Maintenance | SATO GL4XXE guide

Unit 6: Maintenance

MAINTENANCE

•Cleaning Procedures

•Replacement Procedures

•Adjustment Procedures

GL408-412e Operator’s Manual

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SATO GL4XXE manual Maintenance

Contents

GL4xxe Operator’s Manual Version SI-GL4xxe-01rB-11-11-OM Worldwide Contact Details Table of Contents Buffer Clear Printer Configuration Maintenance Troubleshooting Introduction Personal Injury About this Manual Primary Components General Description LCD Display Control Features Technical Data Environmental Physical CharacteristicsPower Command Regulatory SensingMedia Ribbon Character Font Capabilities Barcode Capabilties Installation Unpacking & Parts Identification Unpacking & Parts Identification Site Location Printer InstallationCable Connection Media & Ribbon Loading Media Selection 3b, Fan-fold Media Loading Operational Mode Selection Label Print Direction Interface Selection Interface SpecificationsRS232C HIGH-SPEED Serial Interface Signal Signal Definition READY/BUSY Interface SignalsREADY/BUSY Cable Requirements DB9 Host Direction Printer PIN Assignments Signal Direction SpecificationsIEEE1284 Parallel Interface Universal Serial BUS USB Software SpecificationsLocal Area Network LAN Ethernet LED Indicator Status 802.11G Wireless 75 to 100% strong Wireless LAN Signal StrengthNetwork Port Link LED Off To 50% weak 50 to 75% medium Receive Buffer Control Interface SignalsALL Interfaces Cable Requirements DB9 Host Direction Printer Unit 3 Installation Unit 3 Installation +24V +5V External SignalOutput Print Start Prin Input +5V +24V High high impedance, Low -15mA or more Reprinting Input Signal Wave Form Start Printing Ribbon END Output Signal Wave Form Basic OperationMachine Error Paper END 14, Operation Mode Flow Chart Interface Installation Accessories InstallationFlash Memory Card Printer Configuration Printer Configuration User Mode Configuration Modes Line Configuration Mode Function Advanced Mode 3b, Advanced Mode Enter Serial Interface Mode Parallel Interface Mode Parallel Interface Mode Centronics Interface Mode Centronics Interface Mode USB Interface Mode Universal Serial BUS USB Interface Mode Interface Mode Local Area Network LAN Interface Mode Wlan Address Wireless Local Area Network Wlan Interface Mode Emulation PGL Emulation Mode ZGL ZGL Emulation Mode DGL DGL Emulation Mode TGL TGL Emulation Mode IGL IGL Emulation Mode 15, Diagnostics Mode Diagnostics Mode 16, Printer Management Mode Printer Management Mode Misc Quick Menus Display Intensity AdjustmentBuffer Clear KEY LOCK/UNLOCK Soft Reset Menu Definition Tables User Mode Table Menu Menu Description User Mode Table Readable data is not present No Change factory defaultAdjusted by this menu between -100and +100 Presented in the UPC/EAN barcodes Automatic always the same as the print speed Enable Will reprint a label affected by an error conditionEnable is the factory default Activity Configuration Mode Table Factory default is Is the menu selection screen for the Configuration ModePowered off Exisitng configuration has first been deleted Enable will not overwrite Is a sub-menu of the configuration print featureFactory default is Current Disable factory default. Will overwrite Advanced Mode Table Label over the tear bar for removal Assembly installedMenu options Permits selection of the media handling method desired But only supports label lengths 2.50 inches or longer Leading edge of the eye-mark indicator black markCurrent configuration menu Handling method Factory default is English Each label. The factory default is Print ProfilePermits entry into the Power Saver TIme sub-menus Disable the power saver feature will not function To/from flash memory or Ram Serial is the factory defaultEnable or disable. Disable is the factory default PPI/ZGL to send the status back to the host Being overwritten by disabling the overwrite function Auto Locking sub-menu to be enabled or disabled as desiredIs the sub-menu of the Auto Locking feature Extended Memory Card Flash File System Is 0 to 512, and the factory default is Is the sub-menu of the Set Lock Key featureAgain. Press the Function key to exit the Advanced Mode Range is 0 to 512, and the factory default is Continually display 512, and the factory default isEnable increases the point height by approximately 10% Allowable range is 0 to 20, the factory default is Within the current configuration menu Factory default is 171 with a range of 000 toFactory default is 75 for eye-mark sensing Factory default is 150 for eye-mark sensing Printer will not perform calibration at power up After a Printhead Open faultFactory default is 0.12 inches Peel-Off Media Handling mode Serial Interface Mode Table Deleted Is the menu selection screen for the Interfaces ModeNo factory default. Will not be deleted Deleted when the printer’s power is turned off Follow Factory default is NoneComputer. The options are Odd, Even, Mark, Sense, or None Kbytes in 1 kbyte increments Transmission False never asserts the RTS signal True factory default. Continuaously asserts the DTR signalFalse never asserts the DTR signal On-Line- asserts the RTS signal when the printer is online Parallel Interface Mode Table Will follow For Bi-Com interfaceNot recommended Into the applicable menus Busy for too long Disable is not usedDisable the option To 16 Kbytes in 1 kbyte increments Printer is offline until the printer’s buffer is full Centronics Interface Mode Table Menus will follow Codes Which interpret the 8th data bit line as a PI signalSignal is true Option