Case of Power Failure, Before Calling for Service | Sharp UP-3300

In Case of Power Failure

When power is lost, the POS terminal retains its memory contents and all information on sales entries.

•When power failure is encountered in POS terminal idle state or during an entry, the POS terminal returns to the normal state of operation after power recovery.

Before Calling for Service

The malfunctions shown in the left-hand column below, labeled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service.

Fault	Checking

• The display does not illuminate.	• Is power supplied to the electric outlet?
	• Is the power cord plug out or loosely connected
	to the electrical outlet?
	• Is the power switch in the “ON” position?
	• Are the brightness control and the contrast
	control adjusted correctly?
	• Is the terminal in screen-save mode?

• The display is illuminated, but the whole	• See the printer manual.
machine refuses entries.

• No receipt is issued.	• See the printer manual.

• No journal paper is taken up.

• Printing is unusual.

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Image 246

Sharp UP-3300 instruction manual Case of Power Failure, Before Calling for Service, 243, Fault Checking

Contents

UP-3300 Aviso Umweltschutz GREEN-AND-YELLOW Earth BLUENeutral BROWNLiveEnvironment Protection Protection de l’environnement Introduction Contents Page Page Page Page Front view Part Names and FunctionsExternal View Rear view ∙ Screen example REG mode DisplayOperator display touch panel Screen save mode ∙ Display example 1 REG mode∙ Display example 2 PGM mode Clerk code entry 1 through Clerk KeysReal clerk keys 1, 2, 3, 4, 5, Clerk entry keys ∙ Brightness control Display AdjustmentBefore Operating the POS Terminal ∙ Contrast control Selecting an Operating Mode Mode selection windowOperating Modes Mode Selection Selecting a modeReturning to the mode selection window Addition receipt type ReceiptsType of Receipts Addition without payment receipt type Single/double receipt type Single/double + addition receipt typeDouble receipt Single receipt Addition + single receipt type Double addition receipt typeDouble addition + single receipt type Sorted Receipt Function Key OperationAddition receipt type Addition without payment receipt type Single/double + addition receipt type Addition + single receipt type Preparations for Entries Error WarningPrior to Entries Sample Receipt Entries Function Key DescriptionTouch-panel keyboard · Main-2 keyboard Keyboard layout default· Main-1 Home keyboard · Main-3 keyboard · Sub-1/Sub-2/Sub-3 keyboard · Condiment-1 keyboard· Condiment-2 keyboard · Condiment-3 keyboard Key on the Condiment-2 Keyboard · Bill separate/Bill total keyboard · Function menu 5 TEXT2 keyboard · PGM Command keyboard · X/Z Command keyboard · PGM mode keyboard · X/Z mode keyboard· Drive thru D-THRU keyboard · Character keyboard Function keys list default keyboard and labels Caption defaultFunction Caption default Function Final Payment How to Use the Touch Panel ∙ In the PGM/XZ modeCursor control by touching options or items in the window ∙ In the REG mode Clerk Assignment Item Selection from the Menu Window Starting Cash Memory Entry Department entries Item EntriesSingle item entries Key Operation Display PLU menu-based entries PLU entries and subdepartment entries PLU code entries PLU entries and subdepartment entries FF method for speedy entries in the fast food restaurants Repeat entriesMultiplication entries Normal method Split-pricing entries FF method Single item cash sale SICS/single item finalize SIF entries Sics entriesSIF entries Scale entries Manual scale entries Auto scale entries Normal method Display Non-turnover sales Special Entries for PLUs Promotion normal selling functionCase of Sale 1 above Key Operation Display Promotion set selling function Case of Sale 1 above Key Operation Link PLU entries Combo meal entries With/without entries With Automatic return mode for PLU levels Lock shift mode for PLU levelsPLU level shift for direct PLUs 000001 000002 Automatic return mode for price shifts Lock shift mode for price shiftsPLU price level shift Condiment entries Example 000021 Shift by price level shift key Happy hourDepartment shift Shift by clerk Pint entries Display of Subtotals SubtotalDifference subtotal Differ ST Cash tendering Key Operation Display Finalization of TransactionCash or check tendering