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Sharp UP-3300 instruction manual 17Operator Maintenance, Replacing the Backup Battery Pack

Models: UP-3300

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17Operator Maintenance

17Operator Maintenance

Replacing the Backup Battery Pack

The memory backup battery pack has an expected life of approximately three years under normal conditions (temperature extremes can shorten the life of the battery). Replace the memory backup battery pack every three years.

The battery pack is not available on the market, so please contact your dealer and ask him or her for replacement when you need a new one. Be sure to use a battery pack specified by SHARP.

Use of other battery packs could damage your POS terminal.

Caution : When you replace the battery pack, keep the POS terminal turned on. If you replace the battery pack with the power switch off, all the data in memory will be lost.

1.Remove the screw in front of the battery compartment cover located at the bottom of the terminal and slide the cover in the direction of the arrow to detach it.

Battery compartment cover

2

1

2.Take out the battery pack.

3.Disconnect the connector.

Connector

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Image 244

Sharp UP-3300 instruction manual 17Operator Maintenance, Replacing the Backup Battery Pack

Contents

POS TERMINAL UP-3300MODEL VORSICHT AVISOVARNING VORSICHTFOR CUSTOMERS IN U.K GREEN-AND-YELLOW:Earth BLUE:Neutral BROWN:Live“WARNING: THIS APPARATUS MUST BE EARTHED.” Environment ProtectionPRECAUTION INTRODUCTIONCONTENTS Link PLU entries ·························································································································· 46 Combo meal entries ···················································································································· 46 With/without entries ····················································································································· 47 PLU level shift for direct PLUs ·································································································· 48 PLU price level shift ···················································································································· 50 Condiment entries ······················································································································· 51 Happy hour ·································································································································· 53 Department shift ·························································································································· 53 Pint entries ·································································································································· 10.Correction after Finalizing a Transaction ······················································································· 12.How to Use the Programming Keyboard ························································································ 131 Programming Keyboard Layout·········································································································· 131 How to Program Alphanumeric Characters ························································································ 132 Using character keys on the keyboard ······················································································ 132 Entering character codes ·········································································································· 15.Electronic Journal/Data Clear ·········································································································· 1Part Names and Functions External ViewFront view Rear viewDisplay Operator display touch panel∙Screen example REG mode Time Mode captionClerk code Stock indicator Department shift status indicator D1-D4VAT shift status indicator Receipt ON/OFF status indicator RClerk Keys Real clerk keys 1, 2, 3, 4, 5, andClerk code entry 1 through Clerk entry keysDisplay Adjustment 2Before Operating the POS Terminal∙Brightness control ∙Contrast controlOperating Modes 3Selecting an Operating ModeMode selection window Procedure Procedure Mode