GL4xxe Operator’s Manual
GL4xxe series
Copyright 1994
Tel 65 6271 Fax 65 6271 Email customerservice@sato-int.com
438A Alexandra Road #05-01/02 Alexandra Technopark Singapore
Version SI-GL4xxe-01rB-11-11-OM
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INTRODUCTION
TECHNICAL DATA
INSTALLATION
TABLE OF CONTENTS
Configuration Modes
PRINTER CONFIGURATION
Printer Configuration
Menu Definition Tables
TROUBLESHOOTING
MAINTENANCE
About This Manual General Description Control Features
INTRODUCTION
Unit 1 Introduction
ABOUT THIS MANUAL
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
PERSONAL INJURY
GENERAL DESCRIPTION
Maintenance Panel
CONTROL FEATURES
LED Indicators
Power Switch
Interface Modules Print Sensing Media Ribbon Regulatory Approvals
TECHNICAL DATA
Physical Characteristics Environmental Power Processing Command
Character Font Capabilities Barcode Capabilities
COMMAND
PHYSICAL CHARACTERISTICS
POWER
ENVIRONMENTAL
RIBBON
SENSING
MEDIA
REGULATORY
AUTO SMOOTHING FONTS
CHARACTER FONT CAPABILITIES
MATRIX FONTS
VECTOR FONT
BARCODE CAPABILTIES
Operational Mode Selection Interface Selection
INSTALLATION
Unpacking & Parts Identification Printer Installation
Accessories Installation
UNPACKING & PARTS IDENTIFICATION
PRINTER INSTALLATION
SITE LOCATION
CABLE CONNECTION
MEDIA SELECTION
MEDIA & RIBBON LOADING
Figure 3-3a, Rolled Media Loading
Unit 3 Installation
Figure 3-3b, Fan-fold Media Loading
Figure 3-3c, Ribbon Loading 3-5
TEAR-OFF MODE
OPERATIONAL MODE SELECTION
CONTINUOUS MODE
CUTTER MODE
CUTTER MODE
CONTINUOUS MODE
TEAR-OFF MODE
DISPENSE MODE
INTERFACE SPECIFICATIONS
INTERFACE SELECTION
RS232C HIGH-SPEED SERIAL INTERFACE
SIGNAL DEFINITION
READY/BUSY INTERFACE SIGNALS
SIGNAL
READY/BUSY CABLE REQUIREMENTS
PIN ASSIGNMENTS
SPECIFICATIONS
IEEE1284 PARALLEL INTERFACE
SIGNAL
LOCAL AREA NETWORK LAN ETHERNET
SOFTWARE SPECIFICATIONS
UNIVERSAL SERIAL BUS USB
SPECIFICATIONS
SPECIFICATIONS
802.11G WIRELESS
LED INDICATOR STATUS
SPECIFICATIONS
Figure 3-7, Socket Connection Diagram
WIRELESS LAN SIGNAL STRENGTH
SOFTWARE SPECIFICATIONS
3-13
Receive Buffer
INTERFACE SIGNALS
ALL INTERFACES
ACK/NAK Protocol
ERROR PROCESS
STATUS5 TIMING CHARTS NORMAL PROCESS
CANCEL PROCESS
Unit 3 Installation
BCC ERROR PROCESS
STATUS5 TIMING CHARTS PRINT PROCESS
COMMAND PROCESS
Unit 3 Installation
SIGNAL NAME
EXTERNAL SIGNAL
14-PIN CONNECTOR ASSIGNMENTS
LEVEL
DIRECTION
25-PIN CONNECTOR ASSIGNMENTS
SIGNAL NAME
LEVEL
Figure 3-10, 14-Pin Connector Assignments
INPUT SIGNAL WAVE FORM START PRINTING
REPRINTING
Figure 3-11, 25-Pin Connector Assignments
PAPER END
OUTPUT SIGNAL WAVE FORM BASIC OPERATION
MACHINE ERROR
RIBBON END
Figure 3-14, Operation Mode Flow Chart 3-21
Unit 3 Installation
Figure 3-15, Interface Installation Diagram
ACCESSORIES INSTALLATION
INTERFACE INSTALLATION
Figure 3-16, Memory Card Installation Diagram
PRINTER CONFIGURATION
Printer Configuration Configuration Modes Menu Definition Tables
Unit 4 Printer Configuration
PRINTER CONFIGURATION
This unit provides in-depth instruction on printer configuration for operation and for some troubleshooting
CONFIGURATION MODES
USER MODE
CONFIGURATION MODE
Figure 4-2, Configuration Mode
ADVANCED MODE
Figure 4-3a, Advanced Mode
Figure 4-3b, Advanced Mode Continued
Unit 4 Printer Configuration
SERIAL INTERFACE MODE
Figure 4-4, Serial Interface Mode
PARALLEL INTERFACE MODE
Figure 4-5, Parallel Interface Mode
CENTRONICS INTERFACE MODE
Figure 4-6, Centronics Interface Mode
UNIVERSAL SERIAL BUS USB INTERFACE MODE
Figure 4-7, USB Interface Mode
4-10
LOCAL AREA NETWORK LAN INTERFACE MODE
Figure 4-8, LAN Interface Mode