Check tendering Key Operation Display Mixed tendering check + cash Cash or check sale that does not need any tender entry Credit sale Mixed-tender sale cash or check tendering + credit tendering Computation of VAT Value Added Tax/Tax VAT/tax systemAutomatic VAT 1 through 3 and tax 4 through 6 system VAT shift entries Guest Check GLU/PBLU GLU/PBLU systemNew guest Additional ordering Xxxxxx Settlement Order taker machine Drive-through functionDrive-through screen Cashier station machine Selective codes Select the drive- through code New car Open the CAR Deposit entries Transferring guest checks out or in Transfer-in/out Transferring guest checks outTransferring guest checks Bill printing Key Operation Print Intermediate GLU reading only for GLU system Bill totalizing/bill transferBill totalizing Bill transfer Bill separating Enter Nbal Bill S Transaction migration Percent calculation for a subtotal Auxiliary EntriesPercent calculations premium or discount Percent calculation for item entries Discount entries Discount for a subtotalDiscount for item entries Refund entries Return entries Printing of non-add code numbers Printing of free text Entertainment bill Print sample Payment Treatment Tip-in entries Currency exchange Case of opening foreign currency drawer Received-on-account entries Direct key entriesMenu-based entries Paid-out entries Direct key entries cash-only entryMenu-based entries cash-only entry No-sale exchange Transferring cash Cashing a check Service charge VIP sales Waste mode Employee Function Clerk/manager sign-onEmployee’s working time recording Time-edit operation Xxxx Training Mode Supervisor Clerk Overlapped Clerk Entry Correction Correction of the Last Entry Direct Void Selected items Selection by touch operation Subtotal Void Special Printing Function Copy Receipt Printing Guest Check Copy Validation Printing Function Manager Mode Entering the Manager ModeOverride Entries Urnal Tip Paid EntriesBill recording/Bill void 100 Incorrect receipt Cancellation receipt Correction after Finalizing a Transaction101 102 Reading X and Resetting Z Sales TotalsHow to take a X1/Z1 or X2/Z2 report To take a X1 or X2 report Data to be entered 103Description X1/Z1 X2/Z2 104 105 Daily Sales TotalsGeneral report Sample X report Sample Z report 106 107 Full group total report on departments 108Sample X report PLU report by designated range 109 Combo sales report 110 PLU report by associated department 111 Individual group report on PLUs PLU stock report Full group total report on PLUs112 PLU cost report 113 PLU top 20 report 114By amount By q’ty PLU zero sales report full PLU minimum stock report PLU zero sales report by dept115 PLU group total report by hour Total in drawer report Transaction report116 Commission sales report Chief report Tax report117 Full clerk report 118 Individual clerk report 119 120 Amount of Drink dispenser resetting report 121 Drive-through service time report Employee active status report Hourly report122 Labor cost % report Ingredient stock report GLU/PBLU report123 GLU/PBLU report by clerk Drive-through report124 X1/Z1 stacked reports Drive-through report by clerkBalance report Bill report 125 Periodic Consolidation General information126 Employee report Over time report127 Employee time adjustment Daily net report Report X2/Z2 stacked report128 Compulsory Cash/Check Declaration Key operation Individual clerk Z report OP X/Z modeFull clerk Z report X1/Z1 mode 129 130 How to Use the Programming Keyboard Programming Keyboard Layout131 How to Program Alphanumeric Characters Using character keys on the keyboard132 Entering character codes 133 Programming Basic Instructions134 135 Character entrySelective entry Article Programming 136 Department 137 138 139 Sign Use the selective entry PLU 140 141 Hourly Gr.