SelectionSelecting a mode Returning to the mode selection window4Receipts Type of ReceiptsAddition receipt type Addition without payment receipt typeSingle/double receipt type Single/double + addition receipt typeDouble receipt Single receiptDouble addition receipt type Addition + single receipt typeDouble addition + single receipt type Sorted Receipt Function LOGO Header PL000001LOGO Header ExamplePL000001 LOGO Header PL000002 LOGO Header PL000004 LOGOHeader PL000003 Addition without payment receipt typeLOGO Header PL000002 LOGO Header PL000004 LOGO HeaderLOGO Header PL000003 • Addition + single receipt typeError Warning 5Prior to EntriesPreparations for Entries Sample Receipt6Entries Function Key DescriptionTouch-panelkeyboard Transition of the keyboardKeyboard layout default · Main-1Home keyboard· Main-2keyboard · Main-3keyboard· Condiment-1keyboard · Sub-1/Sub-2/Sub-3keyboard· Condiment-2keyboard · Condiment-3keyboard · Bill separate/Bill total keyboard · Function menu 5 TEXT2 keyboardThis keyboard appears when you touch the This keyboard appears when you touch the· PGM COMMAND keyboard · X/Z COMMAND keyboard· PGM mode keyboard · X/Z mode keyboard· Drive thru D-THRUkeyboard This keyboard appears when you select the· Character keyboard Page PageCaption default Function keys list default keyboard and labelsFunction Function Caption defaultFINAL Function Caption defaultPAYMENT How to Use the Touch Panel ∙In the PGM/XZ mode∙In the REG mode Procedure Clerk AssignmentItem Selection from the Menu Window Real clerk key system factory-setStarting Cash Memory Entry ProcedureItem Entries Single item entriesDepartment entries DisplayProcedure ProcedureExample Key OperationRepeat entries Multiplication entriesNormal method ProcedureSplit-pricingentries FF methodProcedure ExampleSICS entries SIF entriesExample Key OperationScale entries Manual scale entriesProcedure ExampleAuto scale entries ProcedureExample Key OperationNon-turnoversales ExampleKey Operation DisplaySpecial Entries for PLUs Promotion normal selling functionIn the case of <Sale 1> above ExamplePromotion set selling function In the case of <Sale 1> above Key OperationExample DisplayLink PLU entries Combo meal entriesExample Key OperationWith/without entries ProcedureExample Key OperationPLU level shift for direct PLUs Automatic return mode for PLU levelsLock shift mode for PLU levels ProcedureExample Key OperationDisplay Key OperationPLU price level shift Automatic return mode for price shiftsLock shift mode for price shifts ProcedureCondiment entries ExampleExample Key OperationExample Key OperationDisplay Select “RARE” from the key listHappy hour Department shiftShift by price level shift key Shift by clerkPint entries ProcedureExample Key OperationDisplay of Subtotals SubtotalDifference subtotal Differ ST ExampleFinalization of Transaction Cash or check tenderingCash tendering Check tenderingMixed tendering check + cash ExampleKey Operation DisplayCredit sale ExampleKey Operation DisplayComputation of VAT Value Added Tax/Tax VAT/tax systemProcedure ProcedureVAT shift entries ProcedureExample Key OperationGuest Check GLU/PBLU GLU/PBLU systemNew guest ProcedureAdditional ordering ProcedureExample Key OperationSettlement ProcedureExample Key OperationDrive-throughfunction Drive-throughscreenOrder taker machine Cashier station machineSelect the drive- through code Touch the pertinent windowSelective codes Select the drive- through code WAITNew car ProcedureExample Key OperationProcedure ProcedureAdditional ordering ExampleDeposit entries ProcedureExample Key OperationTransferring guest checks out Transferring guest checks inProcedure ProcedureBill printing PrintProcedure ExampleIntermediate GLU reading only for GLU system Bill totalizing/bill transferBill totalizing ProcedureBill transfer ProcedureExample Key OperationBill separating ProcedureExample Key OperationExample Key OperationSelect “3 MEAT” from the original window Select “6 EGG” from the original windowTransaction migration ProcedureExample Key OperationAuxiliary Entries Percent calculations premium or discountPercent calculation for a subtotal Percent calculation for item entriesDiscount entries Discount for a subtotalDiscount for item entries ExampleRefund entries Return entriesExample Key OperationPrinting of non-addcode numbers Printing of free textProcedure