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Sharp UP-3300 In Case of Power Failure, Before Calling for Service, Fault, Checking

Models: UP-3300

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In Case of Power Failure

In Case of Power Failure

When power is lost, the POS terminal retains its memory contents and all information on sales entries.

•When power failure is encountered in POS terminal idle state or during an entry, the POS terminal returns to the normal state of operation after power recovery.

Before Calling for Service

The malfunctions shown in the left-hand column below, labeled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service.

Fault	Checking

• The display does not illuminate.	• Is power supplied to the electric outlet?
	• Is the power cord plug out or loosely connected
	to the electrical outlet?
	• Is the power switch in the “ON” position?
	• Are the brightness control and the contrast
	control adjusted correctly?
	• Is the terminal in screen-save mode?

• The display is illuminated, but the whole	• See the printer manual.
machine refuses entries.

• No receipt is issued.	• See the printer manual.

• No journal paper is taken up.

• Printing is unusual.

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Sharp UP-3300 instruction manual In Case of Power Failure, Before Calling for Service, Fault, Checking

Contents

UP-3300 POS TERMINALMODEL VARNING VORSICHTAVISO VORSICHT“WARNING: THIS APPARATUS MUST BE EARTHED.” FOR CUSTOMERS IN U.KGREEN-AND-YELLOW:Earth BLUE:Neutral BROWN:Live Environment ProtectionPRECAUTION INTRODUCTIONCONTENTS Link PLU entries ·························································································································· 46 Combo meal entries ···················································································································· 46 With/without entries ····················································································································· 47 PLU level shift for direct PLUs ·································································································· 48 PLU price level shift ···················································································································· 50 Condiment entries ······················································································································· 51 Happy hour ·································································································································· 53 Department shift ·························································································································· 53 Pint entries ·································································································································· 10.Correction after Finalizing a Transaction ······················································································· 12.How to Use the Programming Keyboard ························································································ 131 Programming Keyboard Layout·········································································································· 131 How to Program Alphanumeric Characters ························································································ 132 Using character keys on the keyboard ······················································································ 132 Entering character codes ·········································································································· 15.Electronic Journal/Data Clear ·········································································································· Front view 1Part Names and FunctionsExternal View Rear view∙Screen example REG mode DisplayOperator display touch panel Time Mode captionVAT shift status indicator Clerk code Stock indicatorDepartment shift status indicator D1-D4 Receipt ON/OFF status indicator RClerk code entry 1 through Clerk KeysReal clerk keys 1, 2, 3, 4, 5, and Clerk entry keys∙Brightness control Display Adjustment2Before Operating the POS Terminal ∙Contrast control3Selecting an Operating Mode Operating ModesMode selection window Selecting a mode Procedure