Error Diagnosis
6.3The Screen Display Does not Appear or Drifts
Cause and Remedy
Either the incorrect line frequency and/or the incorrect resolution is set for the screen or for the user program.
SStop the user program. If the error still occurs after you have ended the pro- gram, switch off the monitor. After at least three seconds, switch on the monitor again.
SAdjust the relevant entries for the monitor in the CONFIG.SYS file (on the hard drive).
SCorrect the settings for the monitor and graphics in your user program.
SSelect the correct screen driver for your user program.
6.4No Mouse Pointer Appears on the Screen
Cause and Remedy
The mouse pointer may not appear for the following reasons:
The mouse driver is not loaded
SCheck whether the mouse driver is correctly installed. Check whether the mouse pointer is present when you start your user program. Refer to the ma- nuals for the mouse and user program to obtain detailed information about the mouse driver.
The mouse is not connected
SSwitch off your PC.
SCheck whether the mouse cable is connected to the system unit correctly. If you use an adapter or an extension cord for the mouse cable, also check their
SSwitch on your PC.
Note
If the mouse pointer still does not appear on the screen after you have performed these checks and measures, please contact your technical support team.
SIMATIC Box PC 620 Manual | |