ExamplePrint sample Entertainment billProcedure Payment Treatment Tip-inentriesProcedure ExamplePreset rate : Currency exchangeCurrency exchange key used : EXCHANGE1 Case of opening foreign currency drawerReceived-on-accountentries Direct key entriesMenu-basedentries ProcedurePaid-outentries Direct key entries cash-onlyentryMenu-basedentries cash-onlyentry ProcedureNo-saleexchange Transferring cashProcedure ProcedureCashing a check ProcedureExample Key OperationService charge VIP salesProcedure ExampleWASTE mode ProcedureExample Key OperationEmployee Function Clerk/manager sign-onEmployee’s working time recording XXXXTime-editoperation ExampleKey Operation DisplayKey Operation TRAINING ModePrint Supervisor Clerk ProcedureExample Key OperationOverlapped Clerk Entry ExampleKey Operation Display7Correction Correction of the Last Entry Direct VoidREG MODE MGR MODE ExampleExample Key OperationSelected items Selection by touch operation DisplaySubtotal Void ExampleKey Operation Display8Special Printing Function Copy Receipt PrintingREG MODE ExampleGuest Check Copy Validation Printing FunctionProcedure Example9Manager Mode Entering the Manager ModeOverride Entries MGR MODETip Paid Entries Bill recording/Bill voidurnal Print oCancellation receipt 10Correction after Finalizing aTransaction Incorrect receipt11Reading X and Resetting Z How to take a X1/Z1 or X2/Z2 reportof Sales Totals X2/Z2Item DescriptionData to be entered X1/Z1Item DescriptionData to be entered X1/Z1Daily Sales Totals General report• Sample X report • Sample Z reportNon-turnover3 counter and total Report title Validation print counter Bill print counter Department report Individual group total report ondepartments Full group total report on departmentsPLU report by designated range • Sample X report• Sample Z report The subsequent printout occursCombo sales report • Sample X reportPLU code Description price-1 PLU range Combo sales counter and totalPLU report by associated department • Sample X report• Sample Z report Description Associated dept. code PLU codeIndividual group report on PLUs PLU stock reportFull group total report on PLUs PLU codePLU cost report PLU code Range Item cost for price levelSales amount for price level Sales q’ty for price level Description• By amount PLU top 20 report• By q’ty PLU zero sales report full PLU minimum stock reportPLU zero sales report by dept PLU code DescriptionPLU group total report by hour Total in drawer reportTransaction report Sample X report Sample Z reportChief report Commission sales reportTax report Full clerk report • Sample X report• Sample Z report Clerk code Clerk name Order totalSample X report Individual clerk report• Sample Z report Cash counter and total Check 1 sale counter and totalCredit 1 sale and tendering and total Exchange 1 counter and total Cash in drawerDrink dispenser error reading amount of Drink dispenser resetting reportClerk report Drink dispenser misoperationDrive-throughservice time report Employee active status reportHourly report Sample X reportLabor cost % report Ingredient stock reportGLU/PBLU report Sample X reportGLU/PBLU report by clerk Drive-throughreport• Sample X report • Sample Z reportDrive-throughreport by clerk Balance reportBill report X1/Z1 stacked reportsPeriodic Consolidation General information• Sample X report • Sample Z reportEmployee report Over time report• Sample X report • Sample Z reportEmployee time adjustment Daily net reportX2/Z2 stacked report reportCompulsory Cash/Check Declaration Types of compulsory cash/check declarationKey operation Individual clerk Z report OP X/Z modeCCD entry amount Clerk code/clerk name Order total Commission sale 1 totalCash in drawer to be obtained Check in drawer to be obtained12How to Use the Programming Keyboard Programming Keyboard LayoutHow to Program Alphanumeric Characters Using character keys on the keyboardCharacter Keyboard Page PageEntering character codes 13Programming Basic InstructionsPRICE MODE PGM1 MODE PGM2 MODE AUTO KEY MODE ProcedureCharacter entry Selective entryArticle Programming ProcedureDepartment •DESCRIPTION Use the character entry•KEY COLOR Use the selective entry • ITEM VP Use the selective entryDepartment continued • RECEIPT TYPE Use the selective entryHALO Use the numeric entry •COMMIS. Gr. No. Use the numeric entryProcedure •SIGN Use the selective entry•KEY COLOR Use the selective entry PLU continued • BASE QTY Use the numeric entryPRICE SHIFT Use the selective entry • COMBO/LINK TBL# Use the numeric entry•HOURLY Gr.