General problems, Printing paper comes, Ability | Sharp UX-B800

Problems and Solutions

The printing paper comes	•	Make sure that the document is loaded properly in the
out blank when you try to		feeder of the transmitting machine. Make a copy or
receive a document.		print a report to confirm the printing ability of your
		machine.

Print quality is poor.	•	The print cartridge may need alignment or cleaning.
		See page 58.

The received document is	•	Ask the other party to send higher contrast
faint.		documents.
	•	The print cartridge may need replacement. Make a
		copy or print a report to check your machine’s printing
		ability.

Received images are	•	Noise on the telephone line may cause distortion.
distorted.		Have the other party try sending the document again.
	•	Make a copy or print a report on your machine. If the
		copy or report is also distorted, your machine may
		need service.

The quality of copies is	•	Any dirt or material on the scanning glass will cause
poor and/or dark vertical		spots to appear on copies and transmitted faxes.
lines appear.		Clean the scanning glass as explained on page 57.

General problems

Problem		Solution

Nothing appears in the	•	Make sure the power cord is properly plugged into a
display.		power outlet.
	•	Connect another electrical appliance to the outlet to
		see if it has power.

The machine does not	•	If a beep sound is not made when you press the keys,
respond when you press		unplug the power cord and then plug it in again
any of its keys.		several seconds later.

Automatic document	•	Check the size and weight of the document (see
feeding does not work for		Transmittable Documents on page 26).
transmission or copying.

10. Trouble- shooting

63

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Sharp UX-B800 manual General problems, Printing paper comes, Ability, Transmission or copying

Contents

Please do not Throw IT Away UX-B800 GREEN-AND-YELLOW Earth BLUENeutral BROWNLive Mains Plug Wiring Instructions Table of Contents Introduction Specifications Power requirements Scanning ResolutionPower consumption Operating temperature Important safety information Number keys Use to dial numbers Look at the Operation PanelCOPY/HELP key Secure key Press to use the fax secure receive function p Letter keys Monitoring phone conversations When speaking throughUsed for speaking it is only for listening Speaker press once again before you replace the handset Unpacking Checklist InstallationUnpacking Checklist Setup Loading Paper When finished, pressLoading Paper Approximately 200 sheets of A4-size Connecting the Power Cord Connecting the Power CordInstalling the Print Cartridge Print cartridge yield Sharp UX-C80B replacement cartridge Press NEW if the cartridge you installed is new Installing the Print CartridgeRemove only the tape from the new cartridge Make sure all Tape is removed Do not touch Extension phone optional Connecting the Phone LineConnecting the Phone Line Name and Fax Number Setting the Date and TimeName and Fax Number Setting the Reception Mode Setting the Reception ModeVolume Adjustment Speaker volume Connecting the Machine Connecting the MachineScan to E-mail Requirements IP address If NOW Connecting / CheckChecking your IP address and the connection Press , then to show If the machine is unable to Communicate Mail SettingsMail Settings Setting, or press to exit Accessing the machine’s Web Mail settings Storing E-mail Addresses Storing E-mail AddressesStoring an e-mail address To store an e-mail address in a Display 1=EDIT, 2=CLEAR Editing and clearing stored e-mail addresses Scan to E-mail Transmission Scan to E-mail TransmissionPress , press To search for a stored address, press Sending a message only When finished, press File Format Press for TiffName UXB800-yymmddhhmmss Connection Error Error messagesServer Error Cable Disconnected Initializing the network settings Network SettingsNetwork Settings Transmittable Documents Sending FaxesTransmittable Documents Loading the Document Resolution and Contrast Resolution and ContrastResolution settings Contrast settings With Normal Dialling, you pick up Sending a Fax Normal Dialling Sending a Fax Auto Dialling Procedure, press Press to select FAX. Display FAX # ModeSending a Fax Auto Dialling Storing fax and phone numbers Rfunction Editing and clearing auto-dial numbers Using an auto-dial number to send a fax Search Dialling Press or Sending a fax by Direct Keypad Dialling Automatic redialling, press RedialAutomatic redialling Sending a Fax From Memory Batch Page NumberingBatch Page Numbering Receiving Faxes TEL/FAX ModeTEL/FAX Mode Using Auto Mode Using Manual Mode Using Manual ModeAnswering with the machine’s handset Answering with an extension phone Reception to Memory Reception to MemoryMemory capacity If faxes held in memory are erased, a Sorting copies Making CopiesLoad the documents. Maximum of 20 A4-size sheets Enlarge/reduce Press or Broadcasting Special FunctionsBroadcasting Storing destinations in Group Keys Broadcasting using a Group KeyIf the memory becomes full To delete a destination, press when it appears Caller ID Requires ServiceWhen you have finished entering Destinations, press Until Then Deleting calls from the list Display messagesCaller ID list Blocking voice calls Blocking Unwanted Faxes Blocking Unwanted FaxesDuplex Scanning Press Duplex and then Another group, or press to exit Fax Forward to E-mailFax Forward to E-mail Printing forwarded faxes Activating and deactivating Fax Forward to E-mailPrinting a report Press Press to select on To turn off Receive Fax to E-mail Secure Receive Setting a secure codeSecure Receive Activating Secure Receive Clearing the secure code Deactivating Secure Receive PBX Operations PBX OperationsMaking enquiry calls Transferring calls Option Settings Option Settings and Print SettingsOption Settings List TransactionPseudo Ring Duration ECM Mode FAX SignalCALLER-ID Auto Print Dial Tone Initial setting onPress Detection Print Settings Print Settings Align CleanCartridge Nozzles Press to print the list Printing ListsHelp List Whilst no document is loaded Feeder to print this list Headings in the Transaction Report Transaction ReportTransaction Report Cleaning the Machine MaintenanceCleaning the Machine Cleaning the scanning glass and rollers Cleaning the print cartridge nozzles Cleaning the housingImproving Print Quality Improving Print Quality Wiping the print nozzles and contacts If you have cleaned the print nozzles as About the lithium battery Cleaning the cartridge holder Problems and Solutions TroubleshootingProblems and Solutions Line error Responding you should hear a fax tone Reception and copying problemsReceiving machine manually and make sure that it is Printing paper comes General problemsAbility Transmission or copying Messages and Signals Messages and Signals Print cartridge is installed correctly, and then close Persists, see Line error onPaper jam may have occurred. Follow the procedure Ink remains Audible signals Clearing Paper Jams Clearing Paper JamsClearing a jammed document Clearing jammed printing paper Quick Reference Guide Index Index Index Other Countries outside the EU Sharp Corporation