Problems and Solutions
62
Dialling is not possible. • Make sure the power cord is properly plugged into a
power outlet.
Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 12).
The power is on, but no
transmission takes place.
Make sure that the receiving machine has paper.
If the receiving machine is in manual mode with no
attendant, reception will not be possible.
Check the display for error messages.
Pick up the handset and check for a dial tone. Dial the
receiving machine manually and make sure that it is
responding (you should hear a fax tone).
Fax and e-mail
transmission are not
possible.
If 100 pages or more are stored in memor y (the
display shows 40% or higher memory use when
is pressed), fax and e-mail transmission may
not be possible. If the message reads 40% or more
memory use, you can fix the problem by printing all
the faxes held in memory (see page 37).
Nothing is printed at the
receiving end.
Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end.
Noise on the telephone line may cause distor tion. Try
sending the document again.
Make a copy of the document on your machine. If the
copy is also distorted, your machine may need
service.
Reception and copying problems
Problem Solution
The machine doesn't
receive documents
automatically.
Make sure that the reception mode is set to AUTO.
all.book Page 62 Thursday, August 10, 2006 2:22 PM