#1 through #3 Use the numeric entry • OUTPUT KP No.1 and No.2 Use the numeric entry•PINT BASE QTY Use the numeric entry PLU continued•OPERATION Use the selective entry PLU rangeProcedure PLU stock • CURRENT STOCKNEW STOCK Use the numeric entry ProcedureIngredient DESCRIPTOR Use the character entry• COST Use the numeric entry ProcedureIngredient stock • ADD VALUE Use the numeric entryProcedure • CURRENT STOCK•TYPE Use the selective entry PLU menu keyProcedure Combo meal Combo PLU •COMBO PLUXX• PRICE Use the numeric entry Procedure•LINK PLU #X Link PLU tableProcedure Condiment table Condiment table• CONDIMENT PLUXX •NEXT LINK TBL# Use the numeric keyProcedure Promotion table normal selling •TEXT Use the character entryDISCOUNT AMOUNT Use the numeric entry • TRIP LEVEL Use the numeric entryProcedure Promotion table set selling•TEXT Use the character entry •QTY Use the numeric entry Recipe tableProcedure Scale table WEIGHT Use the numeric entryProcedure • DEPT. SHIFT 1 through 4 Use the numeric entry ProcedureProcedure Department shiftLeads to the programming for each key Direct Key ProgrammingProcedure Direct PLU/dept. key TYPE Use the selective entry•LEVEL1 thru 10 Use the numeric entry ProcedureFunctional Programming ProcedureDiscount key -1 through •AMOUNT Use the numeric entry• SIGN Use the selective entry •HALO High Amount Lockout Use the numeric entryPercent key %1 through %9 CommissionRATE Use the numeric entry Percent rate 0.00 to •ENTRY TYPE Use the selective entry• TEXT Use the character entry Service chargeProcedure ProcedureDeposit ProcedureProcedure •HALO High Amount Lockout Use the numeric entry•HALO High Amount Lockout Use the numeric entry Procedure• TEXT Use the character entry Media Key Programming ProcedureCash key • BILL PRINT Use the selective entryFOOTER PRINT Use the selective entry • NON-ADD# ENTRY Use the selective entryCheck key CHK through CHK4• EFT FUNCTION Use the selective entry •NON-ADD# ENTRY Use the selective entryCredit key CR1 through CR8 VP Use the selective entryProcedure • TEXT Use the character entryHotel transfer key Procedure• TEXT Use the character entry • BILL PRINT Use the selective entryCash in drawer Check changeProcedure ProcedureCheck cashing ProcedureProgram each item as follows Up to 12 characters can be enteredCurrency Programming Foreign drawer• RATE Use the numeric entry •TAB Use the numeric entry Tabulation 0 toText Programming ProcedureFunction text N E TV O I D ProcedureFunction text continued C O P YB . T B . SG L U # C A R #Default Function text continuedDepartment group text PLU group textProcedure ProcedurePLU hourly group text ProcedurePersonnel Programming ProcedureClerk •NAME Use the character entry•VIP SALE Use the selective entry • GLU SYSTEM Use the selective entryClerk continued PGM2 MODE Use the selective entry• PGM1 MODE Use the selective entry • PRICE MODE Use the selective entryProcedure ManagerYou can program a secret code for each manager Employee • EMPLOYEE Use the numeric entry•DAILY WORK TIME Use the numeric entry Procedure• * OVER-TIMERATE Use the numeric entry Job location table• SALARY AMOUNT Use the numeric entry Procedure• DRAWER ALARM Use the numeric entry Terminal Programming•CONSECUTIVE# Use the numeric entry • BILL NUMBER Use the numeric entryDate/Time Setting Date/timeDATE Use the numeric entry • TIME Use the numeric entryOptional Feature Selection Procedure•ISSUED ITM VD Use the selective entry Function prohibitionOP X/Z REPORT Use the selective entry • PAID OUT Use the selective entryFunction selection • REFUND VP Use the selective entry• -VP Use the selective entry • DOUBLE RCPT HEAD Use the selective entry• WHEN T-LOGFULL Use the selective entry • WHEN E.J. FULL Use the selective entryFunction selection continued • RETURN TO PRICE1 Use the selective entryPrinting selection • # OF PURCHASE Use the selective entry• TIME Use the selective entry • JOURNAL SELECT Use the selective entryPrinting selection continued NET ON BILL Use the selective entry• TIME ON BILL Use the selective entry • BILL ON SLIP Use the selective entryPrinting selection continued PRINT: NOT PRINTPRINT: NOT PRINT DOMESTIC ONLY: WITH FOREIGNReport