
Figure 6-3, Media Platen Roller Replacement
ADJUSTMENT PROCEDURES
LABEL SENSOR POSITIONING
PRINT HEAD BALANCE ADJUSTMENT
BALANCE ADJUSTMENT
PRINT HEAD PRESSURE
SCALE
THICKNESS
BALANCE ADJUSTMENT
PRINT HEAD ALIGNMENT
Figure 6-7, Print Head Alignment
Figure 6-8, Ribbon Guide Alignment
RIBBON GUIDE ALIGNMENT
6-10
RIBBON ROLLER ALIGNMENT
Figure 6-9, Ribbon Roller Alignment 6-11