Manuals / SATO / Computer Equipment / Printer

SATO GL4XXE manual Introduction, Technical Data, Installation, Table Of Contents

Models: GL4XXE

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INTRODUCTION

About This Manual	1-2
General Description	1-3
Control Features	1-4

TECHNICAL DATA

Physical Characteristics	2-2
Enviromental	2-2
Power	2-2
Processing	2-2
Command	2-2
Interface Modules	2-2
Print	2-2
Sensing	2-3
Media	2-3
Ribbon	2-3
Regulatory	2-3
Character Font Capabilities	2-4
Barcode Capabilities	2-5

INSTALLATION

Unpacking & Parts Identification	3-2
Printer Installation	3-3
Site Location	3-3
Cable Connection	3-3
Media Selection	3-4
Media & Ribbon Loading	3-4
Operational Mode Selection	3-6
Continuous Mode	3-6
Tear-Off Mode	3-6
Cutter Mode	3-6
Dispense Mode	3-6
Linerless Mode	3-6
Interface Selection	3-8
RS232C High-Speed Serial Interface	3-8
IEEE1284 Parallel Interface	3-10
Universal Serial BUS (USB) Adapter	3-11
Local Area Network (LAN) Ethernet	3-11
802.11G Wireless	3-12
All Interfaces	3-14
Accessories Installation	3-22
Interface Installation	3-22
Flash Memory Card	3-22

