
172 SX66 User Manual
Troubleshooting
If you still encounter problems after reviewing this troubleshooting guide, contact your mobile opera- tor or an authorized Technical Support center in your area.
Operating Problems
Problem |
| Solution |
nMy SX66 keeps turning itself off.
nMy SX66 is not making any sound.
nMy SX66 does not vibrate when the phone rings or alarms occur.
nThe screen freezes or the device is not responding.
nThe screen is blank.
Your SX66 is designed by default to turn itself off if not used for 3 minutes. This period can be adjusted to a maximum of 5 minutes. Refer to the Power setting in Chapter 5 for more information.
1Tap at the right side of the Title Bar to check the
volume status.
2Check the settings of Sound and Notifications on the Personal tab by tapping the Start menu > Settings.
1Tap at the right side of the Title Bar to check if the vibrate function is activate.
2Check the settings of Sound and Notifications on the Personal tab by tapping the Start menu > Settings.
3Check the event note in your Calendar to see if the Reminder has been activated.
Reset your device. See the Resetting your SX66 section in Appendix A.
If your SX66 does not respond when you briefly press the Power button, press and hold the button for a full second. If that does not work:
1Plug the AC power into the device to charge it.
2Reset the device. See the Resetting your SX66. Phone