4-11
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE
Figure 4-9, WLAN Interface Mode
4-12
PGL EMULATION MODE
Figure 4-10, PGL Emulation Mode
4-13
ZGL EMULATION MODE
Figure 4-11, ZGL Emulation Mode
4-14
DGL EMULATION MODE
Figure 4-12, DGL Emulation Mode
4-15
TGL EMULATION MODE
Figure 4-13, TGL Emulation Mode 4-16
IGL EMULATION MODE
Figure 4-14, IGL Emulation Mode
4-17
DIAGNOSTICS MODE
Figure 4-15, Diagnostics Mode
4-18
PRINTER MANAGEMENT MODE
Figure 4-16, Printer Management Mode
4-19
DISPLAY INTENSITY ADJUSTMENT
MISC QUICK MENUS
BUFFER CLEAR
Figure 4-19, Soft Reset
SOFT RESET
KEY LOCK/UNLOCK
Figure 4-20, Key Lock/Unlock
MENU
USER MODE TABLE
MENU DEFINITION TABLES
DESCRIPTION
MENU
DESCRIPTION
USER MODE TABLE
Proportional
DESCRIPTION
USER MODE TABLE
MENU
presented in the UPC/EAN barcodes
DESCRIPTION
USER MODE TABLE
MENU
activity
MENU
CONFIGURATION MODE TABLE
USER MODE TABLE
DESCRIPTION
MENU
CONFIGURATION MODE TABLE
Is the menu selection screen for the CONFIGURATION Mode
DESCRIPTION
CONFIGURATION MODE TABLE
MENU
DESCRIPTION
MENU
ADVANCED MODE TABLE
CONFIGURATION MODE TABLE
DESCRIPTION
DESCRIPTION
ADVANCED MODE TABLE
MENU
menu options
DESCRIPTION
ADVANCED MODE TABLE
MENU
Handling method
DESCRIPTION
ADVANCED MODE TABLE
MENU
media preprinted labels and labels with poor gap/media dynamic range
DESCRIPTION
ADVANCED MODE TABLE
MENU
Main FFS
ADVANCED MODE TABLE
MENU
DESCRIPTION
DESCRIPTION
ADVANCED MODE TABLE
MENU
HS x VS x Average Height x Average Width x NumOf Char/8
ADVANCED MODE TABLE
MENU
DESCRIPTION
ADVANCED MODE TABLE
MENU
DESCRIPTION
ADVANCED MODE TABLE
MENU
DESCRIPTION
Permits entry into the INTERFACES Mode
SERIAL INTERFACE MODE TABLE
ADVANCED MODE TABLE
MENU
SERIAL INTERFACE MODE TABLE
MENU
DESCRIPTION
DESCRIPTION
SERIAL INTERFACE MODE TABLE
MENU
600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baud
DESCRIPTION
SERIAL INTERFACE MODE TABLE
MENU
Data Protocol
DESCRIPTION
SERIAL INTERFACE MODE TABLE
MENU
and store it for future use
MENU
PARALLEL INTERFACE MODE TABLE
SERIAL INTERFACE MODE TABLE
DESCRIPTION
PARALLEL INTERFACE MODE TABLE
MENU
DESCRIPTION
PARALLEL INTERFACE MODE TABLE
MENU
DESCRIPTION
MENU
CENTRONICS INTERFACE MODE TABLE
PARALLEL INTERFACE MODE TABLE
DESCRIPTION
CENTRONICS INTERFACE MODE TABLE
MENU
DESCRIPTION
CENTRONICS INTERFACE MODE TABLE
MENU
DESCRIPTION
MENU
UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE
CENTRONICS INTERFACE MODE TABLE
DESCRIPTION
MENU
UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE
Is the menu selection screen for the INTERFACES Mode
DESCRIPTION
Permits entry into the INTERFACES Mode
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE
MENU
ETHERNET SETTING Parallel Port USB Port Serial Port Printer Mgt
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
Is the menu selection screen for the INTERFACES Mode
MENU
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
MENU
DESCRIPTION
MENU
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
Allows determination of if the NIC will recognize the NetBIOS protocol
DESCRIPTION
Permits entry into the INTERFACES Mode
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
LOCAL AREA NETWORK LAN INTERFACE MODE TABLE
MENU
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
MENU
DESCRIPTION
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
MENU
DESCRIPTION
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
MENU
DESCRIPTION
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
MENU
DESCRIPTION
DESCRIPTION
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
MENU
and the idenitification entered into the menu screen that follows
