Sharp AR-M237 FAX PROBLEMS, Transmission problems, The machine does not operate correctly

TROUBLESHOOTING

FAX PROBLEMS

Problems that are related to the fax function are explained in the following.

For paper misfeeds, see "MISFEED REMOVAL" in the operation manual for copier. For general machine problems, copier problems, printer problems, and network scanner problems, see the corresponding manual for the function.

The machine does not operate correctly

Problem	Cause and solution	Page
The machine does not	The power switch is turned off.	3
operate.	→ Turn on the power switch.

Transmission problems

Problem	Cause and solution	Page
	The correct dial mode is not set for your line.	-
	→ Check your line and set the correct dial mode.	3
	The telephone line is not connected.
Dialing is not possible.	→ Check the connections.
	The power switch is turned off.	3
	→ Turn on the power switch.
	The machine is not in fax mode.	12
	→ Press the [FAX] key to set the machine to fax mode.
	The receiving fax machine does not have paper.
	→ Check with the operator of the receiving machine.
Transmission is not	The sub-address or passcode is not correct.
	→ Check with the operator of the receiving machine.
possible.	The receiving machine is using the line.
	→ Check with the operator of the receiving machine.	-
	The size of the original was not correctly detected.
	→ Check the original size.
	The original was placed so that the wrong side was	10
	scanned.
The transmitted image prints	→ Make sure the original is placed so that the correct side is
	scanned.
out blank at the receiving
	The receiving machine is using thermal paper and	-
side.
	the thermal paper was loaded with the wrong side
	facing out.
	→ Check with the operator of the other machine.
	The line conditions were poor due to thunder or	-
The transmitted image is	other reason.
	→ Try the transmission again.
distorted.	The resolution and exposure settings were not	21
	suitable.
	→ Check the resolution and exposure settings.
Transmission does not take	The machine's clock is not set to the correct time.	operation manual for
place at the specified time.	→ Set the clock to the correct time.	copier
White or black lines appear	The document glass is dirty.	operation manual for
in the transmitted image.	→ Clean the document glass.	copier

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