GL408-412e Operator’s Manual

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Contents

GL4xxe Operator’s Manual GL4xxe seriesTel 65 6271 Fax 65 6271 Email customerservice@sato-int.com 438A Alexandra Road #05-01/02 Alexandra Technopark SingaporeCopyright 1994 Version SI-GL4xxe-01rB-11-11-OMWorldwide Contact Details AmericasAmericas Asia PacificTECHNICAL DATA INSTALLATIONINTRODUCTION TABLE OF CONTENTSPRINTER CONFIGURATION Printer ConfigurationConfiguration Modes Menu Definition TablesTROUBLESHOOTING MAINTENANCEINTRODUCTION About This Manual General Description Control FeaturesUnit 1 Introduction WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN ABOUT THIS MANUALPERSONAL INJURY GENERAL DESCRIPTION CONTROL FEATURES LED IndicatorsMaintenance Panel Power SwitchTECHNICAL DATA Physical Characteristics Environmental Power Processing CommandInterface Modules Print Sensing Media Ribbon Regulatory Approvals Character Font Capabilities Barcode CapabilitiesPHYSICAL CHARACTERISTICS POWERCOMMAND ENVIRONMENTALSENSING MEDIARIBBON REGULATORYCHARACTER FONT CAPABILITIES MATRIX FONTSAUTO SMOOTHING FONTS VECTOR FONTBARCODE CAPABILTIES INSTALLATION Unpacking & Parts Identification Printer InstallationAccessories Installation Operational Mode Selection Interface SelectionUNPACKING & PARTS IDENTIFICATION SITE LOCATION PRINTER INSTALLATIONCABLE CONNECTION MEDIA & RIBBON LOADING MEDIA SELECTIONFigure 3-3a, Rolled Media Loading Figure 3-3b, Fan-fold Media Loading Unit 3 InstallationFigure 3-3c, Ribbon Loading 3-5 OPERATIONAL MODE SELECTION CONTINUOUS MODETEAR-OFF MODE CUTTER MODEUnit 3 Installation LABEL PRINT DIRECTIONCONTINUOUS MODE TEAR-OFF MODEINTERFACE SELECTION INTERFACE SPECIFICATIONSRS232C HIGH-SPEED SERIAL INTERFACE READY/BUSY INTERFACE SIGNALS SIGNALSIGNAL DEFINITION READY/BUSY CABLE REQUIREMENTSSPECIFICATIONS IEEE1284 PARALLEL INTERFACEPIN ASSIGNMENTS SIGNALSOFTWARE SPECIFICATIONS UNIVERSAL SERIAL BUS USBLOCAL AREA NETWORK LAN ETHERNET SPECIFICATIONS802.11G WIRELESS LED INDICATOR STATUSSPECIFICATIONS SPECIFICATIONSWIRELESS LAN SIGNAL STRENGTH SOFTWARE SPECIFICATIONSFigure 3-7, Socket Connection Diagram 3-13INTERFACE SIGNALS ALL INTERFACESReceive Buffer ACK/NAK ProtocolSTATUS5 TIMING CHARTS NORMAL PROCESS CANCEL PROCESSERROR PROCESS Unit 3 InstallationSTATUS5 TIMING CHARTS PRINT PROCESS COMMAND PROCESSBCC ERROR PROCESS Unit 3 InstallationEXTERNAL SIGNAL 14-PIN CONNECTOR ASSIGNMENTSSIGNAL NAME LEVEL25-PIN CONNECTOR ASSIGNMENTS SIGNAL NAMEDIRECTION LEVELINPUT SIGNAL WAVE FORM START PRINTING REPRINTINGFigure 3-10, 14-Pin Connector Assignments Figure 3-11, 25-Pin Connector AssignmentsOUTPUT SIGNAL WAVE FORM BASIC OPERATION MACHINE ERRORPAPER END RIBBON ENDFigure 3-14, Operation Mode Flow Chart 3-21 Unit 3 InstallationACCESSORIES INSTALLATION INTERFACE INSTALLATIONFigure 3-15, Interface Installation Diagram Figure 3-16, Memory Card Installation DiagramPrinter Configuration Configuration Modes Menu Definition Tables PRINTER CONFIGURATIONUnit 4 Printer Configuration PRINTER CONFIGURATION This unit provides in-depth instruction on printer configuration for operation and for some troubleshootingCONFIGURATION MODES USER MODECONFIGURATION MODE Figure 4-2, Configuration ModeADVANCED MODE Figure 4-3a, Advanced ModeUnit 4 Printer Configuration Figure 4-3b, Advanced Mode ContinuedSERIAL INTERFACE MODE Figure 4-4, Serial Interface ModePARALLEL INTERFACE MODE Figure 4-5, Parallel Interface ModeCENTRONICS INTERFACE MODE Figure 4-6, Centronics Interface ModeFigure 4-7, USB Interface