An Error Message Appears on the Screen | Siemens 620 instruction

Error Diagnosis

6.7An Error Message Appears on the Screen

Error Messages

The following table describes the error messages that the BIOS system outputs. Error messages the operating system or program outputs are described in the manuals for these programs.

Press <F2> to call Setup when booting the computer.

Error Message on the Screen	Meaning/Suggestion

Address conflict	Plug and Play Problem
	Contact your technical support team.

Combination not supported	Plug and Play Problem
	Contact your technical support team

IO device IRQ conflict	Plug and Play Problem
	Contact your technical support team

Invalid System Configuration	Plug and Play Problem
Data	Please set the option RESET CONFIGURATION.DATA in the
	Advanced Setup menu.
	Contact your technical support team

Allocation Error for ...

Plug and Play Problem

Please undo the last hardware change. Contact your technical support team

System battery is dead	The battery on the CPU module is defective or dead.
Replace and run SETUP	Contact your technical support team

System CMOS checksum bad	Call up SETUP, adjust settings and save. If this message appears
Run SETUP	during each power up, contact your technical support team.

Incorrect Drive A type	Check the SETUP entries for drive A.
Run SETUP

Incorrect Drive B type	Check the SETUP entries for drive B.
Run SETUP

Diskette drive A error	Error accessing drive A.
	Contact your technical support team.
Diskette drive B error	Error accessing drive B.
	Contact your technical support team.
Failure Fixed Disk	Error accessing the hard drive.
	Check the SETUP settings
	Contact your technical support team.
Keyboard error	Check whether the keyboard is connected correctly.

Stuck Key	Check whether a key on the keyboard is stuck.

System RAM Failed at offset:	Memory error
	Contact your technical support team.

Shadow RAM Failed at offset:	Memory error
	Contact your technical support team
Extended RAM Failed at offset:	Memory error
	Contact your technical support team
Failing Bits:	Memory error
	Contact your technical support team

6-6	SIMATIC Box PC 620 Manual
	A5E00131465-01

Image 126

Siemens 620 appendix An Error Message Appears on the Screen, Error Messages, Error Message on the Screen Meaning/Suggestion

