Siemens SIMATIC NET PROFIBUS manual Simatic Customer Support Online Services, Further Support

SIMATIC NET – Support and Training

SIMATIC Premium Hotline

(Calls charged, only with SIMATIC Card)

Time:	Mo.-Fr. 0:00 to 24:00
Phone:	+49 (911) 895-7777
Fax:	+49 (911) 895-7001

SIMATIC Customer Support Online Services

The SIMATIC Customer Support team provides you with comprehensive additional information on SIMATIC products in its online services:

SYou can obtain general current information:

–On the Internet at http://www.ad.siemens.de/net

–Using fax polling no. 08765 - 93 02 77 95 00

SCurrent Product Information leaflets and downloads which you may find useful for your product are available:

–On the Internet at http://www.ad.siemens.de/csi/net

–Via the Bulletin Board System (BBS) in Nuremberg (SIMATIC Customer Support Mailbox) under the number +49 (911) 895-7100.

To access the mailbox, use a modem with V.34 (28.8 Kbps) capability whose parameters you should set as follows: 8, N, 1, ANSI, or dial in using ISDN (x.75, 64 Kbps).

Ordering Special Cables, Accessories, and Tools

Special cables and special lengths of all SIMATIC NET LAN cables as well as accessories, tools and measuring equipment can be obtained from:

A&D SE V22

WKF Fürth

Hr. Hertlein

Tel.: +49 911 /750–4465

Fax: +49 911/750–9991

email: juergen.hertlein@fthw.siemens.de

Further Support

if you have further questions on SIMATIC NET products, please contact your Siemens representative in your local Siemens office.

You will find the addresses listed

Sin our catalog IK 10

Son the Internet (http://www.ad.siemens.de)

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J-2	PROFIBUS Networks SIMATIC NET
	6GK1970-5CA20-0AA1 Release 2 05/2000