Programming ProcedureZero skip • CLERK Use the selective entry• TRANSACTION Use the selective entry • DEPARTMENT Use the selective entryGeneral report format • TAX SALE Use the selective entry• CID Use the selective entry ProcedureStacked report •01 GENERAL General report•02 BALANCE Balance report •04 DEPT.IND.GROUP Use the numeric entry•24 DD ERROR • 25 DD RESET•27 EMP. ADJUSTMENT Use the numeric entry Stacked report continued29 HOURLY Use the numeric entry • 30 LABOR COST%•32 DAILY NET 34 GLU Use the numeric entryMessage Programming ProcedureReceipt logo Free text• RECEIPT LOGO Use the character entry • FREE TEXT Use the character entryValidation printing text Slip textSlip footer • VP TEXT Use the character entryEntertainment bill message Payee namePAYEE NAME Use the character entry ProcedureProcedure Function Key Programming•KEY COLOR Use the selective entry Device Configuration Programming ProcedureJournal printer Receipt printer• TERMINAL# Use the numeric entry •PRINTER NAME Use the selective entryReceipt printer continued Slip printerRCPT LENGTH Use the numeric entry ProcedureSlip printer continued Report printer Remote printer KP#1 through KP#9•SLIP MAX LINE Use the numeric entry ProcedureRemote printer continued Scale/Drink dispenser/On-line• SECOND KP Use the numeric entry • NAME Use the character entryDrive-throughCode Programming Drive-throughcode• START CODE Use the numeric entry • END CODE Use the numeric entry1. In the SETTING window, select “16 TAX.” Tax Programming•RATE SIGN Use the selective entry –:Minus rate •TAX RATE Use the numeric entryIR Data Send Programming IR data send• TO Use the selective entry SEND DATA Use the selective entryIR Data Receive Programming IR data receive• FROM Use the selective entry ProcedureDrink Dispenser Programming ProcedureDrink dispenser preset •VALUE NUMBER Use the numeric entry• SEPARATE CODE Use the numeric entry •PRINT FORMAT Use the selective entryDrink dispenser operator DownloadingCLERK CODE Use the numeric entry • GLU START CODE Use the numeric entryOn-lineConfiguration Programming •BAUD RATE Use the selective entry•START CODE Use the numeric entry Start code 0 to •END CODE Use the numeric entry End code 0 toPrice Mode Programming ProcedureAutomatic Sequencing Key Programming ProcedureReading of Stored Programs Program reading sequenceAvailable mode ItemAvailable mode DescriptionMESSAGE Sample printouts • Departments PGM1 or PGM2 mode• PLUs PGM1 or PGM2 mode open and preset/preset/open /inhibited0 0 0 0 2 Amount entry type Price shift compulsory/inhibited/allowed• PLUs continued • Link PLU table PGM2 mode• Combo meal PGM2 mode PLU’s menu type Blank : Normal L : Link PLU• Promotion table Normal selling PGM2 mode • Condiment table PGM2 mode• Promotion table Set selling PGM2 mode • Recipe table PGM2 mode• Ingredient PGM1 or PGM2 mode • Scale table PGM2 mode• Department shift PGM2 mode • PLU menu key PGM2 mode• Functions PGM1 or PGM2 mode • Media PGM2 modeReport type Sign plus/minus Function text Amount HALO Type I=Item S=Subtotal• Clerk PGM1 or PGM2 mode • Employee PGM2 mode• Manager PGM2 mode Job location table PGM2 mode• Optional features PGM2 mode Report type Setting Item• Optional features continued Function text PGM2 modeReport type Function text default Text preset Drawer open alarm time Hourly reportPage • Department group text PGM2 mode • PLU hourly group text PGM2 mode• PLU group text PGM2 mode Report type Function text default Text preset• Message PGM2 mode • Tax rate PGM2 mode• Function key PGM2 mode • Drive-throughcode PGM2 modeDevice configuration PGM2 mode • AUTO key PGM2 mode• Direct key PGM2 mode Report type AUTO key no Key operationOn-lineconfiguration PGM2 • Drink dispenser PGM2 mode• ROM version PGM2 Drink dispenser numberProcedure to return from Off-lineto On-linemode 14Drink DispenserCauses of drink dispenser misoperation Misoperation file reading Description of misoperationProcedure Procedure FunctionGLU code Destination GLU codeResetting Z report 15Electronic Journal/Data ClearElectronic journal Data clear16EURO Migration Function EURO statusItems Type B17Operator Maintenance Replacing the Backup Battery Pack4.Connect the connector of a new battery pack In Case of Power Failure Before Calling for ServiceFault Checking18Options List of Options19Specifications SHARP CORPORATION T TINSE2378BHZZ ➀