ProcedureMode Selection Returning to the mode selection windowAddition receipt type 4ReceiptsType of Receipts Addition without payment receipt typeDouble receipt Single/double receipt typeSingle/double + addition receipt type Single receiptAddition + single receipt type Double addition receipt typeDouble addition + single receipt type LOGO Header Sorted Receipt FunctionLOGO Header PL000001 ExampleHeader PL000003 PL000001LOGO Header PL000002 LOGO Header PL000004 LOGO Addition without payment receipt typeLOGO Header PL000003 LOGO Header PL000002LOGO Header PL000004 LOGO Header • Addition + single receipt typePreparations for Entries Error Warning5Prior to Entries Sample ReceiptTouch-panelkeyboard 6EntriesFunction Key Description Transition of the keyboard· Main-2keyboard Keyboard layout default· Main-1Home keyboard · Main-3keyboard· Sub-1/Sub-2/Sub-3keyboard · Condiment-1keyboard· Condiment-2keyboard · Condiment-3keyboard This keyboard appears when you touch the · Bill separate/Bill total keyboard· Function menu 5 TEXT2 keyboard This keyboard appears when you touch the· PGM COMMAND keyboard · X/Z COMMAND keyboard· Drive thru D-THRUkeyboard · PGM mode keyboard· X/Z mode keyboard This keyboard appears when you select the· Character keyboard Page PageFunction keys list default keyboard and labels Caption defaultFunction Caption default FunctionFINAL Caption default FunctionPAYMENT How to Use the Touch Panel ∙In the PGM/XZ mode∙In the REG mode Item Selection from the Menu Window ProcedureClerk Assignment Real clerk key system factory-setStarting Cash Memory Entry ProcedureDepartment entries Item EntriesSingle item entries DisplayExample ProcedureProcedure Key OperationNormal method Repeat entriesMultiplication entries ProcedureProcedure Split-pricingentriesFF method ExampleExample SICS entriesSIF entries Key OperationProcedure Scale entriesManual scale entries ExampleExample Auto scale entriesProcedure Key OperationKey Operation Non-turnoversalesExample DisplayIn the case of <Sale 1> above Special Entries for PLUsPromotion normal selling function ExampleExample Promotion set selling functionIn the case of <Sale 1> above Key Operation DisplayExample Link PLU entriesCombo meal entries Key OperationExample With/without entriesProcedure Key OperationLock shift mode for PLU levels PLU level shift for direct PLUsAutomatic return mode for PLU levels ProcedureDisplay ExampleKey Operation Key OperationLock shift mode for price shifts PLU price level shiftAutomatic return mode for price shifts ProcedureExample Condiment entriesExample Key OperationDisplay ExampleKey Operation Select “RARE” from the key listShift by price level shift key Happy hourDepartment shift Shift by clerkExample Pint entriesProcedure Key OperationDifference subtotal Differ ST Display of SubtotalsSubtotal ExampleCash tendering Finalization of TransactionCash or check tendering Check tenderingKey Operation Mixed tendering check + cashExample DisplayKey Operation Credit saleExample DisplayProcedure Computation of VAT Value Added Tax/TaxVAT/tax system ProcedureExample VAT shift entriesProcedure Key OperationNew guest Guest Check GLU/PBLUGLU/PBLU system ProcedureExample Additional orderingProcedure Key OperationExample SettlementProcedure Key OperationOrder taker machine Drive-throughfunctionDrive-throughscreen Cashier station machineSelective codes Select the drive- through code Select the drive- through codeTouch the pertinent window WAITExample New carProcedure Key OperationAdditional ordering ProcedureProcedure ExampleExample Deposit entriesProcedure Key OperationProcedure Transferring guest checks outTransferring guest checks in ProcedureProcedure Bill printingPrint ExampleBill totalizing Intermediate GLU reading only for GLU systemBill totalizing/bill transfer ProcedureExample Bill transferProcedure Key OperationExample Bill separatingProcedure Key OperationSelect “3 MEAT” from the original window ExampleKey Operation Select “6 EGG” from the original windowExample Transaction migrationProcedure Key OperationPercent calculation for a subtotal Auxiliary EntriesPercent calculations premium or discount Percent calculation for item entriesDiscount for item entries Discount entriesDiscount for a subtotal ExampleExample Refund entriesReturn entries Key OperationProcedure Printing of non-addcode numbersPrinting of free text