Troubleshooting, Problems and Solutions, Line error | Sharp UX-B800

Problems and Solutions

10. Troubleshooting

Problems and Solutions

♦For network connection problems (Scan to E-mail), see page 17.

Line error

Problem		Solution

LINE ERROR appears in	A line error occurs when your machine cannot
the display.	communicate correctly with another fax machine. The
	error is usually due to a problem on the phone line.
	Try faxing again. If unsuccessful, check the following:
	•	Check the connection. The cord from the TEL. LINE
		socket to the wall socket should be no longer than two
		meters.
	•	Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the machine to a different phone line.
	•	If the error persists, the machine may need service.

Dialling and transmission problems

	Problem		Solution

No dial tone when you		•	Make sure the handset cord is connected to the
pick up the handset or			correct socket. See Connect the handset on page 8.
press	SPEAKER	•	Make sure that the telephone line is properly
press	.	•	Make sure that the telephone line is properly
			connected to both the TEL. LINE socket and the wall
			socket (see page 12).
		•	Make sure that the telephone line is good.

10. Trouble- shooting

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Sharp UX-B800 manual Troubleshooting, Problems and Solutions, Line error, Dialling and transmission problems

Contents

Please do not Throw IT Away UX-B800 GREEN-AND-YELLOW Earth BLUENeutral BROWNLive Mains Plug Wiring Instructions Table of Contents Introduction Specifications Operating temperature Scanning ResolutionPower requirements Power consumption Important safety information Secure key Press to use the fax secure receive function p Look at the Operation PanelNumber keys Use to dial numbers COPY/HELP key Letter keys Speaker press once again before you replace the handset When speaking throughMonitoring phone conversations Used for speaking it is only for listening Setup InstallationUnpacking Checklist Unpacking Checklist Approximately 200 sheets of A4-size When finished, pressLoading Paper Loading Paper Print cartridge yield Sharp UX-C80B replacement cartridge Connecting the Power CordConnecting the Power Cord Installing the Print Cartridge Make sure all Tape is removed Do not touch Installing the Print CartridgePress NEW if the cartridge you installed is new Remove only the tape from the new cartridge Connecting the Phone Line Connecting the Phone LineExtension phone optional Setting the Date and Time Name and Fax NumberName and Fax Number Speaker volume Setting the Reception ModeSetting the Reception Mode Volume Adjustment Requirements Connecting the MachineConnecting the Machine Scan to E-mail Press , then to show If NOW Connecting / CheckIP address Checking your IP address and the connection Mail Settings Mail SettingsIf the machine is unable to Communicate Setting, or press to exit Accessing the machine’s Web Mail settings To store an e-mail address in a Storing E-mail AddressesStoring E-mail Addresses Storing an e-mail address Display 1=EDIT, 2=CLEAR Editing and clearing stored e-mail addresses To search for a stored address, press Scan to E-mail TransmissionScan to E-mail Transmission Press , press When finished, press File Format Press for Tiff Name UXB800-yymmddhhmmssSending a message only Cable Disconnected Error messagesConnection Error Server Error Network Settings Network SettingsInitializing the network settings Loading the Document Sending FaxesTransmittable Documents Transmittable Documents Contrast settings Resolution and ContrastResolution and Contrast Resolution settings With Normal Dialling, you pick up Sending a Fax Normal Dialling Storing fax and phone numbers Procedure, press Press to select FAX. Display FAX # ModeSending a Fax Auto Dialling Sending a Fax Auto Dialling Rfunction Editing and clearing auto-dial numbers Using an auto-dial number to send a fax Search Dialling Press or Sending a fax by Direct Keypad Dialling Redial Automatic rediallingAutomatic redialling, press Batch Page Numbering Batch Page NumberingSending a Fax From Memory TEL/FAX Mode TEL/FAX Mode Using Auto ModeReceiving Faxes Answering with an extension phone Using Manual ModeUsing Manual Mode Answering with the machine’s handset If faxes held in memory are erased, a Reception to MemoryReception to Memory Memory capacity Enlarge/reduce Press or Making CopiesSorting copies Load the documents. Maximum of 20 A4-size sheets Special Functions BroadcastingBroadcasting Broadcasting using a Group Key If the memory becomes fullStoring destinations in Group Keys Until Then Caller ID Requires ServiceTo delete a destination, press when it appears When you have finished entering Destinations, press Blocking voice calls Display messagesDeleting calls from the list Caller ID list Press Duplex and then Blocking Unwanted FaxesBlocking Unwanted Faxes Duplex Scanning Fax Forward to E-mail Fax Forward to E-mailAnother group, or press to exit Press Press to select on To turn off Receive Fax to E-mail Activating and deactivating Fax Forward to E-mailPrinting forwarded faxes Printing a report Activating Secure Receive Setting a secure codeSecure Receive Secure Receive Clearing the secure code Deactivating Secure Receive Transferring calls PBX OperationsPBX Operations Making enquiry calls Option Settings and Print Settings Option SettingsOption Settings Duration TransactionList Pseudo Ring Auto Print FAX SignalECM Mode CALLER-ID Detection Initial setting onDial Tone Press Print Settings Print Settings Nozzles CleanAlign Cartridge Whilst no document is loaded Feeder to print this list Printing ListsPress to print the list Help List Transaction Report Transaction ReportHeadings in the Transaction Report Cleaning the scanning glass and rollers MaintenanceCleaning the Machine Cleaning the Machine Improving Print Quality Cleaning the housingCleaning the print cartridge nozzles Improving Print Quality Wiping the print nozzles and contacts If you have cleaned the print nozzles as About the lithium battery Cleaning the cartridge holder Line error TroubleshootingProblems and Solutions Problems and Solutions Reception and copying problems Receiving machine manually and make sure that it isResponding you should hear a fax tone Transmission or copying General problemsPrinting paper comes Ability Messages and Signals Messages and Signals Ink remains Persists, see Line error onPrint cartridge is installed correctly, and then close Paper jam may have occurred. Follow the procedure Audible signals Clearing jammed printing paper Clearing Paper JamsClearing Paper Jams Clearing a jammed document Quick Reference Guide Index Index Index Other Countries outside the EU Sharp Corporation