Contents

Box PC Appendix Correct Usage Safety GuidelinesQualified Personnel Trademarks Purpose of the Manual Where is this Manual Valid?Preface Certifications, Standards and Approvals Structure of the Manual Further Support Simatic Documentation on the Internet Automation an Drives, Service & Support Available worldwide, around the clock Service & Support on the Internet Vii Simatic Box PC 620 Manual A5E00131465-01 Table of contents Table of contents Glossar-1 Current Requirement of the Components Maximum ValuesGuidelines for handling electrostatic sensitive devices ESD Index Index-1 Simatic Box PC 620 Manual A5E00131465-01 Safety Instructions InstallationImportant Information Power Connection Warnung For operation with 120 Country-Specific Information RepairsFor the United States and Canada For operation with 240 Battery Field of Application Requirement For EMC DirectiveLow Voltage Directive Application Requirements Emitted Interference Immunity Declaration of Conformity Observing the Setup GuidelinesConnecting Peripherals ISO 9001 Certificate Certification for the USA, Canada and Autralia Security Canada Australia Transport Transporting Simatic Box PC 620 Manual A5E00131465-01 Welcome to the Simatic Box PC Overview of ChapterChapter You will find Internal slots for expansion modules PS/2 socket for connecting a PS/2 mousePort Side View Connection for PC Cards type I/II/III You can connect an external VGA monitor to this connector Drive Side View Drive Side View Device Fan Bottom View Bottom View Equipotential Grounding Side View Ports Front PortsVGA Port Drives Disk Drive Depending on the Device Configuration2 LS 240 Drive Depending on Device Configuration Types of Diskette Handling Disks with the LS 240 Drive Information on the LS240 Disk Drive RestrictionsTools under Step Authorization with Authors W Usage Notes for LS240 SuperdisksEmergency Removal Operation Hard Disk DriveCD ROM or CD RW/DVDCombo Drive Emergency removal Backup Battery Additional Software PROFIBUS/MPI Setting Up and Operating Simatic Box PCChapter Overview Profibus Recording the Serial Number and the Ethernet address Unpacking and Checking the Scope of DeliveryUnpacking the Simatic Box PC SVP Installing the Simatic Box PC Instructions for wall and ceiling mounting 297.2 80.1 301 286 266 232 11.2 297.2 99.1 301 286 297.2 Setting Up and Operating the Simatic Box PC Position Fan Side Down Port Side Down Connection to the Power Supply Unit Preparing for Operation Connecting and Switching on the Simatic Box PC Switching off the Simatic Box PCEquipotential Measures Printer should also be switched off Connecting Peripheral DevicesConnecting the Printer to the Parallel Port Risk of damage to the unit Connecting the Printer to the Serial Port Connecting Monitors Using a Mouse Connecting a PS/2 MouseConnecting a Serial Mouse Connecting a PS/2 Keyboard PS/2 keyboard of your choice can be connected to the Box PC Connecting Devices to an USB Interface 10 USB connection Working with PC Cards PC Cards Examples of Pcmcia cards connected to PC card interface for Installing PC CardsPeak currents of 650 mA at 5 V based on 3 s are permitted Dr. Neuhaus Connecting the Simatic Box PC 620 to other Simatic S5 Configuring Interfaces with Line Current TTY, 20 mAPoint-To-Point Connection Risk of damage Connecting the Simatic Box PC 620 via an Adapter Interface Link Connecting Adapter Cable Interface Link Connecting Cable Adapter Simatic Box PC 620 to PG Connection V.24, TTY 14 Connection Using the PROFIBUS/MPI Interface Risk of damage to the Simatic Box PC Connecting PROFIBUS/MPI Network How the Network Functions Networking the Simatic Box PC 620 with Other Stations onNetworking the Box PC on Profibus Hardware Requirements Ethernet RJ45 Ethernet Interface Connection under WindowsNetworking Box PC via RJ45 Ethernet Interface Simatic Box PC 620 Expansions What Does This Chapter Contain? Opening the Unit Prerequisites Limitation of Liability Before Opening the Unit Tools Opening the Simatic Box PC Box PC 620 Prepared for Opening Components Visible After Opening the Unit Components Motherboard Optional product feature Components on the MotherboardNumber Functions Installing Memory Expansion Submodules Standard MemoryMemory Modules Mbytes Installing the SO Dimm Cards Battery Voltage too Low Replacing the Backup BatteryBattery Power Supply for Real-Time Clock and Configuration Replacing tthe Battery Changing Setup Position of the Backup Battery Installation of Expansion Cards A31C18 A31 Short PCI Cards 5 10 Removal/Installation of an Expansion Card Slide elements are in the enclosed plastic bag Aligning the Holding-Down Device Removal and Installation of an Expansion Card 11 Removal/Installation of an Expansion Card 12 Installation and Removal of the Drive Holder 13 Hard Disk Drive with Holder Removed Removal and Installation of a CD ROM Drive 14 Box PC 620 with CD ROM Drive Removal and Installation of the Floppy Drive 15 Installation of the Floppy Disk Drive in the Box PC Removal and Installation of the LS 240 Drive 16 Installation of the LS 240 Drive Removal and Installation of the Power Supply Unit 17 Removal and Installation of the Power Supply Unit Removal and Installation of the Bus Board 18 Removal and Installation of the Bus Board Removal and Installation of the Motherboard 19 Fixing Screws on the Motherboard Removal and Installation of the Device Fan 20 Removal and Installation of the Device Fan Processor Change 21 Changing the Processor Reset Button 22 Reset Button Simatic Box PC 620 Manual A5E00131465-01 Configuring the Simatic Box PC Changing the Device Configuration with Bios Setup Screen Display Following Power On Selectable submenu Menu Structure Menu Meaning Field Meaning Setting in the Main MenuMain Menu By submenus System Time und System Date Uhrzeit und Datum Diskette a Disk driveDate Type Field Multi Sector-Transfer Field Memory Cache Submenu Write Back Boot Options Submenu QuickBoot Mode Enabled Summary Screen Keyboard Features Submenu NumLock Hardware Options Submenu Entry