Sharp UX-B800 63, General problems

Problems and Solutions

63

10. Trouble-

shooting

The printing paper comes

out blank when you try to

receive a document.

• Make sure that the document is loaded properly in the

feeder of the transmitting machine. Make a copy or

print a report to confirm the printing ability of your

machine.

Print quality is poor. • The print cartridge may need alignment or cleaning.

See page 58.

The received document is

faint.

• Ask the other party to send higher contrast

documents.

• The print cartr idge may need replacement. Make a

copy or print a report to check your machine’s printing

ability.

Received images are

distorted.

• Noise on the telephone line may cause distortion.

Have the other party try sending the document again.

• Make a copy or print a report on your machine. If the

copy or report is also distorted, your machine may

need service.

The quality of copies is

poor and/or dark vertical

lines appear.

• Any dirt or material on the scanning glass will cause

spots to appear on copies and transmitted faxes.

Clean the scanning glass as explained on page 57.

General problems

Problem Solution

Nothing appears in the

display.

• Make sure the power cord is properly plugged into a

power outlet.

• Connect another electrical appliance to the outlet to

see if it has power.

The machine does not

respond when you press

any of its keys.

• If a beep sound is not made when you press the keys,

unplug the power cord and then plug it in again

several seconds later.

Automatic document

feeding does not work for

transmission or copying.

• Check the size and weight of the document (see

Transmittable Documents

on page 26).

all.book Page 63 Thursday, August 10, 2006 2:22 PM

Contents

Main UX-B800 MAINS PLUG WIRING INSTRUCTIONS IMPORTANT "WARNING: THIS APPARATUS MUST BE EARTHED" Table of Contents Introduction 2 Specifications Page 4 Important safety information A Look at the Operation Panel 6 Letter keys 6 87 1 7 Monitoring phone conversations Unpacking Checklist 8 Points to keep in mind when setting up 1. Installation Close the cover. Unpacking Checklist Remove the packing tape Open the cover () and remove the tape (). (Do not install the print cartridge yet.) Loading Paper print side up Connecting the Power Cord 50 Hz Connecting the Power Cord Approx. 480 A4 pages Approx. 800 A4 pages Installing the Print Cartridge Installing the Print Cartridge Connecting the Phone Line 12 Extension phone (optional) Name and Fax Number Setting the Date and Time Setting the Reception Mode 14 Volume Adjustment Speaker volume Ringer volume 2. Scan to E-mail Requirements 16 IP address 18 Accessing the machines Web page Checking your IP address and the connection Using the machines operation panel to configure the settings 19 20 Storing an e-mail address 21 Editing and clearing stored e-mail addresses Page Page 24 Error messages Network Settings 25 Initializing the network settings Network Settings Transmittable Documents 26 3. Sending Faxes Transmittable Documents Loading the Document Minimum document size/weight Maximum document size/weight Other restrictions Resolution and Contrast Contrast settings 27 Removing a document from the feeder Resolution settings Sending a Fax: Normal Dialling Sending a Fax: Normal Dialling 29 Storing fax and phone numbers Page 31 Editing and clearing auto-dial numbers Using an auto-dial number to send a fax 32 Batch Page Numbering Batch Page Numbering Sending a Fax From Memory If the memory becomes full TEL/FAX Mode 4. Receiving Faxes Using MANUAL Mode TEL/FAX Mode Using AUTO Mode To select AUTO mode, press (with no document in the feeder) until [AUTO] appears in the display. Using MANUAL Mode 36 Using MANUAL Mode Answering with the machines handset Answering with an extension phone Reception to Memory 4. Receiving 37 Reception to Memory 5. Making Copies 6. Special Functions 40 Broadcasting using a Group Key Storing numbers in Group Keys Caller ID (Requires Service) Caller ID Caller ID (Requires Service) 42 Display messages Caller ID list Deleting calls from the list Blocking Unwanted Faxes Blocking Unwanted Faxes Duplex Scanning 44 Storing (or clearing) groups of originating fax numbers and forwarding e-mail addresses 45 PBX Operations 48 PBX Operations Making enquiry calls Transferring calls 49 7. Option Settings and Print Settings Option Settings Page Page Page Print Settings 53 Print Settings Print Settings 8. Printing Lists 8. Printing Lists Transaction Report Cleaning the Machine 9. Maintenance 57 9. Maintenance Cleaning the scanning glass and rollers Cleaning the Machine 58 Aligning the print cartridge 10. Troubleshooting Dialling and transmission problems 62 Reception and copying problems 63 General problems Transmittable Documents 64 Display messages Clearing Paper Jams Line error Reception to Memory Automatic redialling If MEMORY FULL appears If the memory becomes full 66 Audible signals Clearing Paper Jams 67 Clearing a jammed document Clearing Paper Jams Clearing jammed printing paper Quick Reference Guide Index Index A B C D M N P Q R A. Information on Disposal for Users (private households) 1. In the European Union 2. In other Countries outside the EU B. Information on Disposal for Business Users. 1. In the European Union 2. In other Countries outside the EU