ExampleEntertainment bill Print sampleProcedure Procedure Payment TreatmentTip-inentries ExampleCurrency exchange key used : EXCHANGE1 Preset rate :Currency exchange Case of opening foreign currency drawerMenu-basedentries Received-on-accountentriesDirect key entries ProcedureMenu-basedentries cash-onlyentry Paid-outentriesDirect key entries cash-onlyentry ProcedureProcedure No-saleexchangeTransferring cash ProcedureExample Cashing a checkProcedure Key OperationProcedure Service chargeVIP sales ExampleExample WASTE modeProcedure Key OperationEmployee’s working time recording Employee FunctionClerk/manager sign-on XXXXKey Operation Time-editoperationExample DisplayTRAINING Mode Key OperationPrint Example Supervisor ClerkProcedure Key OperationKey Operation Overlapped Clerk EntryExample DisplayREG MODE MGR MODE 7CorrectionCorrection of the Last Entry Direct Void ExampleSelected items Selection by touch operation ExampleKey Operation DisplayKey Operation Subtotal VoidExample DisplayREG MODE 8Special Printing FunctionCopy Receipt Printing ExampleProcedure Guest Check CopyValidation Printing Function ExampleOverride Entries 9Manager ModeEntering the Manager Mode MGR MODEurnal Tip Paid EntriesBill recording/Bill void Print oTransaction Cancellation receipt10Correction after Finalizing a Incorrect receiptof Sales Totals 11Reading X and Resetting ZHow to take a X1/Z1 or X2/Z2 report X2/Z2Data to be entered ItemDescription X1/Z1Data to be entered ItemDescription X1/Z1• Sample X report Daily Sales TotalsGeneral report • Sample Z reportNon-turnover3 counter and total Report title Validation print counter Bill print counter departments Department reportIndividual group total report on Full group total report on departments• Sample Z report PLU report by designated range• Sample X report The subsequent printout occursPLU code Description price-1 PLU range Combo sales report• Sample X report Combo sales counter and total• Sample Z report PLU report by associated department• Sample X report Description Associated dept. code PLU codeFull group total report on PLUs Individual group report on PLUsPLU stock report PLU codeSales amount for price level PLU cost reportPLU code Range Item cost for price level Sales q’ty for price level DescriptionPLU top 20 report • By amount• By q’ty PLU zero sales report by dept PLU zero sales report fullPLU minimum stock report PLU code DescriptionTransaction report PLU group total report by hourTotal in drawer report Sample X report Sample Z reportCommission sales report Chief reportTax report • Sample Z report Full clerk report• Sample X report Clerk code Clerk name Order totalIndividual clerk report Sample X report• Sample Z report Credit 1 sale and tendering and total Cash counter and totalCheck 1 sale counter and total Exchange 1 counter and total Cash in drawerClerk report Drink dispenser Drink dispenser error readingamount of Drink dispenser resetting report misoperationHourly report Drive-throughservice time reportEmployee active status report Sample X reportGLU/PBLU report Labor cost % reportIngredient stock report Sample X report• Sample X report GLU/PBLU report by clerkDrive-throughreport • Sample Z reportBill report Drive-throughreport by clerkBalance report X1/Z1 stacked reports• Sample X report Periodic ConsolidationGeneral information • Sample Z report• Sample X report Employee reportOver time report • Sample Z reportX2/Z2 stacked report Employee time adjustmentDaily net report reportKey operation Compulsory Cash/Check DeclarationTypes of compulsory cash/check declaration Individual clerk Z report OP X/Z modeCash in drawer to be obtained CCD entry amount Clerk code/clerk nameOrder total Commission sale 1 total Check in drawer to be obtained12How to Use the Programming Keyboard Programming Keyboard LayoutCharacter Keyboard Page How to Program Alphanumeric CharactersUsing character keys on the keyboard PageEntering character codes PRICE MODE PGM1 MODE PGM2 MODE AUTO KEY MODE 13ProgrammingBasic Instructions ProcedureCharacter entry Selective entryArticle Programming Procedure•KEY COLOR Use the selective entry Department•DESCRIPTION Use the character entry • ITEM VP Use the selective entryHALO Use the numeric entry Department continued• RECEIPT TYPE Use the selective entry •COMMIS. Gr. No. Use the numeric entry•SIGN Use the selective entry Procedure•KEY COLOR Use the selective entry PRICE SHIFT Use the selective entry PLU continued• BASE QTY Use the numeric entry • COMBO/LINK TBL# Use the numeric entry•PINT BASE QTY Use the numeric entry •HOURLY Gr.