#1 through #3 Use the numeric entryOutput KP No.1 and No.2 Use the numeric entry PLU range 142 PLU stock 143NEW Stock Use the numeric entry Descriptor Use the character entry Ingredient144 Cost Use the numeric entry Ingredient stock 145ADD Value Use the numeric entry PLU menu key 146Type Use the selective entry Combo meal Combo PLU 147Price Use the numeric entry Link PLU table 148 Condiment table 149Condiment table 150 Condiment Pluxx Discount Amount Use the numeric entry Promotion table normal selling151 Trip Level Use the numeric entry Promotion table set selling 152 Recipe table 153 Scale table 154 155 DEPT. Shift 1 through 4 Use the numeric entry Direct Key Programming 156Leads to the programming for each key Direct PLU/dept. key 157LEVEL1 thru 10 Use the numeric entry Functional Programming 158 Amount Use the numeric entry Discount key -1through159 Halo High Amount Lockout Use the numeric entry Percent key %1 through %9 Commission160 Tip 161 Deposit 162 163 Media Key Programming 164 Cash key 165 EFT Function Use the selective entry Check key CHK through166 Change DUE Use the selective entry Credit key CR1 through CR8 167 Hotel transfer key 168 169 Cash in drawerCheck change Text Use the character entry Description for check change Check cashing 170Text Use the character entry Description for check cashing Foreign drawer Currency ProgrammingCurrency exchange key EXCHANGE1 through EXCHANGE9 171 Text Programming 172 Function text 173 P Y 174 U # R #175 176 Department group textPLU group text Text Use the character entry Description for the PLU group PLU hourly group text 177 Personnel Programming 178 Clerk 179 180 Manager 181 Employee Use the numeric entry Employee182 Daily Work Time Use the numeric entry Salary Amount Use the numeric entry Job location table183 OVER-TIME Rate Use the numeric entry 184 Drawer Alarm Use the numeric entryTerminal Programming Bill Number Use the numeric entry 185 Date/Time SettingDate/time Date Use the numeric entry Optional Feature Selection 186 Function prohibition 187 Function selection 188 189 Printing selection 190 191 192 GUEST# on KP Use the selective entry Guest# print on KP onQTY1 Print on KP Use the selective entry Qty1 print on KP Report Programming 193 Zero skip 194 TAX Sale Use the selective entry General report format195 CID Use the selective entry Stacked report 196 197 Over Time Use the numeric entry Over time report 198Hourly Use the numeric entry GLU Use the numeric entry Message Programming 199 200 Receipt logoFree text Receipt Logo Use the character entry Slip footer Validation printing textSlip text 201 202 Entertainment bill messagePayee name Payee Name Use the character entry Function Key Programming 203 Device Configuration Programming 204 Journal printer Receipt printer205 Slip printer 206Rcpt Length Use the numeric entry Slip printer Report printer Remote printer KP#1 through KP#9207 208 Remote printerScale/Drink dispenser/On-line Second KP Use the numeric entry Drive-through Code Programming Drive-through code209 Rate Sign Use the selective entry Minus rate Tax Programming210 TAX Rate Use the numeric entry IR Data Send Programming IR data send211 212 IR Data Receive ProgrammingIR data receive From Use the selective entry Drink Dispenser Programming 213 Value Number Use the numeric entry Drink dispenser preset214 Separate Code Use the numeric entry Drink dispenser operator Downloading215 On-line Configuration Programming 216 Price Mode Programming 217 Automatic Sequencing Key Programming 218 Program reading sequence Description Available modeReading of Stored Programs 219 220 Departments PGM1 or PGM2 mode Sample printouts221 PLUs PGM1 or PGM2 mode 222 PLUs Link PLU table PGM2 mode Combo meal PGM2 mode223 Promotion table Set selling PGM2 mode Recipe table PGM2 mode 224 Happy hour PGM2 mode Ingredient PGM1 or PGM2 mode Scale table PGM2 modeDepartment shift PGM2 mode PLU menu key PGM2 mode 225 Functions PGM1 or PGM2 mode Media PGM2 mode 226 Clerk PGM1 or PGM2 mode Employee PGM2 mode Manager PGM2 mode Job location table PGM2 mode227 Optional features PGM2 mode 228 Optional features Function text PGM2 mode 229 230 PLU group text PGM2 mode 231 Drive-through code PGM2 mode Message PGM2 mode Tax rate PGM2 modeFunction key PGM2 mode 232 Auto key PGM2 mode Direct key PGM2 mode Device configuration PGM2 mode233 Drink dispenser PGM2 mode ROM version PGM2 On-line configuration PGM2234 Drink Dispenser When an entry error is found, perform the following stepsProcedure to return from Off-line to On-line mode 235 Drink dispenser misoperation and misoperation file Causes of drink dispenser misoperation236 Description of misoperation Misoperation file reading237 238 Data clear Electronic Journal/Data ClearElectronic journal 239 Euro status Euro Migration Function240 Items Type B Type C Type D Operator Maintenance Replacing the Backup Battery Pack241 242 Fault Checking Case of Power FailureBefore Calling for Service 243 Options List of Options244 Specifications 245 Sharp Corporation