Permits entry into the EMULATION Mode
PGL EMULATION MODE TABLE
WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE
MENU
DESCRIPTION
PGL EMULATION MODE TABLE
MENU
will contain a list of emulation options available
MENU
PGL EMULATION MODE TABLE
Provides access to the desired character set
DESCRIPTION
MENU
PGL EMULATION MODE TABLE
Form Adjust
DESCRIPTION
MENU
PGL EMULATION MODE TABLE
feature is initialized in the Normal mode
DESCRIPTION
DESCRIPTION
PGL EMULATION MODE TABLE
MENU
This option determines how scalable characters are sized
DESCRIPTION
PGL EMULATION MODE TABLE
MENU
DISK = PCB Flash - flash board
MENU
ZGL EMULATION MODE TABLE
Permits entry into the EMULATION Mode
DESCRIPTION
ZGL EMULATION MODE TABLE
MENU
DESCRIPTION
MENU
ZGL EMULATION MODE TABLE
the size of the label image, including label dimensions
DESCRIPTION
MENU
DGL EMULATION MODE TABLE
ZGL EMULATION MODE TABLE
DESCRIPTION
DGL EMULATION MODE TABLE
MENU
DESCRIPTION
DGL EMULATION MODE TABLE
MENU
DESCRIPTION
MENU
TGL EMULATION MODE TABLE
DGL EMULATION MODE TABLE
DESCRIPTION
TGL EMULATION MODE TABLE
MENU
DESCRIPTION
TGL EMULATION MODE TABLE
MENU
DESCRIPTION
MENU
IGL EMULATION MODE TABLE
TGL EMULATION MODE TABLE
DESCRIPTION
DESCRIPTION
IGL EMULATION MODE TABLE
MENU
Emulation 15mil - for 67 dpi
IGL EMULATION MODE TABLE
MENU
DESCRIPTION
IGL EMULATION MODE TABLE
MENU
DESCRIPTION
MENU
IGL EMULATION MODE TABLE
DIAGNOSTICS MODE TABLE
DESCRIPTION
DESCRIPTION
DIAGNOSTICS MODE TABLE
MENU
Grid - helps identify edge sharpness and uneven print quality
MENU
DIAGNOSTICS MODE TABLE
Is an informational screen that displays the amount of DRAM installed
DESCRIPTION
MENU
PRINTER MANAGEMENT MODE TABLE
DIAGNOSTICS MODE TABLE
DESCRIPTION
PRINTER MANAGEMENT MODE TABLE
MENU
DESCRIPTION
DESCRIPTION
PRINTER MANAGEMENT MODE TABLE
MENU
600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baud
QUICK MENUS TABLES 4-17 THROUGH
MENU
DESCRIPTION
Interface Troubleshooting Test Print Troubleshooting
TROUBLESHOOTING
Error Signal Troubleshooting Troubleshooting Table
Unit 5 Troubleshooting
SOLUTION
ERROR SIGNAL TROUBLESHOOTING
ERROR SIGNALS
DISPLAY
DISPLAY
ERROR SIGNALS
SOLUTION
EXPLANATION
DISPLAY
ERROR SIGNALS
SOLUTION
EXPLANATION
DISPLAY
ERROR SIGNALS
SOLUTION
EXPLANATION
DISPLAY
ERROR SIGNALS
SOLUTION
EXPLANATION
DISPLAY
ERROR SIGNALS
SOLUTION
EXPLANATION
IMAGE VOIDS
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
RIBBON WRINKLING
INCORRECT LABEL POSITIONING
NO PRINTED IMAGE
PRINTER CREATES A BLANK LABEL
SMEARED PRINT IMAGES
PARALLEL INTERFACE
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
RS232 SERIAL INTERFACE
CENTRONICS INTERFACE
802.11G WIRELESS INTERFACE
LAN ETHERNET INTERFACE
TROUBLESHOOTING STEP
TEST PRINT TROUBLESHOOTING
HEX DUMP
TEST LABEL PRINTING
Visually inspect these rows for voids indicating defective
Unit 5 Troubleshooting
Verifies printer settings Verifies program data
head elements
MAINTENANCE
Cleaning Procedures Replacement Procedures Adjustment Procedures
Unit 6 Maintenance
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
WHEN CLEANING TO PREVENT PERSONAL INJURY
REPLACEMENT PROCEDURES
PRINT HEAD REPLACEMENT
FUSE REPLACEMENT
Figure 6-2, Fuse Replacement
MEDIA PLATEN ROLLER REPLACEMENT
Figure 6-3, Media Platen Roller Replacement
ADJUSTMENT PROCEDURES
LABEL SENSOR POSITIONING
PRINT HEAD BALANCE ADJUSTMENT
BALANCE ADJUSTMENT
THICKNESS
PRINT HEAD PRESSURE
SCALE
BALANCE ADJUSTMENT
PRINT HEAD ALIGNMENT
Figure 6-7, Print Head Alignment
RIBBON GUIDE ALIGNMENT
Figure 6-8, Ribbon Guide Alignment
6-10
RIBBON ROLLER ALIGNMENT
Figure 6-9, Ribbon Roller Alignment 6-11