#1 through #3 Use the numeric entry• OUTPUT KP No.1 and No.2 Use the numeric entry PLU continuedPLU range •OPERATION Use the selective entryProcedure NEW STOCK Use the numeric entry PLU stock• CURRENT STOCK Procedure• COST Use the numeric entry IngredientDESCRIPTOR Use the character entry ProcedureProcedure Ingredient stock• ADD VALUE Use the numeric entry • CURRENT STOCKPLU menu key •TYPE Use the selective entryProcedure • PRICE Use the numeric entry Combo meal Combo PLU•COMBO PLUXX ProcedureLink PLU table •LINK PLU #XProcedure Condiment table Condiment table•NEXT LINK TBL# Use the numeric key • CONDIMENT PLUXXProcedure DISCOUNT AMOUNT Use the numeric entry Promotion table normal selling•TEXT Use the character entry • TRIP LEVEL Use the numeric entryPromotion table set selling Procedure•TEXT Use the character entry Recipe table •QTY Use the numeric entryProcedure WEIGHT Use the numeric entry Scale tableProcedure Procedure • DEPT. SHIFT 1 through 4 Use the numeric entryProcedure Department shiftDirect Key Programming Leads to the programming for each keyProcedure •LEVEL1 thru 10 Use the numeric entry Direct PLU/dept. keyTYPE Use the selective entry ProcedureFunctional Programming Procedure• SIGN Use the selective entry Discount key -1 through•AMOUNT Use the numeric entry •HALO High Amount Lockout Use the numeric entryRATE Use the numeric entry Percent rate 0.00 to Percent key %1 through %9Commission •ENTRY TYPE Use the selective entryProcedure • TEXT Use the character entryService charge ProcedureProcedure DepositProcedure •HALO High Amount Lockout Use the numeric entryProcedure •HALO High Amount Lockout Use the numeric entry• TEXT Use the character entry Media Key Programming ProcedureFOOTER PRINT Use the selective entry Cash key• BILL PRINT Use the selective entry • NON-ADD# ENTRY Use the selective entry• EFT FUNCTION Use the selective entry Check key CHK throughCHK4 •NON-ADD# ENTRY Use the selective entryProcedure Credit key CR1 through CR8VP Use the selective entry • TEXT Use the character entry• TEXT Use the character entry Hotel transfer keyProcedure • BILL PRINT Use the selective entryProcedure Cash in drawerCheck change ProcedureProgram each item as follows Check cashingProcedure Up to 12 characters can be entered• RATE Use the numeric entry Currency ProgrammingForeign drawer •TAB Use the numeric entry Tabulation 0 toText Programming ProcedureV O I D Function textN E T ProcedureB . T Function text continuedC O P Y B . SDefault G L U #C A R # Function text continuedProcedure Department group textPLU group text ProcedurePLU hourly group text ProcedurePersonnel Programming Procedure•VIP SALE Use the selective entry Clerk•NAME Use the character entry • GLU SYSTEM Use the selective entry• PGM1 MODE Use the selective entry Clerk continuedPGM2 MODE Use the selective entry • PRICE MODE Use the selective entryManager ProcedureYou can program a secret code for each manager •DAILY WORK TIME Use the numeric entry Employee• EMPLOYEE Use the numeric entry Procedure• SALARY AMOUNT Use the numeric entry • * OVER-TIMERATE Use the numeric entryJob location table Procedure•CONSECUTIVE# Use the numeric entry • DRAWER ALARM Use the numeric entryTerminal Programming • BILL NUMBER Use the numeric entryDATE Use the numeric entry Date/Time SettingDate/time • TIME Use the numeric entryOptional Feature Selection ProcedureOP X/Z REPORT Use the selective entry •ISSUED ITM VD Use the selective entryFunction prohibition • PAID OUT Use the selective entry• -VP Use the selective entry Function selection• REFUND VP Use the selective entry • DOUBLE RCPT HEAD Use the selective entryFunction selection continued • WHEN T-LOGFULL Use the selective entry• WHEN E.J. FULL Use the selective entry • RETURN TO PRICE1 Use the selective entry• TIME Use the selective entry Printing selection• # OF PURCHASE Use the selective entry • JOURNAL SELECT Use the selective entry• TIME ON BILL Use the selective entry Printing selection continuedNET ON BILL Use the selective entry • BILL ON SLIP Use the selective entryPRINT: NOT PRINT Printing selection continuedPRINT: NOT PRINT DOMESTIC ONLY: WITH FOREIGNReport