Reception and copying problems | Sharp UX-B800 guide

Problems and Solutions

Dialling is not possible.	•	Make sure the power cord is properly plugged into a
		power outlet.
	•	Make sure that the telephone line is properly
		connected to both the TEL. LINE socket and the wall
		socket (see page 12).

The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.	•	If the receiving machine is in manual mode with no
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	Check the display for error messages.
	•	Pick up the handset and check for a dial tone. Dial the
		receiving machine manually and make sure that it is
		responding (you should hear a fax tone).

Fax and e-mail	• If 100 pages or more are stored in memory (the
transmission are not		display shows 40% or higher memory use when
possible.
		is pressed), fax and e-mail transmission may
		not be possible. If the message reads 40% or more
		memory use, you can fix the problem by printing all
		the faxes held in memory (see page 37).

Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down in the feeder.

A distorted image is	•	Noise on the telephone line may cause distortion. Try
received at the other end.		sending the document again.

•Make a copy of the document on your machine. If the copy is also distorted, your machine may need service.

Reception and copying problems

Problem	Solution

The machine doesn't	• Make sure that the reception mode is set to AUTO.
receive documents
automatically.

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Sharp UX-B800 Reception and copying problems, Receiving machine manually and make sure that it is

Contents

UX-B800 Please do not Throw IT Away Mains Plug Wiring Instructions GREEN-AND-YELLOW Earth BLUENeutral BROWNLive Table of Contents Specifications Introduction Scanning Resolution Power requirementsPower consumption Operating temperature Important safety information Look at the Operation Panel Number keys Use to dial numbersCOPY/HELP key Secure key Press to use the fax secure receive function p Letter keys When speaking through Monitoring phone conversationsUsed for speaking it is only for listening Speaker press once again before you replace the handset Installation Unpacking ChecklistUnpacking Checklist Setup When finished, press Loading PaperLoading Paper Approximately 200 sheets of A4-size Connecting the Power Cord Connecting the Power CordInstalling the Print Cartridge Print cartridge yield Sharp UX-C80B replacement cartridge Installing the Print Cartridge Press NEW if the cartridge you installed is newRemove only the tape from the new cartridge Make sure all Tape is removed Do not touch Connecting the Phone Line Connecting the Phone LineExtension phone optional Name and Fax Number Setting the Date and TimeName and Fax Number Setting the Reception Mode Setting the Reception ModeVolume Adjustment Speaker volume Connecting the Machine Connecting the MachineScan to E-mail Requirements If NOW Connecting / Check IP addressChecking your IP address and the connection Press , then to show Mail Settings Mail SettingsIf the machine is unable to Communicate Accessing the machine’s Web Setting, or press to exit Mail settings Storing E-mail Addresses Storing E-mail AddressesStoring an e-mail address To store an e-mail address in a Editing and clearing stored e-mail addresses Display 1=EDIT, 2=CLEAR Scan to E-mail Transmission Scan to E-mail TransmissionPress , press To search for a stored address, press Name UXB800-yymmddhhmmss When finished, press File Format Press for TiffSending a message only Error messages Connection ErrorServer Error Cable Disconnected Network Settings Network SettingsInitializing the network settings Sending Faxes Transmittable DocumentsTransmittable Documents Loading the Document Resolution and Contrast Resolution and ContrastResolution settings Contrast settings Sending a Fax Normal Dialling With Normal Dialling, you pick up Procedure, press Press to select FAX. Display FAX # Mode Sending a Fax Auto DiallingSending a Fax Auto Dialling Storing fax and phone numbers Rfunction Using an auto-dial number to send a fax Editing and clearing auto-dial numbers Sending a fax by Direct Keypad Dialling Search Dialling Press or Automatic redialling RedialAutomatic redialling, press Batch Page Numbering Batch Page NumberingSending a Fax From Memory TEL/FAX Mode Using Auto Mode TEL/FAX ModeReceiving Faxes Using Manual Mode Using Manual ModeAnswering with the machine’s handset Answering with an extension phone Reception to Memory Reception to MemoryMemory capacity If faxes held in memory are erased, a Making Copies Sorting copiesLoad the documents. Maximum of 20 A4-size sheets Enlarge/reduce Press or Broadcasting Special FunctionsBroadcasting If the memory becomes full Broadcasting using a Group KeyStoring destinations in Group Keys Caller ID Requires Service To delete a destination, press when it appearsWhen you have finished entering Destinations, press Until Then Display messages Deleting calls from the listCaller ID list Blocking voice calls Blocking Unwanted Faxes Blocking Unwanted FaxesDuplex Scanning Press Duplex and then Fax Forward to E-mail Fax Forward to E-mailAnother group, or press to exit Activating and deactivating Fax Forward to E-mail Printing forwarded faxesPrinting a report Press Press to select on To turn off Receive Fax to E-mail Setting a secure code Secure ReceiveSecure Receive Activating Secure Receive Deactivating Secure Receive Clearing the secure code PBX Operations PBX OperationsMaking enquiry calls Transferring calls Option Settings Option Settings and Print SettingsOption Settings Transaction ListPseudo Ring Duration FAX Signal ECM ModeCALLER-ID Auto Print Initial setting on Dial TonePress Detection Print Settings Print Settings Clean AlignCartridge Nozzles Printing Lists Press to print the listHelp List Whilst no document is loaded Feeder to print this list Transaction Report Transaction ReportHeadings in the Transaction Report Maintenance Cleaning the MachineCleaning the Machine Cleaning the scanning glass and rollers Cleaning the housing Cleaning the print cartridge nozzlesImproving Print Quality Improving Print Quality If you have cleaned the print nozzles as Wiping the print nozzles and contacts Cleaning the cartridge holder About the lithium battery Troubleshooting Problems and SolutionsProblems and Solutions Line error Receiving machine manually and make sure that it is Reception and copying problemsResponding you should hear a fax tone General problems Printing paper comesAbility Transmission or copying Messages and Signals Messages and Signals Persists, see Line error on Print cartridge is installed correctly, and then closePaper jam may have occurred. Follow the procedure Ink remains Audible signals Clearing Paper Jams Clearing Paper JamsClearing a jammed document Clearing jammed printing paper Quick Reference Guide Index Index Index Other Countries outside the EU Sharp Corporation