Mode UNIVERSAL SERIAL BUS USB INTERFACE MODE4-10 Figure 4-8, LAN Interface Mode LOCAL AREA NETWORK LAN INTERFACE MODE4-11 Figure 4-9, WLAN Interface Mode WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE4-12 Figure 4-10, PGL Emulation Mode PGL EMULATION MODE4-13 Figure 4-11, ZGL Emulation Mode ZGL EMULATION MODE4-14 Figure 4-12, DGL Emulation Mode DGL EMULATION MODE4-15 TGL EMULATION MODE Figure 4-13, TGL Emulation Mode 4-16Figure 4-14, IGL Emulation Mode IGL EMULATION MODE4-17 Figure 4-15, Diagnostics Mode DIAGNOSTICS MODE4-18 Figure 4-16, Printer Management Mode PRINTER MANAGEMENT MODE4-19 MISC QUICK MENUS DISPLAY INTENSITY ADJUSTMENTBUFFER CLEAR SOFT RESET KEY LOCK/UNLOCKFigure 4-19, Soft Reset Figure 4-20, Key Lock/UnlockMENU DEFINITION TABLES USER MODE TABLEMENU DESCRIPTIONDESCRIPTION USER MODE TABLEMENU ProportionalUSER MODE TABLE MENUDESCRIPTION presented in the UPC/EAN barcodesUSER MODE TABLE MENUDESCRIPTION activityCONFIGURATION MODE TABLE USER MODE TABLEMENU DESCRIPTIONCONFIGURATION MODE TABLE Is the menu selection screen for the CONFIGURATION ModeMENU DESCRIPTIONMENU CONFIGURATION MODE TABLEDESCRIPTION ADVANCED MODE TABLE CONFIGURATION MODE TABLEMENU DESCRIPTIONADVANCED MODE TABLE MENUDESCRIPTION menu optionsADVANCED MODE TABLE MENUDESCRIPTION Handling methodADVANCED MODE TABLE MENUDESCRIPTION media preprinted labels and labels with poor gap/media dynamic rangeADVANCED MODE TABLE MENUDESCRIPTION Main FFSMENU ADVANCED MODE TABLEDESCRIPTION ADVANCED MODE TABLE MENUDESCRIPTION HS x VS x Average Height x Average Width x NumOf Char/8MENU ADVANCED MODE TABLEDESCRIPTION MENU ADVANCED MODE TABLEDESCRIPTION MENU ADVANCED MODE TABLEDESCRIPTION SERIAL INTERFACE MODE TABLE ADVANCED MODE TABLEMENU DESCRIPTIONMENU SERIAL INTERFACE MODE TABLEDESCRIPTION MENU DESCRIPTIONSERIAL INTERFACE MODE TABLE 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baudMENU DESCRIPTIONSERIAL INTERFACE MODE TABLE Data ProtocolSERIAL INTERFACE MODE TABLE MENUDESCRIPTION and store it for future usePARALLEL INTERFACE MODE TABLE SERIAL INTERFACE MODE TABLEMENU DESCRIPTIONMENU PARALLEL INTERFACE MODE TABLEDESCRIPTION DESCRIPTION MENUPARALLEL INTERFACE MODE TABLE CENTRONICS INTERFACE MODE TABLE PARALLEL INTERFACE MODE TABLEMENU DESCRIPTIONMENU CENTRONICS INTERFACE MODE TABLEDESCRIPTION MENU CENTRONICS INTERFACE MODE TABLEDESCRIPTION UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE CENTRONICS INTERFACE MODE TABLEMENU DESCRIPTIONMENU DESCRIPTIONUNIVERSAL SERIAL BUS USB INTERFACE MODE TABLE Is the menu selection screen for the INTERFACES ModeLOCAL AREA NETWORK LAN INTERFACE MODE TABLE UNIVERSAL SERIAL BUS USB INTERFACE MODE TABLEMENU DESCRIPTIONETHERNET SETTING Parallel Port USB Port Serial Port Printer Mgt MENUDESCRIPTION LOCAL AREA NETWORK LAN INTERFACE MODE TABLEMENU LOCAL AREA NETWORK LAN INTERFACE MODE TABLEDESCRIPTION Allows determination of if the NIC will recognize the NetBIOS protocol MENUDESCRIPTION LOCAL AREA NETWORK LAN INTERFACE MODE TABLEWIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE LOCAL AREA NETWORK LAN INTERFACE MODE TABLEMENU DESCRIPTIONMENU WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLEDESCRIPTION MENU WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLEDESCRIPTION MENU WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLEDESCRIPTION MENU WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLEDESCRIPTION WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLE MENUDESCRIPTION and the idenitification entered into the menu screen that