Universal Serial BUS USB Interface Mode Table Universal Serial BUS USB Interface Mode Table Local Area Network LAN Interface Mode Table Local Area Network LAN Interface Mode Table Display menu item Timeout Allowable range is 0 to 65535, and the factory default is Enable factory default. Will recognizeDisable will not recognize Match the host computer setting Read only Factory defaults for SEG1 through SEG4 are 000, 000, 000,Defaults for the SEG1 through SEG4 are 000, 000, 000, Factory default is Disable Ethernet Port Ethernet Setting Wlan Address Wlan Setting Ethernet Initialization, the LCD displays E-NET Ready Cannot be changed Dynamic and read only Idenitification entered into the menu screen that follows These characters may be alphanumeric, symbols, or spacesAuto-negociate- factory default. Automatically selects Access Point in infrastructure mode PGL Emulation Mode Table This menu selects the character set used by the printer Is the menu selection screen for the Emulation ModeWill contain a list of emulation options available Intermec, Sgpl for SATO, and DGL for Datamax Enable zero will be printed with a slash CommandDisable factory default. Will print in upper and lowercase Enable will print text only in uppercase Disable factory default. Use standard barcode ratios Form AdjustCreate command plus the Var Form Adjust menu Add Nothing factory default. No action is taken Allowable range is 0 to 255 in decimal, and the default is Feature is initialized in the Normal modeAllowable range is 0 to 255, and the default is Enabled Disable replaces the user-defined ratio Normal factory default. Normal scalingDisable factory default. No effect Disable uses the current method of decoding Graphic elements and the height of the vertical line Factory default is 0 dotsCancel select Stcc Cancel command Report ZPL-I- Zebra Programming Language ZPL-II- factory default. Zebra Programming LanguageAllows selection of control instructions command prefix This menu allows compatibility selection to ZPL-I or ZPL-II ZGL Emulation Mode Table Media Control menu Determines the method of setting the Label LengthSetup or Media Control menu Selects the current setting associated wit the JM command DGL Emulation Mode Table Characters sent from the host system Is the menu selection screen for the Emualtion ModeEnable feedback characters are sent to the host Underlying emulation Allowable range is -100to +100, with a factory default Imperial factory default. American Standard valuesTo this setting after the current label format is finished Can be fine adjusted by this menu TGL Emulation Mode Table No all data is is passed to the LP+ emulation Determines where and how errors will be displayedEnable the zero character is overlayed with a slash Ignored TGL Emulation Mode Table Menu IGL Emulation Mode Table Factory default is US Ascii Allows the selection of the printer’s print resolutionAdvanced 5mil factory default. Standard for 203 dpi Head is installed, the mode will always be Advanced 3.3mil IGL Emulation Mode Table Menu Resolution of the printer running IGL Override operator panel settingsCalculations can be fine adjusted Allowable range is -100to +100 with a factory default Incoming print job regardless of different command settings Permits entry into the Diagnostics ModeIs the menu selection screen for the Diagnostics Mode Used for printing. The LCD will reflect the new setting Diagnostics Mode Table Menu Dist, Head On Time to zero Diagnostics Mode TableThis value is set to zero at the factory following testing Following testing Is the menu selection screen for the Printer Management Mode Printer Management Mode Table Serial connects to serial port Disable factory default. Not activatedOptions are Pxml or UCP, and the factory default is UCP Via Ethernet or Serial Power-up. Resets the modem configuration to This menu disables the serial portDisable factory default. Is not active Enable is active Quick Menus Tables 4-17 Through Troubleshooting Display Explanation Solution Error Signal Troubleshooting Delete and optimize files Printer encountered an error trying to Engine control software failure Mem Adjust size in the Printer Setup menuReboot the printer Flash memory Enter the Printer Setup menu and use Different fault message will apearRotates Problem writing to flash memory Setup menu Door assembly be installed to use the Label To detect the installed mediaIf using media without gaps or eye-marks Installed. These modes require that the front Data Terminal Ready, and Request To Send Cicuit board Customer service representativeMoves forward to the next top-of-form position Protocol, Baud Rate, Data Bits, Stop Bits, Parity Troubleshooting Table Smeared Print Images No Printed ImagePrinter Creates a Blank Label Incorrect Label Positioning CHK Troubleshooting Step Interface Troubleshooting Manufacturer’s documentation for details Ensure the antenna is properly and completely installedEnsure the wireless card is properly installed Seconds for a print out of configurations HEX Dump Test Print TroubleshootingTest Label Printing Sample Test Label Maintenance Cleaning Procedures Print Head Replacement Replacement Procedures Fuse Replacement Fuse Replacement Media Platen Roller Replacement Media Platen Roller Replacement Label Sensor Positioning Adjustment Procedures Balance Adjustment Print Head Balance Adjustment Print Head Pressure Balance Adjustment Media Scale Thickness Print Head Alignment Print Head Alignment Head Balance and Print Head Alignment Ribbon Guide Alignment Ribbon Roller Alignment Ribbon Roller Alignment