Programming Procedure• TRANSACTION Use the selective entry Zero skip• CLERK Use the selective entry • DEPARTMENT Use the selective entry• CID Use the selective entry General report format• TAX SALE Use the selective entry Procedure•02 BALANCE Balance report Stacked report•01 GENERAL General report •04 DEPT.IND.GROUP Use the numeric entry•27 EMP. ADJUSTMENT Use the numeric entry •24 DD ERROR• 25 DD RESET Stacked report continued•32 DAILY NET 29 HOURLY Use the numeric entry• 30 LABOR COST% 34 GLU Use the numeric entryMessage Programming Procedure• RECEIPT LOGO Use the character entry Receipt logoFree text • FREE TEXT Use the character entrySlip footer Validation printing textSlip text • VP TEXT Use the character entryPAYEE NAME Use the character entry Entertainment bill messagePayee name ProcedureFunction Key Programming Procedure•KEY COLOR Use the selective entry Device Configuration Programming Procedure• TERMINAL# Use the numeric entry Journal printerReceipt printer •PRINTER NAME Use the selective entryRCPT LENGTH Use the numeric entry Receipt printer continuedSlip printer Procedure•SLIP MAX LINE Use the numeric entry Slip printer continued Report printerRemote printer KP#1 through KP#9 Procedure• SECOND KP Use the numeric entry Remote printer continuedScale/Drink dispenser/On-line • NAME Use the character entry• START CODE Use the numeric entry Drive-throughCode ProgrammingDrive-throughcode • END CODE Use the numeric entry•RATE SIGN Use the selective entry –:Minus rate 1. In the SETTING window, select “16 TAX.”Tax Programming •TAX RATE Use the numeric entry• TO Use the selective entry IR Data Send ProgrammingIR data send SEND DATA Use the selective entry• FROM Use the selective entry IR Data Receive ProgrammingIR data receive ProcedureDrink Dispenser Programming Procedure• SEPARATE CODE Use the numeric entry Drink dispenser preset•VALUE NUMBER Use the numeric entry •PRINT FORMAT Use the selective entryCLERK CODE Use the numeric entry Drink dispenser operatorDownloading • GLU START CODE Use the numeric entry•START CODE Use the numeric entry Start code 0 to On-lineConfiguration Programming•BAUD RATE Use the selective entry •END CODE Use the numeric entry End code 0 toPrice Mode Programming ProcedureAutomatic Sequencing Key Programming ProcedureAvailable mode Reading of Stored ProgramsProgram reading sequence ItemDescription Available modeMESSAGE Sample printouts • Departments PGM1 or PGM2 mode0 0 0 0 2 Amount entry type • PLUs PGM1 or PGM2 modeopen and preset/preset/open /inhibited Price shift compulsory/inhibited/allowed• Combo meal PGM2 mode • PLUs continued• Link PLU table PGM2 mode PLU’s menu type Blank : Normal L : Link PLU• Promotion table Set selling PGM2 mode • Promotion table Normal selling PGM2 mode• Condiment table PGM2 mode • Recipe table PGM2 mode• Department shift PGM2 mode • Ingredient PGM1 or PGM2 mode• Scale table PGM2 mode • PLU menu key PGM2 modeReport type Sign plus/minus Function text Amount • Functions PGM1 or PGM2 mode• Media PGM2 mode HALO Type I=Item S=Subtotal• Manager PGM2 mode • Clerk PGM1 or PGM2 mode• Employee PGM2 mode Job location table PGM2 mode• Optional features PGM2 mode Report type Setting ItemReport type Function text default Text preset • Optional features continuedFunction text PGM2 mode Drawer open alarm time Hourly reportPage • PLU group text PGM2 mode • Department group text PGM2 mode• PLU hourly group text PGM2 mode Report type Function text default Text preset• Function key PGM2 mode • Message PGM2 mode• Tax rate PGM2 mode • Drive-throughcode PGM2 mode• Direct key PGM2 mode Device configuration PGM2 mode• AUTO key PGM2 mode Report type AUTO key no Key operation• ROM version PGM2 On-lineconfiguration PGM2• Drink dispenser PGM2 mode Drink dispenser numberProcedure to return from Off-lineto On-linemode 14Drink DispenserCauses of drink dispenser misoperation Description of misoperation Misoperation file readingProcedure GLU code ProcedureFunction Destination GLU codeElectronic journal Resetting Z report15Electronic Journal/Data Clear Data clearItems 16EURO Migration FunctionEURO status Type B17Operator Maintenance Replacing the Backup Battery Pack4.Connect the connector of a new battery pack Fault In Case of Power FailureBefore Calling for Service Checking18Options List of Options19Specifications SHARP CORPORATION T TINSE2378BHZZ ➀