followsPGL EMULATION MODE TABLE WIRELESS LOCAL AREA NETWORK WLAN INTERFACE MODE TABLEMENU DESCRIPTIONPGL EMULATION MODE TABLE MENUDESCRIPTION will contain a list of emulation options availableProvides access to the desired character set MENUDESCRIPTION PGL EMULATION MODE TABLEForm Adjust MENUDESCRIPTION PGL EMULATION MODE TABLEfeature is initialized in the Normal mode MENUDESCRIPTION PGL EMULATION MODE TABLEPGL EMULATION MODE TABLE MENUDESCRIPTION This option determines how scalable characters are sizedPGL EMULATION MODE TABLE MENUDESCRIPTION DISK = PCB Flash - flash boardMENU DESCRIPTIONZGL EMULATION MODE TABLE Permits entry into the EMULATION ModeMENU ZGL EMULATION MODE TABLEDESCRIPTION the size of the label image, including label dimensions ZGL EMULATION MODE TABLEMENU DESCRIPTIONDGL EMULATION MODE TABLE ZGL EMULATION MODE TABLEMENU DESCRIPTIONMENU DGL EMULATION MODE TABLEDESCRIPTION MENU DGL EMULATION MODE TABLEDESCRIPTION TGL EMULATION MODE TABLE DGL EMULATION MODE TABLEMENU DESCRIPTIONMENU TGL EMULATION MODE TABLEDESCRIPTION MENU TGL EMULATION MODE TABLEDESCRIPTION IGL EMULATION MODE TABLE TGL EMULATION MODE TABLEMENU DESCRIPTIONIGL EMULATION MODE TABLE MENUDESCRIPTION Emulation 15mil - for 67 dpiMENU IGL EMULATION MODE TABLEDESCRIPTION MENU IGL EMULATION MODE TABLEDESCRIPTION DIAGNOSTICS MODE TABLE MENUDESCRIPTION MENUDIAGNOSTICS MODE TABLE MENUDESCRIPTION Grid - helps identify edge sharpness and uneven print qualityDIAGNOSTICS MODE TABLE Is an informational screen that displays the amount of DRAM installedMENU DESCRIPTIONPRINTER MANAGEMENT MODE TABLE DIAGNOSTICS MODE TABLEMENU DESCRIPTIONMENU PRINTER MANAGEMENT MODE TABLEDESCRIPTION PRINTER MANAGEMENT MODE TABLE MENUDESCRIPTION 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 baudMENU QUICK MENUS TABLES 4-17 THROUGHDESCRIPTION TROUBLESHOOTING Error Signal Troubleshooting Troubleshooting TableInterface Troubleshooting Test Print Troubleshooting Unit 5 TroubleshootingERROR SIGNAL TROUBLESHOOTING ERROR SIGNALSSOLUTION DISPLAYERROR SIGNALS SOLUTIONDISPLAY EXPLANATIONERROR SIGNALS SOLUTIONDISPLAY EXPLANATIONERROR SIGNALS SOLUTIONDISPLAY EXPLANATIONERROR SIGNALS SOLUTIONDISPLAY EXPLANATIONERROR SIGNALS SOLUTIONDISPLAY EXPLANATIONTROUBLESHOOTING TABLE TROUBLESHOOTING TABLEIMAGE VOIDS RIBBON WRINKLINGNO PRINTED IMAGE PRINTER CREATES A BLANK LABELINCORRECT LABEL POSITIONING SMEARED PRINT IMAGESINTERFACE TROUBLESHOOTING TROUBLESHOOTING STEPPARALLEL INTERFACE RS232 SERIAL INTERFACE802.11G WIRELESS INTERFACE LAN ETHERNET INTERFACECENTRONICS INTERFACE TROUBLESHOOTING STEPHEX DUMP TEST PRINT TROUBLESHOOTINGTEST LABEL PRINTING Unit 5 Troubleshooting Verifies printer settings Verifies program dataVisually inspect these rows for voids indicating defective head elementsCleaning Procedures Replacement Procedures Adjustment Procedures MAINTENANCEUnit 6 Maintenance CLEANING PROCEDURES WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TOCOOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE WHEN CLEANING TO PREVENT PERSONAL INJURYREPLACEMENT PROCEDURES PRINT HEAD REPLACEMENTFUSE REPLACEMENT Figure 6-2, Fuse ReplacementMEDIA PLATEN ROLLER REPLACEMENT Figure 6-3, Media Platen Roller ReplacementADJUSTMENT PROCEDURES LABEL SENSOR POSITIONINGPRINT HEAD BALANCE ADJUSTMENT BALANCE ADJUSTMENTPRINT HEAD PRESSURE SCALETHICKNESS BALANCE ADJUSTMENTPRINT HEAD ALIGNMENT Figure 6-7, Print Head AlignmentFigure 6-8, Ribbon Guide Alignment RIBBON GUIDE ALIGNMENT6-10 RIBBON ROLLER ALIGNMENT Figure 6-9, Ribbon Roller Alignment 6-11