SATO GL4XXE manual Test Print Troubleshooting, Hex Dump, Test Label Printing

Unit 5: Troubleshooting

TEST PRINT TROUBLESHOOTING

Chapter provides instruction on special printing to identify and resolve specific print problems.

HEX DUMP

Allows the operator to determine if there were problems in the downloading of data. The contents of the print buffer can be examined using the Hex Dump Mode. In the left column, each line of data received is numbered. The center column provides the data in hexadecimal format. And in the right column, same data is provided in the ASC ll format. Follow the flow chart provided below to perform this activity.

TEST LABEL PRINTING

Allows the operator to identify specific problems regarding mechanical performance and setup. The test label is designed to assist in the identification of print problems. Follow the flow chart provided below to perform this activity.

Screens

only display if Admin User is enabled within the Advanced Mode

POWER

ONLINE

LINE

OFFLINE

FUNCTION

DIAGNOSTICS

ENTER

DIAGNOSTICS

Priority Setting

Printer Tests

Test Count

Software Build

Hex Dump Mode

Print Error Log

Clear Error Log

Flash Installed

DRAM Installed

Ptr On Time

Printer Usage

PrintHead Usage

Head On Time

Reset Head Data

PrintHead Usage

Head Type

Head Voltage

ENTER

Priority Setting
Command*
Printer Tests
Checkerboard*	Test Count
	5 Pages*
Software Build
XXXXXX VX.XXX
Hex Dump Mode
Disable*	DIAGNOSTICS
	Print Error Log
DIAGNOSTICS	DIAGNOSTICS
FLASH Installed
	Clear Error Log
8 Megabytes
DIAGNOSTICS	Error Log Clear
DRAM Installed
32 Megabytes
DIAGNOSTICS
Ptr On Time
XXXXX.X Hours
DIAGNOSTICS
Printer Usage
XXXXX.X Meters
DIAGNOSTICS
PrinterHead Usage
XXXXX.X Meters	DIAGNOSTICS
	Head On Time
	XX.X Hours
DIAGNOSTICS
Head Type	DIAGNOSTICS
XXX DPI	Reset Head Data
DIAGNOSTICS	Resetting
Head Voltage	Head Data
XX.XX +/- X.XX volts

Figure 6-1, Diagnostics Mode

GL408-412e Operator’s Manual 5-12