MeaningPCI-MPI/DP *1 CRT / LCD Simultan Setting in the Advanced Menu Advanced Menu Submenu COM/LPT Configuration DOSOther Printer Port Internal LPT1 PCI Configuration SubmenuSettable Mode Features Output Only Bidirectional PCI Devices Submenu Submenu PCI/PNP ISA IRQ Resource Exclusion IRQ Available PCI IRQ line Field Submenu Video Adapter Settings AGPPCI Security Menu Summary Was entered during system boot Power Menu This menu has the following structureAPM Boot Sequence Menu This menu allows you to prioritize the boot devices 19 Boot Sequence Menu Example Version Menu Simatic Setup program is always terminated using this menu Exit MenuExit Menu Default Setup Settings Documenting Your Device ConfigurationSystemparameter Default Settings YourEntries IRQ7 IRQ4IRQ3 DMA Security PowerBoot Sequence Version Configuring the PC Card Error Diagnosis PC crashes during power up Problems When Using Modules from Other ManufacturersError Display Cause Monitor Remains Dark Cause and Remedy Mouse pointer may not appear for the following reasons Screen Display Does not Appear or DriftsNo Mouse Pointer Appears on the Screen Mouse driver is not loaded Clock Time and/or the Date in Your PC Is Incorrect USB-Device does not function An Error Message Appears on the Screen Error MessagesError Message on the Screen Meaning/Suggestion Cmos Example Diagnostic Messages PortSpecial codes Beeps Hex-Code Post codes in order of occurrence Display Meaning Description Hex Tpcacheconfig TpconfigTpquietbootstart Tperrormsgs Tpsetupchek TpenablenmiTppmsetup Tperrorcheck Simatic Box PC 620 Manual A5E00131465-01 Hardware Information Current Requirement of the Components Maximum Values Basic System with Power Supply Unit 85WBasic System with Power Supply Unit 105W Component Voltage +5V +3.3V +12V Overview of the Components and Ports Component/Port Description Parameters Windows Start Programs Accessories System Tools System InformationSystem Resources Windows NT Monitoring functions Signals on the Front InterfaceMeaning of the indicators is as follows Overview Function Temperature Monitoring/Indication Reaction Option Watchdog WD Function WD ReactionsWD Monitoring Times TWD Fan Monitoring Reaction Option SOM application is displayed Always Port Position Connector Description External Ports Serial port COM 1 on the Box PC has the following pinout Line current TTY interface is an optional product featureSerial Port COM1 PLC/V.24/Modem Pin No Designation Description Input /Output Serial port COM 2 on the Box PC has the following pinout Gender Changer for COM1Serial Port COM2 V24/Mouse Pin No Designation Description Input / Output Parallel Port LPT1 Parallel port LPT 1 on the Box PC has the following pinout PS/2 Mouse Port PS/2 KeyboardPin-No Designation Description Input / Output USB Port Universal Serial Bus ports have the following pinoutVCC PROFIBUS/MPI Socket Connector Pin No Designation Description Input/output Ethernet RJ45 Connection Is not necessary for data transfer VGA Socket Connector VGA socket connector on the Box PC has the following pinout Assignment of the Front Ports on the Motherboard Display Port Cmos Vcon Pin SignalMSB Enab Display Port Lvds Allocation of the Display to Display Select Pins Pin NoDisplay type Port for Front Control Elements Assignment of the Internal Ports on the Motherboard Internal Serial Port COM2 Port to the Bus Unit DC Port of the Power Supply Unit 85W Pin Row a Description Row B DC Port of the Power Supply Unit 105W Pin no Designation DescriptionP3V Port to the Floppy Disk Drive Assignment of the IDE Ports Pin Meaning Pin X4/X3 Connection for LS240 Drive Pin No X31 Meaning Connection for CPU Fan Connection for Backup BatteryPS Connection for Hard Disk Connection for Device Fan Bus Board Design and Mode of Operation 10 Bus Board ISA Slot Pin Assignment Pin Designation Type MEMW# SBHE# MEMCS16#DACK0# MEMR# DRQ DACK5# Side B Side a PCI Slot Pin Assignment5V System Environment 5V System Environment Side B Side a Assignment of the Slot Specific PCI Bus Signals PCI Socket PCI Slot Shared ISA PCI Slot Pin No Power-Good-Signal Power Supply with 85W power output AC and DCTechnical Specifications Power-Good-Signal Power Supply with 105W power output AC and DC 12 Time Characteristics of the Power Good Signal Connecting Cables Simatic S5 Connecting CableSimatic S7 Connecting Cable for MPI/DP Reinstallation of the Software Section Description Primary Partition Creating Partitions under Windows NT Creating an Extended Partition Creating Partitions under Windows Creating an Extended FAT 32 Partition Primary Partition, FAT32 File System Installing the Windows Operating System Installing the Recovery CD for Microsoft Windows Installing the Recovery CD for Microsoft Windows NT Windows NT Installation Sequence Installing the Recovery CD for Microsoft Windows Windows 2000 Installation Sequence Setting the Language Selection for Windows Installing Drivers and Software Installing and Operating the Burner Software Simatic Box PC 620 Manual A5E00131465-01 Guidelines for handling electrostatic Sensitive devices ESD What does ESD mean? Definition Electrostatic charging Charging Ensuring a good ground connection Avoid direct contact Technical Specifications General Technical Specifications of the Simatic Box PCSafety Electromagnetic compatibility EMC Ambient Conditions Mechanical SpecificationsSpecial Features Motherboard Function Indicators LEDs on the Device GraphicsPorts Glossary Glossary-1 ASCII-Editor Authorization DisketteAcpi AuthorsW Bios CD ROM Cursor Control ControllerCursor Dimm DVD File EideEthernet Formatting HMI HtmlHttp IDE ISA InterfaceIRQ Jeida LCD LED MS-DOS Operating System PasswordNetwork Parallel Interface PG Link PCIPcmcia PIC Plug and Play Power ButtonPower Management Profibus RAM ROMRTC Setup SOMStep Svga TFT User Interface TouchscreenURL USB User program WAV Video AdapterWarm Start Windows Another name for Windows Write ProtectionW2k Glossary-21 Simatic Box PC 620 Manual A5E00131465-01 Index Index-1 Index Index-3 Simatic Box PC 620 Manual A5E00131465-01